Upgrading from version 6
Hello to everybody, how do I upgrade my ME6 to version 7 keeping all the settings? Thanks in advance.
SSH with public key
Hi All, Im trying to add new monitor using SSH with public key. I already generated public and private keys using ssh-keygen -t dsa. I tested the connection using interactive ssh-client with private and public keys and its working. In AppsManager I choose Public Key Authentication and paste my private key and update and it prompts me this asking for the password. " Check whether the PasswordAuthentication is set as yes in /etc/ssh/sshd_config file.Kindly set it as yes and restart the SSH daemon.More
Technical Support for ManageEngine, SNMP monitor and custon
Hi there, I'd like to know how can I make some custom MIBs downloaded from Juniper site work: http://www.juniper.net/techpubs/software/index_mibs.html I have to monitor some custom SNMP attributes on a Netscreen firewall, but even if I upload these MIBs to ManageEngine Applications Manager (v. 6) they don't work (I have some errors in parsing). Any suggestion? The attributes that I'm interested in are those about the status of a VPN. Is there some other standard MIB I can use otherwise? Thanks in
Technical Support
I am trying to uninstall the Application Manager but it complains that the folder "C:\Program Files\InstallShield Installation Information\{e6aea16f-0377-42b0-b4eb-7fa3dbbfdfaf}" still exist and I have to delete it. But when I delete it and try again then it says that it can not restore the uninstall directory to its old location .... Any one knows what to do? Sam
MSSQL
Hi, I have some problem with MSSQL monitoring. I case of one MSSQL monitoring I can not see the basic monitors like Buffer Manager Statistics; Database PagesConnection Statistics ;Cache Details ; Lock Details ;SQL Statistics ; etc All the other data bases are visible and pollled well, but those informations are not... BR, Zoli tokezoli
Wrong time in Applications Manager
Dear friends, How can I change the system time of application ? The time that Application Manager is showing is not the same from the server machine. Regards, Jorge.
Changing display name in application manager 7
How come when you try to change the display name in Product : Applications Manager Build Number : 7001 Service Pack : None You have to re-enter the ssh2 key to save the change? that is a big pain to have to go get all the keys again for the devices that you want to rename...
Windows Authentication on MS SQL problem...
So I have downloaded a trialversion of Aplplicationmanager, installed it and started to create a monitorgroup with monitors. I intend to use it mainly for monitoring MS SQL 2K and 2005 servers. When creating a monitor for MS SQL I am asked to submit a user and a password. It seems a MS SQL user is asked for, since 'sa' is pre-entered for me. However, all our MS SQL Servers are set to Windows Authentication. I see no option to use this, so it looks like this evaluation stops before started... I do
PLZ HELP, AppManager7 have some unexpected behavior!
Hi! My System: Win2003 English + SP1 running on a VMWare ESX 3.0, Application Manager 7 Build 7001, 219 Number of Monitors. Problem: After restarting the application manager server, the monitored devices will not go up again, all monitor-groups are at availability and health on red and shows 0,0% uptime, expect the monitor-group "Applications Manager" is ok and green. I only see very much cpu usage by mysql-nt.exe on application manager 7 server locally. I think there is a small problem in the mysql
ping check failed
Good morning , I recently restarted appman and 2 of my monitors will not respond , they are both solaris monitors and I can ping both from the linux level of the monitor machine. However no matter what I do at the appman software level it refuses to beleive the machiens are up. I have personally logged onto both boxes and found they are indeed up. How do i fix this ? Best regards
Technical Support
Script Monitor Attempting to run the same script on multiple servers to monitor mail stats on each server. Engine will not allow script monitor on more than one server using same script. Vince Inman
Applications Manager and MS SQL
Applications Manager - can store data in base SQl?
SNMP Traps
My appmanager configured to listen 162 udp port. My device sends traps to this port. I sure, I can see this traps via tcpdump. 1. Should I see this traps on Alerts>Unsolicited Traps page? 2. Is required configure trap listerer to receive any traps? Volodymyr
renistallaing AP Mang .7
Hi, Is it possibiel to reinstall AppMang7 without lossing the settings, e.g coping some confgiuration-files/directoties befor reinstallation and past after installation thanks
Technical Support
Since we upgraded to version 7 our Tomcat monitors have been reporting that they are down even if they are up and running and usually can't get them to report that they are up unless I edit the monitor manually or restart Applications Manager. Please advise. Charlie Coyle ------------------------------------------------------ This is posted using Applications Manager feedback form
IBM P570
Hello All, Anyone know how to find if IBM P570 is up or not? is there any snmp queries or some other ways to find this out?kindly help....
