We got a big problem with this software, and that is that the status of a configuration is very often stuck at "ready to execute". This problem is related to both software and patch configurations.
I know the computer or computers are online, they got the client, firewall accept the right port, and software/patches has been deployed to them earlier. But suddenly, it stops working. A restart of either the client, nor the server solves the problem.
[ 2011-11-04 14:22:14:279 ] [ 1736 ] [INFO] @@@@@@@@@@
Inside InternetDownloadFileWithCheckSum method @@@@@@@@@@@
[ 2011-11-04 14:22:14:451 ] [ 1736 ] [INFO] GetMD5HashFromString: MD5 hash of string swrepository/1/swuploads/open office 3.3 NO_ Test http deployment/OOo_3.3.0_Win_x86_install-wJRE_nb.exe is: [ 2011-11-04 14:22:14:451 ] [ 1736 ] [INFO] deefc061ee9eb57a7701b6f97da6851e
[ 2011-11-04 14:22:14:451 ] [ 1736 ] [INFO] InternetDownloadFileWithCheckSum:: Checksum Criteria:: DOWNLOAD_URL_CHECKSUM='deefc061ee9eb57a7701b6f97da6851e'
[ 2011-11-04 14:22:14:467 ] [ 1736 ] [ERROR] CheckFileExists -> Invalid File Handle. 2
[ 2011-11-04 14:22:14:467 ] [ 1736 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by swrepository/1/swuploads/open office 3.3 NO_ Test http deployment/OOo_3.3.0_Win_x86_install-wJRE_nb.exe
[ 2011-11-04 14:22:14:467 ] [ 1736 ] [INFO] InternetGetRequestEx : DesktopCentral Server & Port -> 32.10.189.57 : 80
[ 2011-11-04 14:22:14:623 ] [ 1736 ] [INFO] InternetGetRequestEx : Content Length of the request file: 164179008 Bytes
[ 2011-11-04 14:22:14:623 ] [ 1736 ] [INFO] CreateFolder : The Directory to create is C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment\
[ 2011-11-04 14:23:37:464 ] [ 1736 ] [INFO] Bytes read reached the contenlength
[ 2011-11-04 14:23:37:464 ] [ 1736 ] [INFO] InternetGetRequestEx: Total bytes readed = 164179008
[ 2011-11-04 14:23:45:667 ] [ 1736 ] [INFO] InternetGetRequestEx : Successfully downloaded the file swrepository/1/swuploads/open office 3.3 NO_ Test http deployment/OOo_3.3.0_Win_x86_install-wJRE_nb.exe from the server *********** to the destination file C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment\OOo_3.3.0_Win_x86_install-wJRE_nb.exe
[ 2011-11-04 14:23:46:901 ] [ 1736 ] [INFO] GetMD5HashFromFile: MD5 hash of file C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment\OOo_3.3.0_Win_x86_install-wJRE_nb.exe is: [ 2011-11-04 14:23:46:901 ] [ 1736 ] [INFO] 5d582653ce7b5127c364e8befcf11165
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] ValidateAndGetFileChecksum: checksum value to compare: 5d582653ce7b5127c364e8befcf11165
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] ValidateAndGetFileChecksum: checksum value from file : 5d582653ce7b5127c364e8befcf11165
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] @@@@@@@@@@
End of InternetDownloadFileWithCheckSum method @@@@@@@@@@@
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] ProcessInstallSoftwareConfig : Root path C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Parser: String returned after parsing: OOo_3.3.0_Win_x86_install-wJRE_nb.exe /S /v/qb
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Parser: String returned after parsing:
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] ############################################################################
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Package Name :open office 3.3 NO_ Test http deployment
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Root Path :C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Package XML Path :\client-data\1\swpackage\sw3301.xml
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] User Name :--
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Package Type :2
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Operation :1
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Package Path :swrepository\1\swuploads\open office 3.3 NO_ Test http deployment
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Package Timeout Value :7200
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Installation Command Line Params :OOo_3.3.0_Win_x86_install-wJRE_nb.exe /S /v/qb
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Uninstallation Command Line Params :
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] MST file name :
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Software repoistory path :(null)
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] Software repoistory is locked by :(null)
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] ############################################################################
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallSoftware : Going to perform the install action for the software open office 3.3 NO_ Test http deployment
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallGivenFile : Copy option is not enabled, hence proceeding the installation action with the network file path.
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] ########################################## INSTALLATION ###################################################
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallGivenPackage : Going to perform the Installation action for the given Package.
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallEXEFile : Working Directory path -> C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment.
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallEXEFile : Root path
-> (null).
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallEXEFile : Cmd Line Params -> OOo_3.3.0_Win_x86_install-wJRE_nb.exe /S /v/qb.
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallEXEFile : TimeOut Value -> 7200 seconds
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallEXEFile : Set the Current Directory called with -> C:\Program Files (x86)\DesktopCentral_Agent\\swrepository\1\swuploads\open office 3.3 NO_ Test http deployment.
[ 2011-11-04 14:23:46:932 ] [ 1736 ] [INFO] InstallEXEFile : Executable File for create process -> OOo_3.3.0_Win_x86_install-wJRE_nb.exe /S /v/qb.
[ 2011-11-04 14:23:59:994 ] [ 1736 ] [INFO] InstallEXEFile : Process successfully created for application OOo_3.3.0_Win_x86_install-wJRE_nb.exe /S /v/qb
Any ideas on how we can solve this problem? As I said earlier, this applies to both patches and software. In the example i added, the software is downloaded to the computer, but nothing happens.
I have tried a load of different software, templates, patches etc, they just remain stuck. It used to work.