Dropbox
We are starting to use Dropbox and I do not see Dropbox in the software inventory reports. Anyone having this problem? Any fix? guy
Desktop Central single sign on
Is there an effort to integrate Single Sign-On into Desktop Central? I purchased licenses for my team to use this tool for desktop management. Having to log in manually to a tool that is used regularly is inefficient, especially when other ManageEngine products have this capability. If this effort is not currently underway, how can it be initiated? Thanks, Russ
Remove Asset
How do I remove an asset from inventory?
Custom Groups in Remote Shutdown window
What is this dropdown menu supposed to do? It does not seem to do anything?
Problem with proxy on new server
Iam moving DC from a W7 32bit too a WS2008 Standard and i have big problem to get the proxy to work. I put everything in the same way as i had before host: ... port 8080 username.... password... The answare is:Proxy Authentication Failed,Specify a valid username and password Then i change to the FTP port on server port 21 The answare is: HTTP Proxy Settings Updated Successfully! But port 21 is only for FTP so i obviosly cant use it. Port 8080 worked just fine on the old machine but not now what iam
Assistance needed with packaging Flash as a software package
Hi. I want to setup the latest version of Flash so it can be deployed to all computers Can you assist?
Self Service Software Library Portal
Hi, Currently I am using KBOX just because of Software Library portal feature. Is self service software installation portal available in Desktop Central? Please let me know if desktop central has this option or any plan for future implementation. Regards,
Need assistance with an silent uninstall of all versions of Shockwave
Thank you
Sofware Inventory - SQL2005
Back in August I logged a call (ref 13084604) about the software inventory function misreporting. Desktop Engine wasnt able to differentiate between the free SQL2005 Desktop Edition and the full SQL2005 product. I was told it would be able to within a couple of months but heard nothing back and just that its still misreporting. Has there been any progress on this issue? Thanks
Migrating from MySQL to SQL 2012 -- SUCCESSFUL
I was attempting to migrate from the bundled MySQL instance with DesktopCentral Build #80035 to Microsoft SQL 2012 running on another server, but was running into errors on the restore. I looked at the following discussions, which provided some value: https://forums.manageengine.com/topic/migrating-from-mysql-to-sql-2005 https://forums.manageengine.com/topic/migrating-from-mysql-to-sql https://forums.manageengine.com/topic/mysql-to-mssql-on-desktop-central (this one could have been more helpful)
Active Directory Settings
Hi there, I am trying to find the settings where Desktop Central comunicates with Active Directory in order to pull up lists for users and groups. I went to make a custom group of users, and noticed that the list of users that it shows from Active Directory versus what we actually have currently, is way out of date - meaning somewhere along the line a setting has become invalidated (I'm thinking password expired), but I have no idea where to make these adjustments. I've searched Google and
Tray icon issue
I have noticed that on Windows XP and Server 2003 the screen will occasionally flash. This goes away when the icon is removed I believe this is also causing a performance issue on multiple devices. Is there something I should know?
Disconnected Network
We have a segregated lan that is not allowed to connect to the internet. LAN #1 is connected to the internet LAN #2 is disconnected from the internet. Is there a way for Desktop Central to work on a disconnected network? Would there be a way perhaps to use an external harddrive to copy the patch database and windows updates from LAN #1 to LAN #2 or some similar process? Thank you.
Silent Uninstall Strings needed
Hi all. I am looking for some help I need silent uninstall strings for Yahoo Messenger and Google toolbar Any help would be appreciated Also, is there a resourse I can go to, to find these silent uninstall strings?
Adobe Flash Player 11.3.300.257 not available yet?
Hello community Adobe recently released Adobe Flash Player 11.3.300.257. I have synchronized the Desktop Central DB, however, at the moment only version 11.2.202.235 is offered. Is there a reason for this delay? Thanks for explaining this to me.
Software Report
Hi All, Some of my machines have a certain executable installed on them and I need to find out if there is a way to scan machines for it. Thanks Paul
Schedule agent upgrade
We have a subset of computers that are protected by DeepFreeze. We have worked out a monthly schedule with the I.T. manager to automatically thaw these machines so that Desktop Central has an opportunity to scan and deploy updates. This works very well. However, the problem we have is that whenever we upgrade Desktop Central itself, it then requires the remote agents to also be upgraded. We therefore need to ability to schedule the remote agent upgrade during a specific time just like we do with
Last few Highly Vulnerable Systems don't seem to complete
I have about 4 workstations that are down to two or less patches. I have deployed those patches at least 5 times and rebooted more times and they are not showing as complete. I have also performed a manual Windows Update and they find nothing Can ou help me get these cleared?
Update to Hotfix SP 1_14.ppm
Hello, I am attempting to install hotfix 8_0_SP-1_14.ppm onto a build:8039. My Desktop Central Server is running on a Win 2008 server. I have done about five if these HotFix installations and they are easy to install. Shutdown Desktop Central service > Run UpdateManager.bat > Select the .ppm file and the install wizard completes the job. My problem comes after I select the .ppm file (ManageEngine_Desktop_Central_8_0_sp-1_14.ppm) and push the Install button the wizard runs for a short time and
Change Software Type From Commercial To Non-Commercial Not Working
I have some software classified as Commercial by mistake. Trying to move this to Non-Commercial now and DC says that "the selected software has been moved" but it doesnt actually do it. The software still remains in Commercial.
DC 8 can't see and find the pc agent
DC 8 can't see and find the pc agent
After upgrade 80101 Show Error.
After upgrade 80101 Show the next Error. What is the last update of Desktop Central, because in demo page is publicated 80111? Desktop Central is upgraded. To avoid page loading errors, clear browser cache and continue.
