Feature Pack Deployment Failing
I followed the instructions for Feature Pack Deployment and the deployment is failing with "Unable to download dependency patch (104980) from the server." The ISO's are named as listed in the instructions and are in the correct folder on the server. We are currently on build 149 Thanks
Will DesktopCentral supports ACME/Let's Encrypt?
Hi there! Do you have a plan to support Let's Encrypt certificate (through automatic renew) for DesktopCentral? Thanks Sylvain
Log4j security issue
What is Manage Engines response to this very recently announced major security issue with regard to Log4j? . https://www.bleepingcomputer.com/news/security/new-zero-day-exploit-for-log4j-java-library-is-an-enterprise-nightmare/ CVE-2021-44228 is the
MS14-021 - Internet Explorer Security Update
Now that Microsoft has released a patch for the Internet Explorer vulnerability in Security Bulletin MS14-021, when can we expect to see it as part of our vulnerability database within Desktop Central's Patch Management?
How Secure is Desktop Central - Current Ransomware attacks
Hi, With all the latest Ransomware attacks on kaseya, Is their anything Desktop Central users should be securing or can you advise your customers on things we should be doing to ensure we are safe from attacks? Is Desktop Central itself safe from attacks?
Windows 10 1903 Update
1903 is out and is showing as a patch in Desktop Central. Is it the same procedure as 1809? Upload ISO with specific filename and use configuration to push it out? I was never able to get it to work as a regular patch.
When Desktop central will support update the drivers for any laptop or server
When Desktop central will support update the drivers for any laptop or server
Ransomeware attacks through Desktop Central Software
Ransomeware attacks through computer system management software are currently happening. What is zoho managengine doing to prevent Ransomeware attacks through Desktop Central Management software? Are you reviewing your software to make sure there are
Reboot after 30+ days uptime
Hi ALL We have many laptops with uptime 30+ days (some devices have 100+ days) How i can (via DC) show notification to logged user about reboot needed. If user postpone this action more 3 times - run force reboot )
Inventory registry value?
How can I use ManageEngine Desktop Central to collect custom registry key values from all managed endpoints and create a report based on these?
Desktop Central Patch Deployment issue
Partch ID 500100, 30716 Are falsely being seen as a missed patch to machines that don't have sql 2014 of any variety installed , anyone else seeing this? This is even after running another DB update this morning. Running Build 10.1.2137.15
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you please
File Manager - Download Option for Folders
When using File Manager our technicians are able to download file(s) as needed. However the technician will sometimes need an entire folder and its contents. When they select the folder and try to download it they get the message "You cannot download
BitLocker Management - Dynamic Custom Group
Is it possible to use Dynamic Custom Group as a target in BitLocker deployment policies? We need all new workstations joining Desktop Central to be automatically assigned in BitLocker deployment policies. Is there any way?
Turning off the notification after remote desktop session from Desktop Central
Hello Desktop Central Community! Is it possible to turn off the notfication (summary of end time and duration) on the clients computers after remote desktop session using Desktop Central agent? And how to do it? Thanks in advance for reply. Radek
Reduce Firewall Ports to TCP 443
Do you plan to reduce the needed ports? We have some Enterprise customers which have large networks and it is very difficult to get firewall exceptions for all these ports? It would be great to work only over HTTPS so there is no need to open new ports.
Distribution Server determined by subnet
We have seperated all our branch sites onto different subnets. It would be great if we didn't have to manage the distribution point for each computer and could instruct the Agent to use a distribution point based on a subnet. Is this at all possible?
Desktop Central seems to frequently miss various Windows OS patches and updates
I've been using Desktop Central for about two years now. When I came onto my job, we were using a mix of WSUS and Desktop Central. I have since scrapped WSUS and stuck with Desktop Central for both 3rd party software installment as well as regular monthly Windows updates. Everything seemed to be going well as Desktop Central reported that all of our systems were up to date after I would run updates month by month. Then we had an environment scan with Nessus Vulnerability Scanner by a 3rd party security
DC Agent System Tray Icon Not Showing Up on Some Computers
Has anyone seen experienced an issue where the DC agent icon doesn't show up in the system tray even though the following processes and service are loaded? Processes: dcagentservice.exe dcagenttrayicon.exe dcondemand.exe Service: ManageEngine Desktop
Self-Service Portal - Uninstall Option
Can you please add an uninstall option to the Self Service Portal on Agent PCs? Seems likely that users may change their mind, change projects, stop using a commercial app (automatically freeing a license), etc., and it would add a lot to "Self Service".
