Scan failed in all workstations
Hi, I have installed Dektop Central 5 in my small domain (1 server and 10 workstations). The server is Windows 2003 with AD (portuguese) and the workstations are Windows XP (english and portuguese). The Desktop Client engine was installed sucessfully, but when I try to scan the network, it says that the workstations are down. I just installed the recent posted Service Pack (posted in 4th. september) and nothing. How can I solve it? Thanks in advance, Ricardo Silva
Missing patches
Desktop Central is reporting missing patches despite being installed 5 times now. I am using build 11. chris
Removing Managed License Software
In Managed Software Licenses, how would I remove a software license entry? It only allows for add or modify. macintel
can't finish scan for Inventory
as subject, 6 of 2 computer can another not. any suggestion for troubleshoot . William Cheung
Configure Proxy Settings
I am trying to configure proxy settings in DC 5.0 but it requests for proxy authentication credentials. My proxy does not have authentication functionality. How can I go around that?
can't install agent because client is down, except it's not
I've spent the better part of my afternoon trying to get Desktop Central to work. It seems to install ok, but there's no way I can't get the agent to install. DC keeps telling me that my clients are down, but they're not!? I read about the firewall port exceptions, applied them and as this didn't work, I just turned off the firewall. But even after doing this, I still can't get the agent on my clients. As I'm really looking forward to testing DC, all help would be very much appreciated! Thanks in
desktop sharing failed after upgrade to 5
When I try to share a desktop I was able to access before the upgrade I now get a socket invalid error. It was on a machine I could access earler now I cant - no firewall on! John
User Logon History
How does desktop central collect it user logon history report? Is it from each machine as a user logs on or can you pickit it up from the logon/logoff audit on a DC? Riccardo Fiorentino
File Folder Configuration Will Not Copy
I am trying to create a file folder configuration to copy a file from a network location to a pc as shown below. No matter what I try I get errors: \\ad1\Share$\connection.ini -> C:\PC Share\Connection.ini I am trying \\IPAddress\ for source and $compuername variable using UNC and full path \\$ComputerName\C$\PC Share\connection.ini. I have tried using PCShar~1 and I have tried quotes around both. On the source, when I hit browse i get an error that IE Explorer cannot enumerate the network. I hope
Unable to copy file using File Folder Operations
I am trying to create a file folder configuration to copy a file from a network location to a pc as shown below. No matter what I try I get errors: \\ad1\Share$\connection.ini -> C:\PC Share\Connection.ini I am trying \\IPAddress\ for source and $compuername variable using UNC and full path \\$ComputerName\C$\PC Share\connection.ini. I have tried using PCShar~1 and I have tried quotes around both. I tried to use copy files and copy file to folder, both do not work. On the source, when I hit browse
Hotfix for Inventory Scan Failure issue
Hi Please find the URL for the latest hotfix (accumulated fix) which has fix for the Inventory Scan failure issue and ofcourse other enhancements * support for VISTA Operation System * Fix for Inventory scan issues * Auditing for Remote Desktop Sharing http://bonitas.adventnet.com/desktopcentral/21Aug2007/ManageEngine_Desktop_Central_5_0_0_SP-0_9.ppm Note : 1. This hotfix can be installed over the 50000 build. 2. Inorder to upgrade to 50000 build use the upgrade pack. 3. Use the instructions to install
Cannot install Agent
When trying install Agent on remote pc I receive this error message: Retrieving SystemDirectory from WMI data is failed TuVoVanPhuong
Patch management load on startup / login speed
I have some questions about the overhead in terms of start up time/log on time when I use scripting to carry out functions like patch management, and the general communication between the desktop support client and the server. I work in a school environment where start-up/login time & shut down time is an issue � it eats into short 30 min lesson periods. When the patch management is running, does it start to download patches during start-up/log-on or does it wait until the user is signed in? If downloading
PROPLUS.MSI
I KEEP GETTING A MESSAGE ABOUT PROPLUS.MSI EVERY TIME I TRY TO OPEN EXCEL. I HAVE FRONT PAGE AND IT SEEMS TO BE LOOKING FOR THIS FILE. ANY HELP. :oops:
Inventary Failed
I can�t scan all my computer, only 29 of 71. I uninstall of agent and reinstall the agent, and nothing. Manuel Laurent Obando
