Barcode assigned to Asset - Asset Explorer
In Asset Explorer - how can I delete barcode numbers already assigned to the asset? Is it possible?
OS deployment through Direct communication.
Is OS deployment via direct communication planned for remote offices? If so, when?
Customer internal IT access
Hi, I am curious to see how Manage Engine / community handle customers internal IT access into EPC MSP. I have a customer who has their own internal IT and assigning the customer administrator role seems to give them more options than i feel would be
New integration: HaloPSA + Endpoint Central MSP is here!
We are excited to announce a powerful new integration designed to streamline your MSP operations: HaloPSA with Endpoint Central MSP! This integration creates a unified workflow by offering: Seamless asset synchronization: Automatically sync managed assets
Self Service Portal Enhancement Requests
Suggestions: Allow multiple (custom named) pages or tabs to further categorize installations. Currently you just have "Apps" and "Updates". I would like the ability to make "Quick Fixes" and "Company Apps" that I can assign installations to. Support direct
Endpoint Central MSP now supports macOS Tahoe
We’re excited to announce that Endpoint Central MSP now supports macOS Tahoe. This latest addition ensures that IT administrators can seamlessly manage macOS Tahoe devices, leveraging Endpoint Central MSP’s complete suite of endpoint management capabilities.
EC MSP / Customer Admin permissions
Hi, I have a question about a feature that we get asked a lot about from our different Customers that are using EC MSP. So basically we have Customers that have their own IT Department and are using EC MSP with a Customer Admin Role. So that means they
Deprecating Patch DB sync for Endpoint Central MSP 11.2.2328.1 and below
Hello folks! The end of an era is often a time for growth and progress. That being said, to enhance our workflow and continue to provide the latest features and patch updates in the product, we are deprecating patch database sync in Endpoint Central MSP
Brand new logo update for Endpoint Central MSP!
Hi there! Endpoint Central MSP is getting a new logo! It hasn’t hit the streets (or screens) yet, but we figured we’d let you know beforehand. Why the change? This isn’t because of a merger, acquisition, or rebranding. It’s simply us doing what we love:
Red Hat Linux Patching Alert: Update Nomination Settings Before July 7, 2025
Hello everyone ! Starting July 7, 2025, Red Hat will no longer allow logins using an email address. If your Red Hat nomination currently uses an email ID instead of a username, this change could affect patch deployment and related automation workflows.
ManageEngine MSP Webinar Series
Hello MSPs, We’re excited to invite you to our exclusive webinar series, organized for IT Service Providers! This is your chance to delve deep into the unique challenges you face and discover innovative solutions tailored just for you. In this engaging
Force Admin to Login with Azure
Hello, I would like to have a Feature where Admins and Customer Admins in DC MSP are forced to Login with their Azure Account instead of their Local one. Right now I have to create a Local User that then can choose between Local Login or Azure Login.
Tabs Switched
The summary and patches tabs are switched on Endpoint Central version 11.4.2516.08. How can I switch them back?
Is Endpoint Analytics included in Endpoint Central?
Greetings. I am a user of ManageEngine Endpoint Central (Security Edition version). I would like to know if the ‘Endpoint Analytics’ module to measure the performance of the endpoints is included in this licensing (if I can install it as an addon) or
Deploying two different versions of the same .ISO
Hello, We have over 50 clients and we are currently pushing Windows 11 to most of them. One of the clients wants a custom .ISO built but I can't figure out a way to deploy it while we are upgrading other clients with the standard .ISO. Does anyone have
Endpoint Central MSP for Linux
Hello there, Why you don't have a Endpoint Central MSP for Linux available? Thanks
8384 port does not listen
Hey, we have configured a distribution server but it does not listen 8384 port and for this reason the agent cannot connect. How can I solve this issue?