Speed Up Patching
HI There, We currently use Desktop Manager to patch both user workstations and our servers. For workstations we have an automatic patch configuration, but for servers we do it manually as we have a very specific window to complete the patching. I've noticed that the jobs take a very long time to complete and frequently servers are in the yet to apply status when there is really no need for this. What I'd like is for all of the servers I select for a configuration to start applying patches at the
Java patch download failure "The request is forbidden.Http Status Code :: 403"
Hi, I am having a Java patch download failure, with the above error being logged in the "Action Log Viewer". There is a linked KB article that takes you here: https://www.manageengine.com.au/products/desktop-central/patch-download-failure-error-403.html?dci&did=45-1224-2018-01-22-12-50-41-8833 This article is about how you should have access to a list of common patch download sites set as accessible in whatever proxy you are using. However, when I go to the DC patch link: javascript:dcOpenWindow('patchinfopatchdetails.do?actionToCall=patchDetailsDO&patchDetails=true&PATCHID=307814'
HP Warranty
Hi All, In the latest version of Desktop Central we have had a banner message saying that HP warranty info is now working in Desktop Central: However none of our HP devices have any warranty info in them is this something we need to turn on? and if so how? Cheers Kyle
Push Apple Apps
I’m testing MDM and so far when I distribute an App, Desktop Central send the user an email asking them to install the App. Is there a way for me to install the app without involving the user (push it to the device)? I’d like it to work similarly to the software deployment for PCs in Desktop Central.
PLEASE bring back the Search/Quick Action field in the upper right of the console in Builds 9xxx. Too many clicks now with magnifier.
That is all. Thanks.
Endpoint Central - Software Metering
Currently, with software metering, I can only select the versions listed in the tab instead of manually entering them. This becomes a challenge when presenting to my boss, as I have to show each version individually instead of combining them under one
Tracking MSIX packages in Software Inventory
Hello, My company started trying New Teams manually, and to try and determine how many users are using the new platform, I wanted to use the software inventory in Endpoint Central. Sadly, there is no record of new teams in inventory. What can I do to
Desktop Central Configuration Priority/Dependency
Is it possible to set priority or dependency on desktop central configurations? For instance, I have 3 configurations that I want to be applied in a specific order, and only if the previous one was successful.
Log Forwarding in Endpoint Central
Hi Need to know if there is any option to forward logs from EC cloud or On- Prem to Syslog server or SIEM solution. If yes please share the datasheet or supporting links.
What does desktop central trigger off to generate the "reboot Required" flag?
We had some technical issues recently and we have a large number of machines reporting reboot required but its not the flag that prompts users. We are trying to determine what resets this flag so we can better understand the issue. Boxes showing this were patched and rebooted after the patch.
How to get S.M.A.R.T. status?
Is there any way to get S.M.A.R.T. status for hard disks out of Desktop Central? i'm stumped!
Automaticly decline MS preview updates
Hello, is there a way to automaticly decline MS preview updates? Background is that I want to deploy optional updates as well but I don't want to deploy updates labled as "preview" to production machines.
How to Temporarily Disable DCAgent Automatic Updates?
TL;DR: Two questions - but I only need one answered: How to temporarily disable the autoupdate feature in the DCAgent? How to manually trigger the agent to self-update and how can we confirm that self-update process has completed? Note Before I dive into
Agent Binary not ready. Regeneration is in progress
Whenever I update to the latest Hotfixes, I get some stragglers devices that stays at the latest -1 version, these devices report "Agent Binary not ready. Regeneration is in progress" And the Read KB link takes you to a KB that is titled "Unable to complete
Windows 11 OS Deployment Issue
I created a windows 11 image today and when I go to create the customized deployment I am only given the option to retain existing SID as in image. Has anyone else had this issue? Is there a fix for it?
prohibit software that not exist in the network
hello how can I block the software that not exists in my network?I Want to prohibit some applications and also I want specific users not to install them. how can I block them? For example,in some situations I install that app in some of my computers but it is not recognized by the desktop central that have new application!! so I can not create prohibited list to block it. what should I do?
Root CA being issued by Desktop Central
Has anyone noticed a Root CA cert being installed by DesktopCentral on agents? It looks like they issue two certs directly from the DesktopCentral server to the agent endpoints and put them in the cert store. Any way to issue this from a trusted CA?
10.1.2220.4 Update - What's New?
The newly released patch for Endpoint Central does not list what's new for version 10.1.2220.4 in the "Learn what's new!" link when you go to the download page.
Update Manager warning when applying 92113 hotfix
My environment has an on-premise Desktop Central 9 installation running build 92099. I want to apply the hotfix to upgrade to 92133, but the update manager gives me the following warning and I cannot proceed: "This build 92113 is currently not recommended for your network. Please wait till you get latest build updates from Desktop Central." Is there a workaround for this, or could I perhaps be missing something? Thanks!
Report for Windows 11 Compatibility
Is there a report somewhere in Desktop Central to see if systems are Windows 11 compatible?
Next Page