Only one record imports from CSV file
I have a list of 96 keyboard assets to import from a csv file. Even though it shows all 96 assets imported fine, it only shows one keyboard imported from the list (the last one.)
Rollout of Windows 10 1909 Feature updates - The Vanadium!
Hello All, A Quick heads-up, Microsoft has released its Windows 10 1909 feature updates for users. Below you can find few highlights of this feature update. Most of the new features are focused on increasing general performance and efficient battery usage. An improved security when using Internet Explorer and Microsoft Edge. Voice-activated digital assistants can be accessed by users from Windows 10 lock screen. Go ahead, and update this feature pack by applying the below Patch IDs in Patch
Hardware Invetory - S.M.A.R.T. values - SSD drive Terabytes written and Remaining Life
I suggest the installed client also gather additional information about "Hard Drives" Relevant entries in S.M.A.R.T. tables on the drives. Errors, CRC transfer errors, and the like. For SSD drives additional smart information might be gathered. Alas there appears to be little industry wide standards for which S.M.A.R.T entries should contain these values but many utility makers have managed to get the correct entries for many brands/models for: Total Bytes Written (for warrantly purposes TBW
Distribution Server Problem : DS & replication active but no sync
Hello, I am running a Desktop Central Server (my LocalOffice) and a Distribution Server (my RemoteOffice). I installed the distribution server .msi onto my remote office server. I also configured a replication between the LocalOffice and RemoteOffice. Lastly, I have an IPScope defined which pushes my clients to LocalOffice or RemoteOffice when they make contact with the agent installation. The manage engine agent is currently rolled out via GPO in our domain. The remote office settings are configured,
Certificate is not added using profile management
Hi, I am trying to deploy certificate using profile management in MDM, but after selecting the certificate and clicking save nothing happens, and the certificate configuration does not have the correct sign to show that it is configured.?
cvs import in ManageEngine
Hello, I would like to add some missing data to the scanned workstation in the Desktop Central 8 Build 80332. How can I do that. We have only the Desktop Central 8 installed. Furthermore I would scan some standalone machines. How can I do that and how to import the scans into main database. The standalone have no network. Greeting, Eric
Cannot find USB configuration options or reports
Our current Desktop Central build 10.0.433 is not showing the options to view USB reports or to configure USB Audit Settings under Configurations Settings. Do we need to enable something else to have access to the USB related menu options?
PendingFileRenameOperations
I cannot update my Exchange email system CU level due to Desktop Central registry entries in PendingFileRenameOperations. I followed this forum post, https://pitstop.manageengine.com/portal/community/topic/pendingfilerenameoperations-error. It provides an unofficially released 10.0.448 as the solution. I tried to apply this update in my environment and received a message, "this build 10.0.448 is currently not compatible with your environment..."
sync AD blacklist with Desktop Central
Good day, I have an infrastructure where I constantly move machines in and out of different OU's to blacklist them from receiving patches for periods of time. Is there a way to sync Desktop Central with AD to reflect these changes so software doesn't get pushed to these machines when they are blacklisted or would I have to perform this task manualy? Thank you
Build 10.0.394 secure gateway server version
Hi, I'm getting the following message checking the secure gateway server: To view the health status of Secure Gateway Server, it is recommended to upgrade to the latest version. The link provided points to build 90039, which is already installed. Is there a new version available? Thanks...
PC Slowdown when patch scanning andupdating
Hi Some users on our site appear to be reporting intermittent slowdowns when a patch scan and update on is carried out on their computers Can anyone advise if they have also had reports of PC's slowing down while while a patch scan and updating is taking place. Can it be confirmed that CPU usage is kept at a suitable level when these tasks are being carried out..?
Desktop Central Agent automatically removes itself, unknown why?
We have a mixture of Windows LTSB and Windows 10 Pro machines in our network. The LTSB machines have no issue with Desktop Central. However, when the agent is installed on the Windows 10 Pro machines within 20 minutes of the agent install it is removed. At that point you can no longer remote into the machine. But if we uninstall the agent and reinstall the agent we can remote into the machine again. I believe it has something to do with Windows 10 Pro and the agent we are using. We have added provisions
Cyborg Ransomware reported!!
