Last Contact time for a PC and Lenght of Time on-line afterwards
I know how to obtain the Last Contact time in Scope of Management. I have not found the Last Contact Time listed for automated reports (Last Scan Time is listed). Is it possible to add Last Contact Time to the list so I can produce a report that lists both the Last Scan Time (I interpret this as meaning Last "Successful" Scan Time) and Last Contact Time? Also, does DC keep track of when a PC initially connects and how long it stays connected? I have a few sites that may have network issues
DeskTop Central8
Hi There, Is there a way I can deploy one MSI first and the run another? I mean the in the same install i.e run 1.msi then run 2.msi within the same package? many thanks Calum
SelfEnroll a device with AD authentication
Hi The self enrollment with AD authentication had an issue when i tried to use it: the device is enrolled with a profile that i deleted from MDM I tried to restart the server and clear the histoy and cache of Safari but everytime it load the old profile in the Ipad installed profile DesktopCentral Version: Desktop Central Component Version Details Desktop Central Server 8.0.2.69 Desktop Central Windows Agent 8.2.68.W Desktop Central Mac Agent 8.2.60.M MDM Android Agent 8.2.60.A Desktop Central DS
Remote control window
Hi, Is there a way in which the remote control window can be moved onto a different screen, when using a machine with 2 monitors it would be useful to be able to move the remote control window from the main screen to the extended screen, (in my case from the left screen to the right screen). Thanks. Geoff.
Microsoft rereleased Patches for Sept 2013 show original release date in DC
I have not approved all the MS patches for automatic deployment by DC becuase of the many reported errors for the Sept 10, 2013 patches. The vulnerability database was updated 9/23/13 at 7 AM Central Daylight Time. 4 Security Bulletins (MS13-067, 072, 073, 074 ) and two non-security patches were updated 9/12/13. I see no MS 9/12/13 released patches in DC. Are the listed patches in D the re-released versions or do I need to wait until they are distributed via DC? Thanks, Mike
Real-Time USB Audit Alerts....
Hi, I have seen some posts about supporting real-time USB audit alerting in the near future. This is a feature we are desperate for. There are some users we simply want to monitor rather than block. The USB audit report can only be sent daily. This greatly restricts our ability to be reactive with users who are permitted to use their USB ports.... Is there a road-map for this? We literally want to be notified immediately when certain users plug a device in to USB, and right now the only way (in
Export to csv
Hi, In the Execution Status screen there is an export to PDF, but not to csv, is it possible to have this added to all sections that are missing this. Thanks. Geoff.
Patched Computer - Windows Update still Attempts Install
I have deployed Office 2010 Service Pack 2, and it shows under the list of Installed Updates on the computer, however Windows Update on the computer keeps trying to download it still thinking that it's still needed images.
SAFE Devices Only in MDM (Samsung Galaxy S II)
Hello, we have made some tests with the Android client (MDM Manage Engine and MDM Engyne for Samsung (This one crash into the mobile)) on a Samsung Galaxy S II, but most policies and restrictions do not work. Also we have problems with the install of the client, when following the link to the enroller, request a certificate "CE MDM" that requests a password, this password cause error and does not download the client, we not be able to install, we can from Google Play directly Among them, we have
Android Agent Download
Hi I'm testing the MDM features of DC with a single device. The enrolment email comes through OK, and I add the certificate etc successfully. However, when the confirmation web page is displayed on the phone's screen telling me that the agent was downloaded correctly and to select it from the notification area, nothing is actually downloaded to the device - there's no apk available, nothing in the downloads etc. Help!
Software Deployment Install Path
Good afternoon all. I am new to MDM and playing around with some of the different features. I am having some difficulty with software deployment. We do not install to the default path in our environment. We use something like "x:\installs". I cannot find a place in the package set up or deployment setup to change the install path. Any information provided would be greatly appreciated. Regards, SC_Steve
Desktop Central - Issue with Warranty Date
Hi, I'm having an issue with the warranty date. I'm receiving this message "List of computers for which the warranty has expired." but I don't have warranty expirity date inserted. Why am I recceiving this messages? In the last friday week I upgraded the DesktopCentral to the latest version. Best regards, Rita
Problems with remote control.
