Connection to the Database is lost.
Hi , We are using App Manager 9 build 9300 and database as MSSQL . We are experiencing very slow response of appmager web site along with very frequent database connection drop error in wrapper.log file "INFO | jvm 1 | 2011/01/12 11:09:28 | ########################################################## INFO | jvm 1 | 2011/01/12 11:09:28 | Connection to the Database is lost. Trying to reconnect to the Database INFO | jvm 1 | 2011/01/12 11:09:28 | Please Wait ... INFO | jvm 1 | 2011/01/12
integration with Solution manager
Hello how I can integrate the solution with the application manager manager, that is, view the alarms that are generated by the application and are replicated as an impact on solution manager best regards
NTP-Monitor
How we can monitor NTP. ???
Use JDK1.6.0_* for Applicationsmanager is needed for better support for jmx-Applications
Actually we have the the problem, that JMX Applications have the need for JDK1.6 to display all the values.
J2EE Web Transaction Monitor
I am having difficulty with the J2EE Web Transaction Monitor. I installed the WebTransactionAgent.jar on my weblogic 9.2 server and added it to the startup script. I successfully added the monitor in AppManager, and the availability is green However, when I click on monitor details is says �No transaction data available� I clicked on edit and changed the Sampling Factor to 1. Then I sent repeated requests to the application. The monitor still reports �No transaction data available� Is there something
Applications Manager Jboss Monitor issue - JNDI not bound
Hi Support Team, I am trying to evaluate Applications Manager to monitor jboss services that I am running. The applications manager installation went fine. But, I am having issues in adding Monitors for my jboss servers in applications manager. This is the error i am getting Unable to connect to Jboss server. Error Message: jndi not bound Diagnose the Problem? Having trouble adding Monitors? Call our Toll-free number +1-888-720-9500 or Mail to appmanager-support@manageengine.com I did search
AppManager Server Migration
Hi, We're migrating the AppManager server to a new server, is there any documentation on how we can ensure that we don't lose all our historical data ? Regards, Jason
Problem using J2EE Web Transaction Monitor with Oracle AS
Hi We are testing the J2EE monitor in an Oracle AS instance (OAS 10.1.3). We have followed the instructions in HelpCard and are able to deploy the WebTransactionAgent.jar, but then we can't start the application we want to monitor. There are no indications in opmn.log or application log of any conflicts or similar problems. When we remove the jar file from opmn.xml, the application starts w/o problems ! We have deployed the OAS monitor (using DMS) as well - using port 7200. For WebTransactionAgent
How to install the Manager Application in Tomcat 5.5 version of Windows machine?
Dear All, Our customer want to monitor Tomcat 5.5 version. Tomcat server is installed in Windows machine. But, there is no Manager Application in default. So we should be install Manager Application. How to install it? Thank you in advance.
AIX CPU usage hourly average
I have an AIX (v5.1) server being monitored and recenty the hourly average % has -2,506,511,387.454 displayed at various times, this causes the graphs to look wrong and hard to troubleshoot server loading issues. example below Date Time Minimum value in % Maximum value in % Hourly Average in % Jul 11,2011 9:00 - 100 -2,506,511,387.454 Any ideas ? regards dub
Ports used to monitoring a windows server
Hi Support team I have many monitors of windows by WMI in the application manager and I want to know, what are the ports that the application used between himself and the monitored server ? Thanks for you help Regards, Jairo
Virtual Host Error using WebSphere App Server Monitor
Hi, I am seeing the following message every 5 minutes (my polling interval) in the WebSphere SystemOut.log when the monitor polls. It's complaining about a virtual host for "/" has not been defined. This should definitely be an option to turn off. If it is, I can't find it. I shouldn't have to deploy a dummy application just so the monitor has something to hit against. My application manager build is 8501 and its running on a Windows Server. I have the perfservlet deployed correctly with the PMI
Oracle DB Monitor
We've got Oracle Corp. managing our DB's and their technicians are asking what are the queries that App Manager runs against the DB. They are concerned with the performance impact that the monitoring introduces, as the DB server has it's memory resources stretched. Thanks, Jason
Exchange 2007 SP2 with Applications Manager 9
Hello, We are having MS Exchange 2007 with SP2 (Version 8.2 build 176.2) running on Windows Server 2003 R2 64bit in our environment. We are using ManageEngine Applications Manager 9 to monitor this server. The issue is I am not able to capture any information about the Exchange server. Everything is showing as NA. I ran the command "wmiadap /f" couple of times on the Exchange server but still no luck. Please advise how I can gather the information of Exchange server. Thanks
AppManager Credentials Management
I would like to ask if there's an easy way to find out which monitor has a bad username/password that's causing my service account to lockout. We have an account lockout policy enabled on the AD and this service account is used for all Windows machine.