Patch Jobs Stuck in "Ready to Execute" Status
Software in Use: Managed Engine MSP version: The issue occurs with the MSP version and affects all customers (with approx. 900 systems), though the severity varies from one customer to another. Issue: For about three weeks now, many of our patch jobs
Important: Deprecation of FCM Legacy API for On-Premise Users
Hi everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central MSP versions between 11.3.2401.1 and 11.3.2414.1, or versions between
Endpoint Central MSP Now Supports macOS 15 Sequoia
We’re excited to announce that Endpoint Central MSP now supports macOS 15 Sequoia, starting with build version 11.3.2438.01. This version is available for download as an EXE file from our website. Existing customers can access macOS 15 support by upgrading
AgentCleanupTool
Hi. I had problem with unistallation program and now i'm trying to use AgentCleanupTool. But i have error in logs: Uninstall Restriction Enabled! Security Error Validation failed! Uninstallation of Agent wont occur I tried to unistall it with local admin
Desktop Central MSP 10 issues
Hello I have issues Desktop CentralMSP Server Just installed Desktop Central on a server for the first time. The System tray icon constantly states "Starting. Find attached file i need help
Customize email notifications | EndpointCentral MSP
Hello, Is it possible to customize email notifications in Endpoint Central MSP? Especially the customer tenant invitation? Thanks!
User firstname, lastname in assets list
Is it possible to show fullname (firstname, lastname) of users logged on computers? Not only login from AD.
Breaking news on Endpoint Central MSP: Your next-gen cloud client management solution is here!
In the ever-evolving realm of MSPs, securing and managing endpoints is the cornerstone of your SLAs. Today, we are thrilled to introduce the SaaS version of Endpoint Central MSP, your gateway to a universe of endless possibilities for your MSP business.
Bulk edit for Custom Field in Endpoint Central
Hi, I created a new custom field in endpoint central and thinking to bulk update the custom field for the Assets but couldn't see the custom field that i had created when i click bulk update for selected devices.
How to enable IP(s)/Devices(s)
If someone has excluded more than 500 IPs/Device(s) from scanning in asset explorer, how to enable them in bulk? We can exclude one IP at a time normally, but if the list is big, how to remove it in bulk?
Windows 11 (22H2) Feature Pack patches will now be listed under Missing Patches and Applicable Patches
Hey folks, To ensure a seamless Windows 11 upgrading experience using Endpoint Central MSP, we have modified the UI for Feature Pack patches. Starting Jun. 05, 2023, the Windows 11 22H2 patches would be listed under Missing Patches and Applicable Patches.
Share TEMPLATES, COLLECTIONS and CONFIGURATIONS with CLIENTS MSP
We have some customers on Endpoint MSP. Many settings are common across all clients. I don't see the point in having to create a configuration for each client. How can we share CONFIGURATIONS, COLLECTIONS AND CUSTOM TEMPLATES between different clients?
Does ManageEngine have a product comparison table for patch management capability?
hi, would like to know if ME has a product comparison table for its patch management capability Also if there is any product comparison report or assessment done by any independent company like Gartner or Forrester? Thanks. Aaron
How do you handel tight time schedules
Hello, I have a question on how you handel short time windows for certain tasks given by the customer? We are sometimes in a Situation where we only have 60-70 minutes time (for example during our customers lunch break) to roll out an update. The problem
Pre-deployment Script - check for active User
Hello, Many of us have surely have the problem that some Applications can't be updated because they are currently being used by the User. In our case we are mainly talking about the Chrome Browser and Citrix Workspace. Patching during Startup/Logon doesn't
PXE Service Folder Keeps Deleting Itself
Not sure why, all of a sudden the PXE service folder is deleted and only has a CSTemp folder listed. The service is task manager also does not exist anymore. Have tried rebuilding distro server with no luck.
Custom query
Hi, I need assistance with building a custom query in EC MSP that queries all assets across all customers for a specific software without having to do specific reports on every single customer. What is need to pull is Customer Name, Name of the server/workstation,
Drive Mapping as "Different" user
Hi, We need the option to "Drive Mapping" as a different user. Windows knows the option as "Connect As" from GPO. Is this also possible with Desktop/Endpoint Central MSP? Kind regards, Christiaan
After update to 10.1.2220.12 distribution servers dont work
After the update to 10.1.2220.12 our distribution servers are all marked with an X and indicate that they are either stopped or not working. "Either the communication between the Central Server and Distribution Server is lost or the Distribution Server