Hello, I'm having a few issues with the remote control feature. I cannot connect to any computer for one of two reasons. The first is when the viewer opens but says "Waiting for Presenter" and never loads. The second won't open the viewer, but when I go back to the remote control section it says "Remote Control Port is not reachable from the client computer." under remarks.
Brand new to Desktop Central
Afternoon Everyone! Okay, I am brand new to Desktop Central 8, and I am having a bit of trouble getting the Remote Control / Remote View to work on computers that are in our other offices outside of this network. I have no trouble at all using the software to connect to machines within the LAN (the agents were installed through the AD server using my AD admin account). One thing that I noticed is that whenever I create the agent for the remote offices, it is showing the IP address of the server
No link in email enrollement (desktop central-MDM)
Hello! we are testing mdm solution but the link for enrrollement (android) is send to a email (yahoo) not it's linkable... apears the url but its not linkable...
Changing DS Server
I Want to change the DS server from One PC to another in one of teh remote offices. Is it possible to havce 2 DS server in one remote office?.. If I install a new DS server, whether the agent need to be installed in other clients or the existing agent will communicate with new DS server? Regards Jobin
SAFE Devices Only in MDM
Hello again, w want to aplly some restrictions in profiles, but... what is SAFE Devices Only, we don't know how configure SAFE Devices... Thank too much
Need to overwrite an shortcut when deploying a new one
Hello, I need to change the target of a desktop shortcut. It looks like there is an option to overwrite shortcut, but I cannot find where to set this option for an internet shortcut. Any help would be appreciated. Thanks! Mike
Desktop Central from Windows XP to Server 2012
I followed the instructions in the following video to move my Desktop Central install to a new server. http://www.youtube.com/watch?v=Nv6bTOlL1wc After following the directions, I was able to start up the admin console on the older server but I can't start it up for the new installation either from my desktop (http://serverip:8020) or locally (http://localhost:8020). The page says "This webpage has a redirect loop". I ran startDesktopCentral.bat and from the instructions it makes it sound like that's
DTC Agent
Hello All, I am new to Desktop Central and have taken over administrating it from a former employee. I have updated DTC to 80269 but I have noticed that the agent has not updated on the clients. Does the client automatically update or do I need to deploy the newer version to each client? I noticed that the previous admin had downloaded the agent for each site and put it in a common share. Then he created a GPO for each site to deploy the agent. Should I update the MSI for each site? Thanks, Liam
Can Desktop Central agent send inventory at login?
We are just getting our system set up, and I can't seem to find a way to get the agent to send an inventory when the user logs in. I can schedule an inventory, but all of our other tools, including Asset Explorer, send an inventory each time the user logs in if there is a change in the data. I cannot find any way to accomplish this with the Desktop Central client. Thanks! Dave
How to block DC8 admin interface
Hello! How to block Admin interface access from outside network in apache conf. Ex: I need to disable admin interface from outside access to https://externalIP:8383 and allow only from https://localhost:8383. NB! I am using only MDM service in that server. Thnx!
Password Protect desktop central Agent uninstall
Hi, Is there an option for the desktop central agent to protect uninstall by providing password even if running the vbs script that uninstalls the agent, sometimes some local administrators are using the uninstall script to uninstall the agent and this is an unacceptable way.
MDM and iOS 7.0
Is MDM compatible with the new iOS 7.0?
