Help Desk Request Icon on Desktop
Greetings, I've recently deployed a "Send Request to Help Desk" desktop shortcut using the built in configurations template. It's was deployed as a user configuration. The shortcut appears on the desktop as expected, and it opens up a help desk support
Google fixes several high severity vulnerabilities in its Chrome 109.0.5414.119/120 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 109.0.5414.119/120 for Windows and 109.0.5414.119 for Mac and Linux. This update comes with 6 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
CVE-2022-47523
So, the latest (.19) build of Endpoint Central says that it addresses CVE-2022-47523. However, neither NIST nor MITRE list Endpoint Central as an affected product on their pages for this CVE. So, what's the deal? Is this a vulnerability in EC, per the
Users with local admin access
Hello Team, We have endpoints running in Workgroup and there are many users added to the local administrator group. How can I fetch those users from Endpoint Central (Desktop Central)? Can anyone please guide me? Thanks in advance! Regards, Prashant
Problem with deploying DIALux evo 11
Hello, I have problems with the deployment of the "DIALux evo 11" software. If I try to deploy the software with this command: "DIALux_evo_11_0.exe /s" it get an "Installation Failed - Zugriff verweigert" error. If I run the same command in a cmd prompt
High Risk Software End Of Life - Exemption?
Internet Explorer 11 is quite rightly being reported as a High Risk software vulnerability in MEEC. We have implemented a Domain GPO at machine level to negate the issue which changes the reg key HKLM\Software\Policies\Microsoft\Internet Explorer\Main\NotifyDisableIEOptions
Remote control issues on Cloud hosted version
Hi, Not sure if anyone else has noticed, but it seems regardless of network, location and av enabled or not, we have been having a lot of intermittent issues with remote control, more often than not sessions wont initialize and just error out. Other times
I cant install the agent manually. I get a message stating that the application is unsafe
I download the agent from our cloud based instance of Endpoint central and when I try to run it on a client I get the message "This advertised application will not be installed because it might be unsafe." I have turned off the AV and there are no GPOs
Running Self-Service portal package as logged-in user
I have a package which needs to run in the context of the logged-in user. Is there a way to do this from the self-service portal?
ManageEngine Desktop Central with Netscaler not Secure Gateway OTP web page issue
Is anybody else making use of a Netscaler VPX for secure external access and not the ManageEngine Secure Gateway? Facing an issue after enabling 2FA and trying to login to Desktop central portal. the Content-type is not being set properly and the browser
Use Endpoint Central to monitor laptops for major incident
Can Endpoint Central be used to monitor laptops for major incident? E.g. certain standard application has an issue affecting many users. Or other significant hardware issues. The finding can be fed into the downstream incident management tool. Thanks
Endpoint Central Free training (Jan - Mar 2023)
FREE TRAINING SERIES Hello all, Hope you all had wonderful winter holidays, Christmas and New Year celebrations. We are now excited to meet you and answer your queries in our Free Training Webinar sessions. Join us on our 6-part training series from Jan
Lots of old Excel vulnerabilities all of the sudden
In the last 24 hours I've had 50 systems showing tons of Excel vulnerabilities in Endpoint Central. vulnerabilities date form 2018 to 2023. I don't get it. I think they might be false positives. anyway to check? anyone else?
Dynamic Custom Group support in all of Desktop Central!
Currently Dynamic Custom Groups are only supported in Patch and Software Deployment modules. Dynamic Custom Group support needs to be added to all DC modules, including but not limited to: Browsers and Bitlocker. Having to maintain static groups is a
Google fixes several high severity vulnerabilities in its Chrome 109.0.5414.74/75/87 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 109.0.5414.74/75 for Windows and 109.0.5414.87 for Mac and 109.0.5414.74 for Linux. This update comes with 17 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID
Desktop Central Agent Deployment via Intune
I'm testing out deploying the DesktopCentral agent via Intune to devices that going through the Autopilot process. I created the intune win32 app file with the localagent directory and also created a install.cmd file with the following: msiexec /i “DesktopCentralAgent.msi”
Software missing from inventory now
We run Quest's KACE agent on our workstations, laptops and servers for jobs that Endpoint Central can't do. Recently I noticed that the KACE agent software is no longer picked up in our weekly scans with Endpoint. Is there a way to add a customized software
[Analytics Plus webinar] 5 things to keep in mind when planning your IT budget
Hello folks, We're happy to bring you our latest webinar on 5 things to keep in mind when planning an IT budget. Date and time: January 31, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? The benefits of an accurate IT budget range beyond
Patch Tuesday January 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-01 Security Only Quality Update for Windows Server 2008 Systems (KB5022353) (ESU) 2023-01 Security Only Quality Update for Windows
OS Deployment error
When creating a new image and selecting Fetch Partition Details I am now getting a access denied error. Credentials are good.