Application manager not workin
My Application manager stopped working today. Don't know what to do...
modify polling interval
how to adjust polling interval so that all monitors in the monitor group will be affected?
MDB Pool Counts
AppManager not displying Pool size count for MDB's under EJB details. Any thing missing ? This is for Websphere 6.1
IIS Monitor - Specific URL's
I want to be able to monitor IIS on our front end web servers, however our web apps require a subdomain to be specified to process any incoming requests. When I monitor IIS with AppManager, it does show up fine but gives our software fits because it's requesting non-specific URL's. Is there a way to tell the monitor to ping the server using a specific URL or maybe change the method by which it is checking? I only see the https and polling interval options under edit monitor.
App manager will not install on fedora 11
Hi, hope someone can help, I have downloaded the .bin file and made it executable however when I run it I get this .. Initializing InstallShield Wizard... Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... **************** (etc) and then it takes me to command prompt. Nothing seems to get installed. John
Not interested at the moment maybe in future, Thank you
Your software is releasing a lot of mares in my system, I did contact your representation to fix it but not action had been taken.
MQ Monitoring
I start to test the App Manager to connect to our testing MQ server but fail. It always said “Monitor is down .Couldn't establish connection.” But if telnet the port from AppManager Server to testing MQ server is ok. The pre-requisite of jar is imported and the server said they are ok. The App Manager 9.x is running on a Centos Box while the MQ is on windows. I am not sure it caused the issue or not.
Applications Manager 9 mysql datasbe backup
Hi, we have recently configured Applications Manager 9 and monitoring many servers and applications. we would like to know how to backup it database, it be on the safer side. As we have configured many monitors, it is any tough job to configure all of then again if the applications manager crashes. Any help is really appreciated. Thanks.
How to monitor postgres without providing password
Hi all I have installed Appmanager 9 and build number is 9500. I tried configuring the postgres database under monitoring in app manager but it requires the username and password. The username is postgres but in my database configuration I have not supplied a password. In pg_hba.conf I have 'trust' in the METHOD option for local as well as app manager server's ip. So is there any method to not provide password and start monitoring. If i keep it blank then it still asks to enter something in the password
Jdbc connection pool
I am using ManageEngine 9 monitoring websphere environment. When I try to get report for jdbc connection usage it's giving only for "create count" only. I am looking report for "pool count", how to get the report for this metric ?? I feel pool count metric is critical which we need in the reports.
Error 2 action for Application manager
hi! Can you help me? I config 2 action for critical. http://www.mediafire.com/i/?baam8qsr409udq7 Alarm: --> Execute Program Action. Test OK. Hoang Thanh Duy : --> E-mail Action. Test OK. (other: 1 action for warming, 1 action for clear.) - But, if critical, only 1 action "Alarm" is execute. action send email "Hoang Thanh Duy" not execute. if warming or clear, action is OK ----> Error - if I config 1 action "Hoang Thanh Duy" for critical, action execute is OK. --> can i help you config 2 action
Not able to view all parameters for websphere monitor
Hi, I have enabled a monitor for a websphere server (6.0 ND version). The problem is i am able to view only two parameters 1) availability 2) response time. Please help me to enable the other parameters like session info, cpu utilization etc. early response is appriciated. manjunath h v
Monitoring F5 products from AppManager via SNMP
Hello! I'm having some trouble getting AppManager to fully "see" my F5 LTM 1600 devices via an SNMP monitor. I have installed the custom MIBs and can see them to set up as Custom Attributes, but when I select one, it doesn't get addeded to the list. The exception are the MIBs for F5-BIGIP-COMMON-MIB. When trying to add a custom attribute via an OID, I can add it only if a drop the leading "." on the string. In both cases, I never get any data. In the logs I see: "17 Nov 2010 16:23:53:750
Connection SAP System With SAPjco.
im trying this APP to connect and monitoring my sap System. http://www.manageengine.com/products/applications_manager/help/getting-started/prerequisites.html#sap i follow all the steeps for the connection but the app manager send mee the message: SAP Java Connector not found in the classpath. Refer Prerequisite for SAP ive installed all the ddl an other things. My monitor server: Windows server 2003 R2 x86 HHD: 250GB Intel Xeon E5430 HP ML 350 G5 My SAP System Windows Server 2003 x64 enterprise.
websphere thread pool reports
From the monitor I am able to see thread pool details of every app server, where as in reports when I select thread details it displays only for server where perfservlet app is installed. Even I selected " All" with "last 7 days" still I get report for one server only. Not sure when I am able to see thread details individually for each app server, in the report it's not.
