Get offline Desktop PCs
Hello, How can I get offline Desktop PCs report on Desktop Central? Thanks & regards, Roy
Desktop Central Security Update release
Hi Folks, Greetings and New Year Wishes from ManageEngine. This security update resolves a vulnerability in Desktop Central which allows creation of users by remote code execution. An attacker who exploits this vulnerability could gain access to the Desktop Central web console for performing remote desktop management activities. For more details on this vulnerability, refer to here This vulnerability has been fixed in Desktop Central #build 90109. The current EXE available in the website includes
Suuport for Blackberry on MDM
When will support for Blackberry be available on MDM?
Patch is installed but it's not applicable?
I have deployed all the patches needed for my computer.But after a while it said that all those patches are installed but it's not applicable.Why?
Adobe AIR 16.0.0.245 patch detection doesn't seem to be working
I see that the Adobe AIR 16.0.0.245 patch (300849) for Windows came out on January 12th, but none of our Win 7 SP1 workstations are showing that they're missing the patch -- they're all still running AIR 15.x. The Inventory reports are showing the correct information, but Patch Management doesn't seem to be detecting properly. Anyone else see this behavior? Our Desktop Central build is 90111. Thanks.
Adobe Flash Player PPAPI - Software package
Hello, As Flashplayer NPAPI will soon be no longer supported by Opera (if my informations are correct), is it possible to add and maintain a package Template for Flash player PPAPI. So we can have all three possibilities in software deployment : Actually, we've got these packages, plugin package is NPAPI only : Thanks. Have a nice day. Sylvain
Change Computer Description
Is there a tool or process in Desktop Central where we can change the Computer Description on registered PCs?
Support for Open Office on the Mac platform...
Can you please confirm when you will provide support for patching Open Office for Mac OS X? Thanks...
Remote control WAN pc's
Hi, Currently we're using desktop central in our LAN network. Now we also want to use desktop central for our WAN pc's to take remote control of those pc's (like teamviewer for example) Our WAN pc's are moving around the country a lot. For example: on monday they are connected at place X, next day place Y, next day at home, another they at the main office, the lan network. Sometimes they are also working with a 3G/4G stick for internet access How can we configure DC so that we can take remote control
Several patches show up as failed, and reason why is “Patch Not Applicable for the language installed on this machine”
Patch ID 16568 100401 100672 16610 100684 100691 100692 All show up with this error when recently deployed to a test custom group in attempts to automate deployment process. After wards they show up in patch report for those computers and list computers as "Highly Vulnerable" Task was ran last week,
Mapping Custom Drives
Hello I am attempting to map user specific network drives. Example AD User Name = bwhitson Needs to map X:\ to \\MXEXAMPLE\Users$\bwhitson We currently use Desktop Authority to map the drives in this manner. \\MXEXAMPLE\Users$\@USERID This gives the user a mapped X drive with their appropriate folder on that server. I really don't want to create a dedicated configuration for each user on my network. (I have over 700 AD accounts.) I want to be able to tell Desktop Central that any one in a particular
All versions of software title together
Can a search be done that puts all versions of the software title search together? For example if I search for Adobe Reader the output will come back with a line for each version of Adobe Reader. For some searches I might want all these results combined, for example a search for *Reader* would put all the workstations with Adobe Reader together. Ideally this would be under 'Assets' tab so that action could be taken on the results. If that isn't possible is there a pre-existing report that does
Prohibited Software List
Hi I'm Currently evaluating Desktop Central and have a question with regards to the prohibited software list. My first question is can you add software to the list that is currently not installed on any machine in the network? My second question is when I have some software in the list if the software is then removed and it was the last machine to have it, the software disappears from the list, even if someone else then installs the software it doesn't come back. is there a way to stop this so it
Overhead for turning on the user reporting
We are in an AD environment owned by our parent company. They have placed domain controllers in our physical location and all workstations are joined to that domain. I have Desktop Central set up, and agents deployed to the PCs in our organization and would like to utilize the User Logon reports, however Desktop Central does not have the ability to restrict its scanning of AD to our organization's OU. If I was to turn on the User Logon reporting, what does Desktop Central do to get that information?