Remote Control Problem
Hi everybody. I'm in trouble with Remote Control java plugin: connection to a Windows desktop from a Linux machine is ok, but from a Windows machine the applet hang and doesn't let me to connect. I tried out with Firefox, Internet Explorer and Chrome browser but the problem still exists: java applet logo appears (http://www.java-forums.org/attachments/java-applets/1332d1319003525t-remove-java-loader-jsp-page-java_logo.jpg) but applet is not loaded. Windows machine java version is 7u25 and Desktop
Patch Management Improvement
Hello, Can it be made possible to select only "Security Updates" to be downloaded and installed. At the moment Desktop Central requires a "severity" to be selected as well. This will cause issues with the applications running on our servers.
windows 8 crashing
We have a windows 8 machine which frequently crashes beyond repair. Only a fresh install is possible. Once the system is rebuilt and put on the network, the DTcentral client gets installed via GPO. It crashes again. There is a error at event viewer as Unable to rotate the log files in Desktop Central Secure USB Collection. Anyone come across this ?
Stagger Inventory Scan
Is there a way to stagger the inventory scan so that it occurs at different intervals on different OUs or groups? This would be beneficial to us because some of our machines are virtual and sharing processing power.
Software Inventory on Desktop Central (sorry this is in the wrong forum, i dont have a desktop central option to choose)
Hi, We are having a strange issue, where for quite a few software procucts, multipl entrys will be generated in the software inventory for the same versions of the same software. For instance i will see "SoftwareName" detected on most machines, but then the same software will be detected as "SoftwareName [Enterprise Edition]" and "SoftwareName [Express Edition]. This is three entrys for the same software. If i investigate the user machines, i see no reference in add/remove programs to Express
software no microsoft
I need to know if there is a list of non-Microsoft software that is updated with Patch Management
error messages dcconfig.exe
Yesterday I installed the latest version ... and now.. are receiving error messages dcconfig.exe szAppName: dconfig.exe zZappVer:0.0.0.0 szModName: dcconfig.exe szModVer: 0.0.0.0 offset: 00077ee0 Display various messages per day Any solution??. It is possible to turn back??
Discovered Networks
Hi I have a problem with the Desktop Central. The problem concerns dicovered Networks. Central Desktop is installed on windows 2012 server. For some reason I can not find my network Workgroups. Strange because Windows 2012 Server sees my workgroups. Please, suggestions and help
Turn off Windows Defender
Has anyone built a configuration that will turn off Windows Defender?
Registry file
how do i import a .reg file
DirectAccess for Remote Management
Has anyone configured the use of DirectAccess with Desktop Central? My DA clients are able to contact the DC server, but I am not able to start remote sessions on demand from the DC server to the DA clients when off-net.
Better alerting.
I would like to better monitor my network with Desktop Central. I have searched today and I am unable to find how I can get desktop central to send me an alert if a computer has been off-line more than a specified time. I did see the Power Management stuff but cannot get it to report what I am needing. Also I noticed that I am getting alerts such as when the Distribution has stopped but it will not send an alert to me or I can not customize it the way I need. If I am overlooking any of this please
Initial setup best practice
Hello, We recently purchased Desktop Central and i'm in the process of setting up our initial configuration. We have multiple sites in our organization. All are connected with fast WAN links, so we do not have the need for distribution servers at this time. For organization purposes, I'm looking to set up a Remote Office for all location and associating the location subnets. Is this the best method for setting up locations or is there a better way to logically group PCs for management and
Feature request/enhancement WOL & Patching
Hi Support, I was wondering if it is possible to add the wake on lan option to the Automate Patch Deployment. If we have computers to be patched and a user has switched them off, it would be good to have the option of waking the computers up before Scan systems, download and deploy missing patches. Kind Regards, Billy Greig
Get device location
It would be very useful for us if we could interrogate the device to get its current location/last known location - if it could then show it on a google map then even better, alternatively an api call to interrogate and return lat/long so we could then plot on goggle map. This would help locate lost/stolen phones
Using computer configuration - Shortcut
I am testing this configuration to place an icon on the desktop of all users for all computers in our domain. I've specified the target application both manually as well as clicking the browse button and navigating to it but it places a blank icon on the desktop that just points to the C:\ drive. I've also included the Start in Folder to no avail. The shortcut should point to a application on a network drive. Is this a known bug or am I not doing something right? We're on build 80268.
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