Technical Support
Hi, How to configure and monitoring oracle cluster 10g in appmanager. Thanks. boualem. boualem
Authentication problem on add a Jboss Monitor
Dear Friends, i�m trying to add a jboss monitor. When I add a monitor running inthe same server that Appications Manager is running, is added ok, but if i do on a remote server I have authentication error: Invalid username and/or password I�m trying with a default version of Jboss AS 3.2.3, running on a Suse 9.2 box with JVM 1.4.2. Checking the jboss logs of remote server i saw that jbossagent.sar was not deployed, so i had a manual deploy, but i get the error that i told you above Thanks all Rangel
Check for SCSI Errors
I'm trying to get Application Manager to run a script on a Solaris server. This script checks /var/adm/messages files for scsi errors. If scsi errors is found, Application Manager Configure Alerts sends me an email. Application Manager is able to run the script, but it's not sending emails. I'm not sure if the problem is my script, the monitor setup or both. Here is what the script on the Solaris server looks like: #!/bin/sh rm -f /export/home/syschk/scsierror.txt scsierr=`tail /var/adm/messages
URL Response Code Monitoring
If I have a URL monitor checking for a Response Code greater than 200, what occurs when the URL being checked has frames. Does it check the Response Code of the first frame? Thanks.
Technical Support
Applications Manager 7 Build 7001 Windows XP New install, and at the polling interval a Just-In-Time Debugger dialog pops up stating: "An unhandled exception ('Permission Denied: 'GetObject') occurred in dllhost.exe I click No (do not debug) and a few minutes later get the same popup. Looks like a username/password setting is incorrect?? Where? Thanks JBaxter
Technical Support
I am trying to monitor our Intranet and it needs authentication to connect. After setting up the URL monitoring and the username and password, it comes up with the following error message: Exception while trying to acces the url java.io.IOException Gertde Swardt
Application Manager 7
We rae trying to monitor a load balance cluster of apache/tomcat servers. We run IBM network despatcher on 172.31.133.13 We run one apache/tomcat leg on 172.31.133.11 Second leg is on 172.31.133.12 Note only one leg available at any time. Currently the 'online' leg is 172.31.133.12. I can add apache OK on 172.31.133.12 but on 172.31 133.11 is says service is not running. I can also add both apache and tomcat through 172.31.133.13 ( this gives us whichever leg is online ( but does not allow looking
remote monitor woes.
Well, I submitted this via the support form in AM two days ago with no response (supposedly it posted here, but I'm unable to find it). I upgraded to Rel 7 specifically to gain the "Remote Script" feature, and it has nearly become my downfall. I can add remote scripts, and they gather stats just fine, and all is well. However! My health stats are in complete disarray now. After adding a remote script, the monitor shows constant, 100% downtime, based on god-knows-what. The script obviously works,
Technical Support - Application Manager
When I am Executing Programs from the Action(s) menu from Application Manager the program gives me this message. The Program exited with code 1. The action Tomcat (Start) has been successfully executed. But nothing happens when I run the program. This is a batch file that I would like to use to start tomcat. The batch file works fine with I just click on it to execute it. Also I am having problems running other batch files from Application Manager. I am able to execute other files so I know the process
HPUX User sessions will not be closed and grows on...
Hi! Since two days i monitor a HPUX server and now i have ascertained that the user sessions witch application monitor will ask some values are still open. Now we have 286 open sessions! What could be wrong? On my linux servers that i monitor there are no open sessions. Thx 4 help, kind regards, Alexander
Globally update polling interval
Hi, How can I update all of my monitors polling interval without going one at a time and editing the monitor? We started out with all 200 of our monitors at 10 minutes, and now want to change it to every 5 minutes.
Tags in Email
I have been able to send emails, however the variables don't seem to work. i.e. $HOSTNAME, $MONITORTYPE, etc. What else can I try? Thanks.
Can�t modify cpu threshold!
Hi! I what to change my current cpu threshold, but it do not work. I change it under "view thresholds" CPU Utilization Critical Alert If > 99 Warning Alert If > 90 Clear Alert If <= 90 and save it. Then i look to a special windows server and the thresholds are Critical Alert If > 90 Warning Alert If > 65 Clear Alert If <= 65 To this server i whant to change it also like the default values, i click in edit and after change it on update and save, i become an success message. After refreshing (F5) the
On HPUX monitoring, what userrights must be given?