Hello All, A quick heads-up on the spreading cyborg ransomware phishing e-mails. It is not new that intruders make use of trending events to manipulate Internet users into cyber-attacks. Now that Windows has rolled-out its Vanadium 1909 feature pack update, what could be more trending in the cyber-space? So yes, Phishing e-mails are out seeking for victims. The e-mails come with subject lines like "Install Latest Microsoft Windows Update now!" or "Critical Microsoft Windows Update!". Just in
Suggestion: option for "apply configuration" alongside "install patch"
At the moment, if I look at the 'missing patches' view for a particular patch (e.g. Google Chrome) I can see a list of hosts that still require this patch. I can select hosts with a checkbox and then press the 'install patch' button at the top if I want an immediate deployment. For me, many of the patches are showing with a status of "Patch update is delayed since application in use" -- this is expected as we do not force daily reboots of our computers. What I would find *incredibly* useful is if
Remote Office Replication Lag
We have Desktop Central configured with multiple remote offices all setup with unlimited bandwidth and 2 minute interval for replication using the same replication policy. What we're noticing is when deploying day latest patched immediately to a device on a remote office we're seeing a significant wait before the replication occurs, way over 2 minutes. Just get the following error of the configuration;- Configuration has not been replicated to the Distribution Server. Verify the communication between
Installation Failed - This installation is forbidden by system policy. Contact your system administrator.
I am using my domain admin credentials to install an MSI. 85% of the installations fail with the error: "Installation Failed - This installation is forbidden by system policy. Contact your system administrator." I verified that my admin credentials are valid. I have tried both uploading the MSI (From Local Computer) and using a publicly accessible network path (From Shared Folder). The results are the same: ~85% failure with the same message. If I remote in to one of the machines with the same domain
Windows 10 1909 update methods?
I've read that for systems running Win 10 1903, the 1909 update will be a smaller service pack deployment that should install much faster and less obtrusively than the full OS reinstall of previous feature updates. Will Desktop Central support this update method, and if so, when?
Change timeout on deployment popup for Mac
Hi, I was just testing the latest macOS security update, and found that when I deployed it with a 'don't notify, but prompt for reboot' setting I get a popup in the bottom of the screen saying something like "your administrator has scheduled an update, you can postpone it or apply now" and there's a timer that counts down before it's automatically applied. The timer is set at 5 minutes -- is there any way to change this? This is way too short a time to be viable in my enterprise - I want to change
Patch Tuesday November 2019 updates
Hi there, This Patch Tuesday brings the following fixes and updates New Security Bulletins : 2019-11 Security Monthly Quality Rollup for Windows Server 2008 (KB4525234) 2019-11 Security Monthly Quality Rollup for Windows 7 and Windows Server 2008 R2 (KB4525235) 2019-11 Security Monthly Quality Rollup for Windows Server 2012 (KB4525246) 2019-11 Security Monthly Quality Rollup for Windows 8.1 and Windows Server 2012 R2 (KB4525243) 2019-11 Cumulative Security Update for Internet Explorer 9 for Windows
Software Package Creation, Pre-Deployment Activity question
I have created a package that has two pre-deployment activities. The 1st is a bat file to disable the auto proxy config. the 2nd is to uninstall the current proxy software. The questions come from the Uninstall Software activity. It requires a Software Version. Since our machines may have different versions of the software that needs to be removed, can we use a wild card here? IE: 2.10.* or 2.* or just leave like 2.10. For the Uninstall String, to suppress a reboot, after selecting a predetermined
Find Computername using "Logged On Users"
Hello, which API for Desktop Central would I need to be able to find the computer name using the "Logged On User" value. We are on Build Version:10.0.450 For example, If I can wrap the API into a powershell function I can use it as: Get-LoggedOnUserPC -Username "someUser" This would return : PCNAME1 from Desktop Central's inventory.
Free support for Windows 7 Extended Security Updates (ESU)
Hello everyone, Microsoft has announced the end of life for Windows 7 and Windows Server 2008/2008 R2. This means that you will no longer get bug fixes, security updates, or new functionalities for this version of the OS. We would suggest you to migrate to the latest version of Windows 10 as soon as possible to avoid potential cyber attacks. Incase you are unable to migrate on time or reluctant to upgrade, you can purchase and avail the Extended Security Updates (ESUs) that Microsoft offers for
Running Script during subsequent startup is not working correctly
If we want to deploy a CustomScript (Computer) during next startup of clients, (subsequent startup {for the next [ 1 ] times}, this works on a subset of the selected clients only. Some clients don't get the script. Using [deploy once] does the job on all clients. Has somebody same experience and solution of the problem? Regards Rainer
Notepad Domain
Why this is warnink giveng
I cannot upload
I cannot upload download patch? I am download patch in my computer after i am upload patch to desktop central server but i am waiting Using version 10.0.439
WOL is not working if more than one Client is selected
If we want to WOL some Clients, this works only if a single Client is selected. Since a few months, WOL does not wake Clients if more than one Client is selected. Is there someone with the same issue and solution to the problem? Kind regards Rainer
Desktop Central migration
Hi, I am planning migration of our Desktop Central Server, from 2008 R2 to 2016 Srv. New server will be fresh installation Windows 2016 srv. We have MS SQL database on different server. My question is, what is the best way to migrate and lose minimum data in migration process ? Kind regards, Nikola
Community Licsense?