Application Manager 9 can not startup on SuSE
Hi, I am trying to startup Application Manager 9 on SuSE. It always threw the follow error: ./bin/mysqladmin: connect to server at 'localhost' failed error: 'Can't connect to local MySQL server through socket '/home/XXX/ManageEngine/AppManager9/working/mysql/mysql.sock' (2)' Check that mysqld is running and that the socket: '/home/XXX/ManageEngine/AppManager9/working/mysql/mysql.sock' exists! May I know what's the problem and how can I fixed it? Thanks!
Linux server disk utilization - no partitions just Total Disk Space
Hi there, Have a red hat server set up using ssh auth and all checks work fine, but I only get total disk usage, not the partitions on the machine. I have run /bin/df -Pm and the output is the same as other servers which are displaying the correct disk usage partitions. I am using: Product Applications Manager 9 Build Number 9500Any help much appreciated. Screen shot attached. Also not getting cpu stats for this host but I think that might be just that's it slow to respond...
Email formatting problems
We've just done a reinstallation of Applciations Manager in order to switch to MS SQL Server. Most things are working correctly but we're having some issues with formatting of alert emails - on the new server it seems that root cause information is sometimes included in the Reason section of the email, and this seems to stop line breaks displaying correctly. Here's an example: Old server (working ok): This is a auto generated e-mail triggered because of the following entities being monitored :
Database query monitor in a named SQL Server instance
Hello, Could you help me, I don't know how to precise the SQL Server instance name in Database query monitor window? Rgds,
Numeric attribute received from script monitor never shown in graph or numeric attribute details table
Hello all, I've decided to implement reading custom performance counter by using the script monitor and reading the result from an output file. Now I encounter a new problem, I would like to present the value in a graph, hence I need to enable the report. If I use a string attribute I see the calculated value from the script in the string attribute details table but I don't see the value reflected in a graph. When I use a numeric attribute an empty graph is created but the calculated value from
Purge database (MSSQL)
Is there a way to delete old data from the database if it's using MS SQL Server? I tried using the reinitialize.bat script, however this seems to be looking for a MySQL database. I'm using SQL 2008 Express Edition, and my Applications Manager database has reached 4 GB which is the limit on this version of SQL - hence I need to purge the old data. I'm not bothered about keeping any of the existing data, I'd really like to start from scratch if possible?
Trend Analysis Report Problem
I need to produce trend analysis reports showing the last year for a number of servers. When I produce individual reports for the CPU, memory, disk, they work fine but when I select summary report to regroup all the graphs in the same report, I get only the last couple of months of data, no matter what time period I choose? Is this normal for the summary report or is the some option to verify to fix this problem? Please find enclosed an example of a summary report produced
After rebooting server, AppMonitor will not work.
Starting Application Monitor on the Server I receive a popup that says. null::null null Looking in the logs: End of the StartUpLogs_out0.txt Tue May 24 11:45:30 EDT 2011 : Checking for the license Console5.txt Under the Subscription License, the Licensed Software is licensed only for the intended duration. If the Licensee does not renew the Subscription beyond the duration, Licensee agrees to stop using the software, and remove the software from Licensee's systems. Press Enter
Calculation of availability with scheduled downtime
Hi I have a business appl. with an opening time of 07:00 - 22:00 (mon-fri). I have therefore defined scheduled downtimes for all other intervals during a normal week. I therefore expected the availability to be meaured as uptime / (uptime + downtime) - and leaving the scheduled downtime totally out of the equation. But it is calculated as uptime / (uptime + downtime + scheduled downtime). I can define scheduled downtime as uptime, which will use the equation (uptime + scheduled downtime) /
Connection problems with monitor of MySQL
Hi support team I have a monitor of MySQL for a specific client in application manager and it was ok until last week. Last week the networking group changed a firewall for this client and the monitor began to show downtime every 5 minutes. I checked the conecction by ping and port 3306 and it is ok. There is latency between the server that has application manager and the server that has the MySQL database. The connection time with the database is more than before. I think that is a network problem
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