DC isn't syncing with SD+
Using DC feature to search Warranty Expire date at manufacturer (HP) site, work well. The problem I'm having is, DC isn't syncing that information with SD+. DC recognized SD+ integration and viceversa!! (checked already) SD+: 8.1.0 Build 8114 DC: 8.0.0 Build 80101 Is Expire date a valid synching information?
Problem with swedish special characters åäö
Hi, We are running SDplus for about 6months now. We are now trying Desktopcentral. But when we syncronize all customers to desktopcentral from sdplus all the swedish characters are strange characters. is this normal? must i rename them all in sdplus first? i have also tried to rename them manually in desktopcentral but when i save the characters revert to looking strange. Regards /Mattias Andersson Promit Sweden
Custom Script in DC as User, but By Machine
So we have a VBS script we want to run on our computers and it needs to run under the users context. Normally we would do a Custom Script under the User config, however, I don't want the determination to be the USER that instigates the run, but the computer. The script suceeds when I run under User config cust script, but fails when done as a Computer config, my guess is that it runs there as the system account. Unfortunately there's no way under User custom script to select by Computer.
Your Request could not be sent.
We have some clients that are able to send a request to DC from the system tray icon by right-clicking the icon and selecting Send Request to Help Desk. On other clients when this procedure is attempted the EU receives a pop-up box that says Your Request could not be sent. What is the problem?
Anyone else seeing Windows 7 systems appearing to be non responsive with a black screen and blue rotating cursor?
We were experiencing this issue on many, but curiously not all, of our Windows systems both Windows 7 and XP. Additional indications: When CTRL+ALT+DELETE was pressed in an attempt to bring up the Task Manager so Resource Monitor could be started, following a lenghty delay, an error message would pop up stating "Failure to display security and shut down options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."
Desktop Central
My Computer Freezes after Installing Desktop Central server PC Configuration Processor : 3.4 Ghz RAM : 4 GB
Custom query to list branch office
Hi, I am not an SQL expert and I need to modify the query: select InvComputer.CAPTION as 'Computer Name', InvComputer.DESCRIPTION as 'Computer Description',InvGroups.NAME as 'TeamViewer ID' from InvComputer inner join InvComponent on InvComputer.COMPUTER_ID = InvComponent.COMPUTER_ID inner join InvGroups on InvComponent.COMPONENT_ID = InvGroups.COMPONENT_ID where InvGroups.DESCRIPTION like '%TeamViewer ID%' I need to add the Branch Office to the listing. I found: BranchOfficeDetails.BRANCH_OFFICE_NAME
Whether Multiple logins to be created in Windows
I dont have any kind of Active Directory/ similar kind of authentication in my organisation. 1. Is it possible to deploy Desktop Central and utilise all its features? 2. Will it require creation of a login with administrative privileges in windows desktops, which has a common id and password across all the desktops? 3. If it is essential to create administrative logins, can they be hidden from the users so they dont login into the special administrative login.
Patch Misreporting?
Running Windows Update on one of my virtual machines reports that it requires 2 patches (KB2728973 and KB2687324) but Desktop Central reports that it is up to date and no patches are required? Is there a logic problem with these 2 patches? Logging support request now.
software uninstallation
Hi, I have desktop central, i have silently installed vlc media player , (software path = vlc.2.0.exe /S) but i am not possible to UN instal this software silently pls help me to uninstall this software silently.. Regards, Velu M
Fonts not installing
I'm having trouble with the "Install Fonts" configuration template. After configuring the steps in the template (upload the font, input information for the registry key), the configuration reports that both steps were successful, but the font is not installed on any client computers. Has anyone had more success with font installation from Desktop Central? How can I get this working? EDIT: I'm using Desktop Central build 80039. I have the same behavior appearing on several different Desktop Central
Desktop Central tried to apply MS DNS Patch KB2647170 to a Windows Server running ISC Bind
I suspect that the detection algorithm for KB2647170 may be incorrect. Desktop Central just tried to install KB2647170 on a Windows Server 2003 x64 that is actually running ISC BIND instead of MS DNS. 4.234: ================================================================================ 4.234: 2012/08/31 00:37:36.617 (local) 4.250: i:c17e8242d1bd7e388821ueue.exe (version 6.3.4.1) 4.250: Hotfix started with following command line: /passive /quiet /norestart 4.250: In Function GetBuildType, line
The task "Launch Application" can run BAT files?
Good afternoon I have a BAT on computers that need run locally, Application Launch task can help me for this? And if the BAT calls another BAT normally execute him? Sorry for my bad English
import devices from desktop central to service desk
Dear all I installed the agent in all the computers which are in domain and i integrated Desktop Central with Service Desk too. I have about 120 Desktops but only 20 of them are imported in Service Desk plus Please tell me what should I do to Sync all the devices from Desktop Central to Service Desk plus ? Regards Negin
Issues with Automatic Scanning
Hi, Lots of my devices are showing a lost successful scan date of a couple of months ago, say 50% of my devices are in this state. Some of them is i press scan now then scan others still don't scan. Why is this I need to be reliant on this system. Thanks Paul
Power Management deploy as Computer Type (not user)
Hi, i was wondering if it is possible to deploy a Power Management policy to a group of computers and not of users. Thank You
desktop central: need to change repository folder on distribution servers
When installing distribution server i do not have an option to change the default folder where will be located all msi and patch files. In most servers I do not have enoght free space on C drive, I need to change it to D,E or F drive letter Is it a way to install a distribution server and change the repository folder to another location?
Custom group with both domain and workgroup members
Is there a way to create a custom group that contains both domain members and workgroup members in the same group?
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