Disable checksum validation
I have a laptop overseas which is talking to Desktop Central server just fine, but at this end (in the tech console) it says the PC has been offline for 100 days, and "agent version is not compatible" whenever I try to do anything with it. Checking the client logs shows that it is connecting to the server just fine, but when the agent updater runs it has a bad checksum and exits. I have confirmed that it's copy of DesktopCentralAgent.msi is the same checksum as the server... but the sum it is comparing
Odd issue to do with users accounts in Desktop Central
There is an Odd issue to do with users accounts in Desktop Central. If you choose to set up the user account based on the user AD account. The account name has to be more than 5 characters? Does anyone know why this is? We use separate AD accounts for
Web Socket Connection Failure Error: Abnormal Closure
Hi there, Apologies if there are resources to resolve this issue already as they have eluded me. The majority of resources I find when searching were for issues when using Remote Control from a comptuer however my issue is when Remote Controlling from
Disable Windows Notifications for Agent Scanning
Is there a way to disable the windows notifications that pop up for users whenever the agent is scanning? I thought I saw that option somewhere, but after searching, I can't find it. I'm running UEM EC cloud.
deploying company backgrounds for microsoft teams.
Hi, im trying to deploy some backgrounds to all users in all PCs with endpoint central. i create a configuration the destination folder is this $userappdata\AppData\Roaming\Microsoft\Teams\Backgrounds\Uploads i think the path is correct, but this is not
Create Configuration Bundles
I'd like to submit the idea to create Configuration Bundles as I haven't found a way to create such. For Example: I want to copy a folder (portable program) to my client and create a desktop shortcut for one of those files, which just copied. As there
deploy lates version of software title to custom group automatically
Hi we use DC cloud version, are happy with it and we use it to manage Windows devices only I started to deploy our standard applications to our workgroup devices and we push out things like Dropbox Slack Chrome Office365 Adobe Acrobat Reader Zoom etc
Endpoint Central Cloud: SSP Request Approval To Install
Is there a way to require certain applications published on the Self Service Portal to require approval before installing? I'm in UEM EC Cloud, and I've enabled the integration with SDP Cloud, but I can't seem to figure out how to restrict certain apps
Software Inventory Discrepencies
Hello, I've got a question regarding the software inventory and the application control whitelist/blacklist. Within Application Control, it is showing several hundred installs of certain applications, but in Software Inventory, that application is only
Fail Installation - Patch ID: 34384, Security Update For Exchange Server 2013 CU23 (KB5015321) (CVE-2022- 30134)
Patch ID: 34384 Bulletin ID: MS22-AUG16 Patch Description: Security Update For Exchange Server 2013 CU23 (KB5015321) (CVE-2022- 30134) The above update failed several times after installed via ManageEngine Endpoint Central 11 cloud. I can see that after
MEEC inactive hosts deletion policy
Hello MEEC Team! I have question regading automtic deletion of inactive hosta. Some time ago, when we started using MEDC ( old name) v10.1.2137.5 we set policy that host that are inactive for couple months will be deleted. After we patched to now MEEC
Is there a way to remove patch from a computer ?
Hi, I encounter a problem wich 1 computer appear to have Microsoft Office 2016 in the missing patch list. but the computer use Office 2013 not 2016. Is there a way to remove the Office 2016 patch from the list ?. Thanks in advance
Endpoint Central Remote Control Chnages
I am writing to express frustration with the changes made to Remote Control. Recent changes have forced remote control sessions to open in a new window instead of in a new tab. I get why some might want this. For me it is an extremely frustrating change.
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90098) on this
Vulnerabilities Over Time - Dashboard & Report Issues
Hello, I've got an issue that I'm hoping to have resovled. The "Vulnerabilities Over Time" section in "Threats & Patches" only ever shows 1 day. I thought that it was just visual with that dashboard, so I pulled a report, and the "Vulnerability Trend
Chrome Configuration - Browser Bookmarks
Hello, I was wanting to deploy this policy with a list of bookmarks that will be deployed to my workstations. If I use this policy, will it erase any bookmarks that are already present, and can users still add/remove bookmarks as needed? Thanks, Jesse
Copy file from client to server
Hello, how are you? Is there any way to copy files and folders from multiple clients to the central desktop server? Note: Clients are being managed over the internet, and are not on Desktop Central's local network.
Custom script to prompt for user input
Hi, I'm running endpointcentral trial and currently have a question: Is it possible to use custom script to prompt for user input such as asking his/her email address? Looking for the simplest possible solution if possible without any other prereq applications.
User Configuration Management
Situation: I have created a few 'Lower Admin' accounts and given them access to 'Static Unique Groups' which is working as intended. However, one of the lower admins wanted to push a registry configuration to a single user but he is not able to select
Hotfix release notes
Please fix the releases notes for build 10.0.516 (https://www.manageengine.com/products/desktop-central/hotfix-readme1.html). This is a complete mess. Fixes are listed several times (e.g. point 5 and point 10 is the same fix). I also find it very confusing how this information is presented. For example, I am currently on build 10.0.479 and let's say I will upgrade to build 10.0.516: how can I see at a glance what the fixes are between these two builds, without having to sift through these notes?
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