.exe file installation
When i setup a configuration for a .exe file to get installed on a machine. The file does not get install. I know that it say only .exe file can get installed if they can be installed silently. Well, I successfully silently installed it on another computer but it still wont work even though i put the switches into the arguements portion of the configuration. Phillip Anderson
Patches Fail To Download
Hey Guys, We are running Desktop Central 5 with the latest and greatest patches on our network and are having consistant trouble trying to retrieve some patches from the repository. For example: During last nights scan I had it draft me a copy up of all the patches needed through the network. I went in this morning and took out the ones I did not want to apply at this time. Then deployed the draft. It failed several times while downloading. So I have to go in there and see which ones are failing
Desktop Sharing report
Need a report for auditors providing details of desktop sharing connections. Details such as who connected to whom, when the connected, how long they where connected, and if the asked for permission. Glenn Rowe
Agent Installed but not registered
We have just installed a version 5 deployment on a new server we are suppling. Everything seems to be ok. Whilst trying to install onto the server (itself)The agent will push install, and manually install as well as uninstall, however the only recorded action is the uninstall. The folder is created ok, but in the scope of management etc, the server shows up as not installed. Any ideas why the two aren't talking to each other properly?
Manage Multiple OUs / Mulitple AdvAgentInstall GPOs
I am a Data Administrator within a larger domain, and would like to manage only the OU I am in control over. I have all the required permissions for this OU, and to create GPOs. However, another group of Admins have also installed Desktop Central in a different location, and the AdvAgentInstall GPO has already been created. How can I configure my Desktop Central installation to use a different GPO? We have a specific naming convention and would like to manually enter the name I would like to use.
Outside of Lan Connections
We have a few computers that sit outside of our network. We are looking to monitor these computers as well. Can this be done with desktop central? Are there modifications that be done to make the external clients look for an IP address to connect to and if so what port routing would need to be carried out so that all the features would work. We have access to the firewalls at both ends. We have been testing Desktop central and it works great for our internal usage, and we would really like to extend
Unable to Inventory
I've installed the client on some of my machines successfully, but inventory scan always fails. Pete Wason
Patch Deployment Settings
We are evaluating patch management solutions that offer us a robust method of deploying, managing, and reporting on OS and application patches across approximately 170 WAN sites. Your current "Patch Deployment Settings" lack some features we are looking for and we wanted to identify those requirements and have you tell us if there are any plans to deploy these features in the future. 1. Bandwidth throttling. We have numerous, older, slower, 56k Frame Relay sites that when we attempt to push patches
Desktop Central supports windows VISTA
Desktop Central supports Windows VISTA We are pleased to announce the release of ManageEngine Desktop Central support for Windows VISTA. Desktop Central 5 Download | Read More This release of ManageEngine Desktop Central support for Windows VISTA has the following Limitations. For more details http://www.desktopcentral.com Please send us your valuable feedbacks. Note : Existing customers will get an Service Pack to update their builds to support VISTA. Call us at US: +1 888 720 9500 | Intl: +1 925
Exchange
To be able to run defrag on exchange data bases between 1am and 6am Francis West
Desktop Central 5 and .NET FrameWork Deployment
I would like to be able to deploy any version of the .NET framework on my client computers. I have tried several different ways to make a package and deploy but I get the same failed message from desktop central. Can you please advise on how I should go about deploying either .NET framwork v2.0 or v3.0?
Client Error
When I try to install manually the DesktopCentral Agent in a Client Computer I this error File Error The following error occured on file, C:\WINDOWS\system32\libxml2.dll. Access is denied (0x5) Also a I download this .dll file on the Client Computer, but I havind the same message error.