I would like to use a Community Licsense (25 Devices), how can I get it?
New Error messages, no documentation.
I've come across a few new error messages I have yet to see before and i'm not finding anything in the documentation or Google searches. Before being asked to upload logs, can someone explain what they mean so I may see if it's something on this end that can be fixed by myself. Error: An attempt was made to create more links on a file than the file system supports. Error: Transaction support within the specified resource manager is not started or was shut down due to an error. Each of these errors
Issues with Desktop and MDM Plugin
I have updated to the latest build for Desktop Central and Service Desk, and for the technicians, we enabled the option Enable to access Desktop and MDM Plugin Functionality. However, when we try to use that functionality, we get an error shown in the image below I have tried to contact support but they weren't able to find a solution. I've been trying to find that plugin but I can't find it anywhere on the site.
Patch now! 2 new use-after-free zero day vulnerabilities in Chrome.
Google Chrome decided to spook its users this Halloween by issuing an update that fixes 2 new use-after-free vulnerabilities "CVE-2019-13720" and "CVE-2019-13721", of which CVE-2019-13720 is already exploited in the wild. Use-after-free flaw, which in the least could result in a crash or could be leveraged by an attacker to run arbitrary codes or even enable remote code execution. CVE-2019-13720 - affects the Chrome's audio component. CVE-2019-13721- affects the PDFium library. Google also announced,
Custom report with Remarks
I've been through all the options I could find to create a report that contains remarks from a specific screen, however, I am unable to locate such. Is it possible to get a report based of certain criteria? If you go to Patch Mgmt > Dashboard > Deployments Failed Click on a computer that is missing patches or click the number of patches a particular computer is missing. On this screen there is a column for remarks. It's these remarks that are defining why a system is missing said patches. Where
User Configuration -Define Scope doen't work.
I can't define the specific group to be managed per user. I get the following error.
Custom report for computers without software
We wish to create a report with the following criteria;- Missing software: McAfee Agent Computer Name Start with: NWAS Model is not equal to: VMware Virtual Platform Does anyone know the best report as all the reports I've tried seem to not allow this type of filtering. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Fire OS,Chrome OS and SCEP
I would like to get help documents regarding the policies i can push to these.
Modifying autopatch deployment problem
Hi, I have version 10.0.436 when modifying auto patch deployment configuration and click save at the end it returns error:"Sorry something has gone wrong, unable to reach page". Could you check whats the problem?
All Active Directory Reports greyed out except All User Accounts report
I noticed we can only select the one report. On the Admin->Reports->AD Report Settings page there is no option to select specific reports either.
Bios Update Database
I'm curious as to how often the BIOS versions are updated in the patch management database? I was testing this with a Dell Optiplex 7060 in our environment and according to DC, it was up to date with BIOS version 1.3.4 (released 4/4/19), however Dell's support site shows a newer version available for the 7060; version 1.4.2 released 7/5/19. This just makes me concerned as to how up to date the DC database really is...
USB Pass through
Good afternoon all, We're currently demoing Desktop Central on a couple of servers and laptops. One issue we have encountered is that we only use PIV cards to login to all of our servers. Only authorized personnel have a PIV Card. The issue we're having is that we can't remotely pass through our PIV card to login to a remote server. Local admin accounts are disabled on all servers, so we have to use a LAPS account to login remotely. Unfortunately, this lacks the oversight of who is actually
Why the big difference in time stamps
I've finally gotten around to digging into some reports. I am seeing major discrepancies in time stamps. A computer can be listed as Last Checked in in June of this year yet will state the Agent Upgraded yesterday. What are the differences between Last Contact, Last Boot and Agent Upgraded? One would think that if the agent was upgraded, it had to have some sort of contact with the server to realize it needed to e upgraded, thus the other time stamps would update and reflect. Examples: Computer
Next Page