Hi! We want to monitor some HPUX servers and if we do this with user root it works already and fine. But by security default, the user root should be not a "working" user, password should be secret and stored in a safe. :-) So i want to know what rights application manager needs to monitor the HPUX servers with an other user? Thx 4 information, Kind regards, Alexander
Can�t delete monitored windows service!
Hi! I monitor a Windows 2003 Server and i tried 4 a test to monitor a service on this server. Everythings looks good after the test, but now i whant to delete this monitored service. But he do not really execute my doing, i click on the service i whant delete, click on delete, an popup ask me "Do you what to delete selected Service(s)?", i click on ok and it looks good(deleted). But after i refresh the page(F5) the service i deleted is monitored again! Whats going wrong? Thx 4 some hints, kind regards,
java.lang.NoClassDefFoundError: com/ibm/jsse/IBMJSSEProvider
I am trying to add an attribute to the Webservers monitor. The websphere monitor is configured and polling data. When I click "Add Attribute", I get the following error message "java.lang.NoClassDefFoundError: com/ibm/jsse/IBMJSSEProvider". The Websphere application server (version5) is installed on Windows server 2003. johngall
OPEN API
My developers are asking me if applications manager has an open API? Why I love applications manager and have been selling the company on it since I implimented over a year ago, they state it doesn't meet all our needs in the area's of reporting . The hope is that with an open API they will be able to enhance some area's of the application to meet our needs rather then outsource our monitoring to managed datacenter. We are develpoment company of over 200 and have over 150 servers hosting are web
sql reporting
If I could get just one thing in the next relase I would ask that the attributes that are collected in application manager for sql server all have historical reporting. . . While the data being collected is good I only get a limited nunber that can be reported on. We host over 20 sql servers that are prone to performance issue's. The company needs this data to help trend our db over time. We feel limted not being able to trend using appman and have several sql dba's that have been using other tools
reinitailize.bat
when running reinitialize.bat in either all or data mode i recieve the fallowing error on a a fresh clean installation on applications manager 7.0.1 . . I would like to know how to resolve this error? C:\Program Files\AdventNet\ME\AppManager7\bin>reinitialize.bat -USERadmin -PASSW ORDadmin -MODEdata Exception in thread "main" java.lang.ArrayIndexOutOfBoundsException: 3 at com.adventnet.appmanager.server.framework.AMReinitialize.parseCmdPara meters(AMReinitialize.java:150) at com.adventnet.appmanager.server.framework.AMReinitialize.main(AMReini
MySQL server configuration
Hello together. I hope you can understand me because i am german and my english is very bad. i am not sure but I think the Applications Manager Storage data in the MySQL server there they start. I have another MySQL Server in my network an would use these other server for the Applications Manager. Can Anyone help me to configure my Applications Manager to use my MySQL server and don not start his own?? I hope Anyone can understand and help me. Thank you Thomas
application manager start-up errros
after a clean install of application manager 7.0.1 with no monitors added yet i recieve a couple of erros in the logs . . . . The errors are below: I would like to know what these errors effect and if the can be cleared? LOGFILE - STDOUT.TXT java.sql.SQLException: Duplicate key or integrity constraint violation message from server: "Duplicate entry '10000002-7080' for key 1" at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1990) at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1160) at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1271)
Blank page in monitoring
Hello, We are testing Applications manager 7 but we have some problems with the monitoring. With two AIX servers, when we want the monitoring page (url:http://mshspo:9090/showresource.do?resourceid=10000158&method=showResourceForResourceID&viewType=showIconsView) we have nothing (a blank page). Before all was ok. Best regards GALLIET
Bug in Buld Config, updating username and password
There seems to be a bug in the latest version of App Manager. When I update my Windows monitors to select all of them and "Update Username/Password" which a domainname\account, the system parses it incorrectly, removing the slash and making the name invalid. Example changing the username to ECHO\Administrator ends up changing every Windows monitor to authenticate as ECHOAdministrator. I had to manually go and fix every Windows monitor! rgranard
data from appmanager mysql
Hi, is it possible to retrieve the data from the mysql database within Application Manager and output it to a file. I would like to enter in all the monitors with details including sub-monitors and configured alerts into a spreadsheet. Is there any way of outputting all information
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