Support Request
Deploying configuations reads that there are 17 configurations, 2 that I have used and 15 drafts, but when I click on drafts nothing is there. I was a config that will stop the use of cd roms Dale Crowder
Hotfix for Inventory scan issue
We had couple of Inventory Scan related issues reported by customers and here is the solution as a hotfix. Customers who has build number 50000 and above can apply this. http://bonitas.adventnet.com/desktopcentral/06Jul2007/ManageEngine_Desktop_Central_5_0_0_SP-0_4.ppm Instructions to Apply HotFixes 1. Shut down Desktop Central. (either through Start - Programs - Desktop Central - Stop Desktop Central or Right click Desktop Central logo on the Notification area of Task bar and click Shut down Server)
Desktop Sharing show incorrect IP Address
I have Desktop Central Version 4 Product Version 4.0.4 Build Number 40402. In Desktop Sharing menu, the client show IP address incorrect, it show the last IP address. After change IP address in the workstation, the desktop sharing show the old ip address. How to resolv this problem? Thanks.
Problem installing software MSI or EXE
Hello, I am having problem when I am try to deploy software (MSI or EXE)... Executed failed and in the remark I can see "the wait operation timed out" Could some body help me? or instruct me how to setup it to have success installation... Thank you JAFG
Need export all data in "Inventory>Computer>Selected compute
I want function export all data in "Inventory>Computer>Selected Computer" section as PDF or CSV file. Can you make it? Manop Thumnao
Deployment Errors
Concerning the Desktop Central, here are the various problems that we are getting to deploy the program. 1) Retrieval of WMI data on remote machine has failed 2) Remote machine in down (Even if the machine is running) 3) Agent Installation Failed on the remote machine due to �Pipe has been ended: - Error code: (109) Note: Firewall Disabled WMI Service Started COM Security for �Anonymous Logon� � Remote Access: Enabled. We even downloaded the tool manually and installed it on the remote pc, but even
Multiple Domains
Will you be adding support for multiple domains for MEDC in the near future? REALLY need this feature. AVC
Upgrade Pack for Desktop Central Released
Desktop Central Upgrade Pack Released We avail this opportunity to thank our customers and evaluators who had contributed their valuable feedbacks and requirements for this release of Upgrade Pack for Desktop Central. Upgrade Pack Download | Read More Please download and follow the instructions in the page to install the Upgrade Pack. The upgrade pack has been released with all the fixes for the issues which were reported in earlier builds along with additional features essential for Desktop Management.
Support Request
Every user account apart from the main admin account keeps failing to log in. We try resetting there passwords but this dosen't help. We have to re-create their accounts for them to log in. Is this a known problem or do you know of a fix? Brian Bashford
ManageEngine Desktop Central 5 Released
Desktop Central 5 Released We take immense pleasure in announcing the release of ManageEngine Desktop Central 5. At this juncture, we would like to thank our customers and evaluators who had contributed their valuable feedbacks and requirements for this prestiges release. Desktop Central 5 Download | Read More This release of ManageEngine Desktop Central 5 has the following major feature. 1. Hardware & Software Inventory. 2. Enhanced Software Installation (support for EXE install). 3. License Management
Desktop Central 5 Releasing soon
Hi Folks Manageengine Desktop Central 5 is releasing soon with features - Hardware Software Inventory - Software Metering - License Management - Enhanced Software Deployment (support for EXE installation) and more. romanus MEDC Technical Support Team
Timeframe On New Release
Can you give the forum a status on where the next release is? Our organization is under pressure to begin supporting Vista (32 and 64-bit) and with Desktop Central not ready yet, its becomming more difficult to justify continued expense. This also puts into focus the necessity of (all) vendors to be ready when new OS launches. Vista was been out to OEM since mid-January. Your now at the fifth month mark. Why exactly AdventNet hasn't been ready five months after release makes the case harder, not
Need Features
After remote controlling another PC, when I finish and close the remote session, the entire program exists completely and I need to re-login. Can this be changed to just return back to the previous screen? Tim Noe
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