Feature requests
Hi. Include non-managed devices in the inventory I use Desktop Central to manage configuration and inventory for my Windows stuff. I like the fact that i can get reports of servers with Maintenance due to expire. However this only really corresponds to my Microsoft inventory. It would be nice if I could add a VMWare host or non-managed device in here so that I could have all of my inventory information in one place. If I entered a Dell service tag for a VMWare host, it would track the maintenance
How to create script
I've been able to successfully install WinZip 19 msi using the "Software Deployment" package creation and then install process. All works as desired. However, after the installation we need to run a license file (called "WinZip.wzmul"). How do I write a script that would launch this file using elevated permissions (all users only have "User" privileges on their PCs)? I've placed the "WinZip.wzmul" file in the software depository and the user's also have access to the file on their W:\ drive.
Issue with MDM
MDM devices enrolled does not work through GSM. If I want to reset a passcode to a device that has the MDM agent on but connected through GSM, It fails. For example: A work Iphone can be resetted within the work network LAN and WIFI. But If someone stole the Iphone and connects the Iphone via GSM to access internet somewhere else, why cant we apply security locks or passcode reset to that particular phone. Tested from my end but does not work. If we can set it up, please call me or email
Hardware Report for Disaster Recovery
For the past number of years we have extrapolated what we need from SCCM, and used Microsoft SQL Reporting services to put it in a nice friendly view. For every server that must be recovered, we've found the following list of hardware items is needed. What I would like is a way to do this just through DTCentral, and toss out all of our SQL Reporting if possible. Some of the items such as UEFI or BIOS I'm not seeing in the inventory report, but it might be buried in there somewhere. Because our
User Logon Report by Computer
I have tried to setup the schedule report for "User Logon Report by Computer" and with the criteria of "logon or logoff time" equal to "last month. However, the schedule report either give me nothing or all logon history, manually generating the report off the "User logon report by computer" with last month return the correct data, please help. Many Thanks, Douglas
Add PC with no network connection for a complete overview of all PC's in our LAN
All, Is there a way to add a PC to the SOM that has no network connection? Can I install a Desktop Central agent on this PC and export the data into a file on the PC of USB disk and then Import it into the SOM? Thx
MDM Security Concerns
We have been using Desktop Central for about a year now and i would love to start using the MDM features. My company has concerns about opening the "Desktop Central" server which has remote access to all of our computers, to the internet. One idea was to run another install of Desktop Central on a separate server just for MDM, but i would like to avoid doing this. Can someone please provide me with documentation or explain to me how to securely configure the MDM feature of Desktop Central. Thank
"Application blocked" error message while connecting remote control
The certificates used to sign Desktop Central binaries has expired on 28-12-2014, you might face problem in establishing remote connection. This issue has been fixed in 90108 build. Please migrate to the latest build for the remote control to work properly. Please find the build url here for Enterprise Edition and MSP Edition Incase, if you are unable to migrate to the latest build immediately, follow the below steps to resolve the Issue : Open Control Panel in viewer computer. Right click Java
Cannot patch Windows Server 2003 x64 Edition Service Pack 2 get No targets available
I can get inventory details, I can see what patches are needed, but when deploying a patch configuration, Execution Status says "No targets available" and the patch configuration never deploys. I have been able to patch previously on the server, it randomly stopped working. I've tried to reinstall the agent, but that does not solve the issue.
User interaction after Patching
Hello, Is there way a user can postpone hardware reset after the system is patched? As I understood, we can (though policy) give user number of minutes before system can reboot but user have no choice to postpone? Thanks, Zahid
Calculate amount of data in a particular folder
I am new to Desktop Central - please be kind. I am looking for a way to see how data is in a particular folder. We are considering changing the location of all user's My Documents folder to point to the user's home drive. Before we do we want to get an estimated amount of data that would be copied over. How can I get this information? thank you.
exit codes on custom scripts
Hi, I found this link (http://www.manageengine.com/products/desktop-central/returning-error-code-on-scripts-how-to.html) while doing research on custom scritps. How does the exit codes help? Does Desktop Central tell me if there is an error while running the custom script? How will it let me know, i.e. will it send an email? Let me know if you need more details. Thanks.
iOS 8
I'm having an issue with the iOS 8... devices. When I try to install the ME MDM app i get the following error "error installing me mdm app" Any suggestions?
Trying to delete an obsolete shortcut from the desktop of all user profiles.
Trying to delete an obsolete internet shortcut from the desktop of all user profiles. Our workstations are standardized on Windows 7 pro, 32 and 64 bit versions. In the shortcut name field I put: C:\Users\Public\Desktop\Treev I get an error stating the Filename, Directory Name, or Volume label syntax is not correct.
Auto approve patches from a publisher?
Hello -- Is it possible to automatically approve patches for a particular publisher or software title? For example, I would like my clients to be as up to date as possible on Flash player. I don't want to have to go in to DC every month and approve the latest patches for Flash player.
SNMP Trap for Desktop Central
Hi there, We have been noticing some performance issues with DesktopCentral recently. My personal theory is because we are using an instance of MSSQL 2008 on a seperate server, and the amount of data being fed through to the database may be large due to it scanning 700+ systems and that someone on my team may be trying to also generate the reports at the same time that this is occuring. Is there any way I can set an SNMP trap on the Desktop Central server that will report back statical information
Admin account not gone.
I recently deleted the "admin" account from the user admin section. Any it shows that it is gone. (see attached) but I can still login to the site with the admin account as a local user?? Is there any way of getting this t account to go away?
API Testing
Define a Policy to replicate data on to the Distribution Server to control the Bandwidth
Desktop central - alert for hardware change
Hi, I m testing Desktop central and found something that is a problem for me, Problem with this alarm is that when somebody for example turn off/on monitor with usb/card hub inside monitor I got 5-6 mails of alert that new hardware is found. I like this alert and I would like to use it for memory/HD/graph. cards change (big changes) but like this I cant enable it because its spam my mailbox. do you have plans for fixing ? thnx, P.S. I couldnt find forum about desktop central to post my question there?
Prohibited Software List
I want to remove a piece of software that was added to the prohibited software list. When I look at the list I am not able to see that software name in the list any where. Where would it have gone and how do I see it again? Any help would be appreciated?
IOS Activation Lock
Is there a way to override the Activation Lock on IOS devices? I have run into company devices that have this set, and this makes re-purposing them for other users a pain. I do not see that as an option in the IOS profile setup...
Remote Control not working with IE 11 (Works fine with Chrome)
Hi I am testing with the Remote Control tool in Desktop Central. When testing with IE11 I can find a PC and shutdown or start it up ok but when I try and remote control to it a message appears on the client PC asking if Administrator can control. I click allow and then nothing happens on the administration PC. If I try again I get a message saying that it Remote is waiting to establish a connection. For info the remote control works fine when using Chrome. Could this be related to Active X settings
Automatic Path Deployment
Hi, I was trying to configure automatic path schedule for updating group of servers. Is it possible to scan and download all missing patches in separate job and then have another job that installs these patches? Scanning and downloading takes time and I have pretty small time window for patching & rebooting these servers. It would help if I can just deploy patches inside the time window. Here are the options I have when configuring automatic path job: If I choose "Scan systems, download missing patches
log on server after reboot
i have a couple fo windows servers that i want to reboot using desktop central. Can someone explain how i can setup Desktop central to get the server to log on as a user and startup up a couple fo programs? tahnsk
How to generate patch report
How to generate patch report, as not getting computer wise report with patch status for example; Windows WSUS report
Update ppm installs, then uninstalls.
I have recently tried to update from version 90039 to version 90067 as I noticed during the logon process that an update was available. However, after downloading the ppm and following the update process I cannot get the update to install. No errors show and all the services start back up without any indication of what the problem is.
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