ADSelfService Plus 5513 released with additional features and enhancements
We have released a new version of ADSelfservice Plus-5513.This release the following features and enhancements. Features: Custom SAML applications: Any application that supports SAML 2.0 protocol for authentication can now be integrated for SSO. Custom VPN providers: Updating of cached credentials through any VPN providers that allow command line arguments to establish VPN connections is now supported Enhancements: SAML SSO support for Shufflrr and ADP. Option to exclude TFA for service provider(SP)
ADSelfService Plus 5512 released with an enhancement
The new version of ADSelfservice Plus (5512) comes with the below enhancement. Enhancement: License for unlimited users: Now you can purchases a license for ADSelfService Plus that supports an unlimited number of domain users. Download the new version now. Regards, ADSelfService Plus Team Toll Free: +1-888-720-9500 Direct: +1-408-916-9890 Email: support@adselfserviceplus.com An integrated Active Directory self-service password management and single sign-on solution.
[Webinar] Easing password related issues for organizations
Are you always stuck with resetting end users' passwords, unlocking their accounts and wondering how to empower them to perform these functions by themselves? Just attend our "Easing password related issues for organizations" webinar hosted by Active Directory MVP, Derek Melber, and learn how you can cut down the password-related help desk tickets. Register Now Title: Easing password related issues for organizations Presenter: Derek Melber, Active Directory MVP Date: February 21st, 02 PM EST
ADSelfService Plus App Not Working on Android 8.0
Been using the ADSelfService Plus app on my Note 8 for a while now. It was working just fine when my phone was running Android 7.0. Today I received official update for Android 8.0. But now when I open the app it only loads a blank screen on it's start up and crashes after few secs. Any solution?? Update: I've uninstalled the app > restarted my phone > reinstalled latest version and it's working just fine again :) Garry Joshi Showbox Android Mobdro Android Tutuapp Android
[Tips and Tricks] – How to force users to choose their manager from specific OUs or groups during self-update?
When users are using the self-directory update feature in ADSelfService Plus to update their manager information, they can make use of a search option which will show users from all OUs and groups in the domain. With too many results being displayed, there is a good chance that the user picks the wrong user as the manager, which could then lead to requests and confidential items being sent to the wrong person. ADSelfService Plus provides an option with which you can specify the OUs and groups from
Port redirection - ADSelfservice - how to do that?
Hello I need to change port 9251 to 443 and additionally get port redirection from http 80 to https 443. My users want to type adselfservice.company.local in browser to get to ADSelfService portal. Help me please Regards Slawek
Installing Wildcard SSL Cert
Hi - I tried to install our Wildcard SSL cert (pfx) but every time I try, the webpage doesn't load - I followed the instructions on your website (https://www.manageengine.com/products/self-service-password/kb/installing-pfx-certificates-for-ssl.html) but still no luck - I have installed this successfully on our SDP and Desktop Central with no problems. Can you assist? Thanks
Cannot access adselfserviceplus remotely
Evaluating ADSelfServicePlus for a client. We have it successfully configured and accessible. It works from our server but cannot get it to respond via the web from local LAN clients or via the Public FQDN. We have verified that port 8888 is open and reachable from the internet. How can we fix this for testing and evaluation?
India, are you ready? ManageEngine's Active Directory and IT Security seminar is headed your way!
Hello, We are delighted to announce that the first leg of ManageEngine's Active Directory & IT Security seminar series is all set to kick off in Chennai on Feb 21 & Bengaluru on Feb 22. Product experts from our ADSolutions team will present the best practices to secure your IT environment. This is the need of the hour as it will ensure that your environment does not fall prey to any of the rapidly rising, weirdly named and any unknown security threat lurking around the corner. They will also share
ADSelfService Plus 5511 released with issue fixes
We have released a new build of ADSelfService Plus-5511. This release fixes some issues in the product. Issues Fixed: Issue in importing CSV files that contain more than 15,000 users. Vulnerability issues have been fixed SMPP protocol for SMS server configuration now supports empty System ID too. Issue in configuring SAML SSO for Canvas LMS by Instructure app. Issue in generating CSR for wildcard certificates. Issue in password sync agent while synchronizing password between two Active Directory
[Free Webinar] Enterprise single sign-on for 100+ cloud apps
How easy would it be if users could utilize their Active Directory credentials for single sign-on authentication to cloud based applications? Today's enterprises—small, medium, or large— are forced to use a handful of cloud-based applications to meet all their business needs. Employees have to access these applications on a daily basis. The constant search for login URLs, remembering multiple usernames and passwords for different applications can be quite exhausting. This could reflect negatively
Change DB to MS SQL but error
while I am trying to change DB from pgsql to MS SQL we are facing an error which is "please copy bcp.exe & bcp.rll From your SQL Server to AD Self Service plus installation folder \bin." please tell me how to change DB without an error
Installing SSL Cert
I downloaded and install ADSS today on a Windows 2012 Server. In the ADSS admin portal, I created an SSL CSR and submitted to Comodo for a certificate. I received the validated cert, stopped the ME ADSS service, then used keytool from the install folder to import the CA bundle and cert files keytool -import -trustcacerts -alias root -file AddTrustExternalCARoot.crt -keystore selfservice.keystore keytool -import -trustcacerts -alias addtrust -file UTNAddTrustServerCA.crt -keystore selfservice.keystore
[Tips and Tricks] – How to synchronize passwords between two Active Directory domains?
One of the most common issues in dealing with multiple Active Directory domains is handling different sets of passwords. Be it for domain migrations or maintaining separate domains for desktop login and Exchange mail box access, users have to handle different passwords for each domain. This would complicate user password management and result in an increase in the number of password-related tickets, eventually affecting overall productivity. This article will show how you can synchronize passwords
ADSelfService Plus Free Online Training Series - Register Now
ADSelfService Plus free online workshop series January 23 - January 31 2 PM GMT | 2 PM PST Every Tuesday, Wednesday & Thursday Register now ManageEngine's most sought-after workshop series on ADSelfService Plus is back due to popular demand! This series, comprising of 5 workshops, will get up close and personal with various features
SMTP SMS gateway wildcard
Hello, I am trying to send SMS verification codes via SMTP. I've got it to work in testing just fine by putting %mobNo%@txt.att.net in the "To" field, but I'm wondering how I can change that "@txt.att.net" to a variable or wildcard so if the user has a Verizon phone or Tmobile phone, it will also be sent to them? This could probably go in the feature request forum. Seems like you could have an "SMS Provider" field in the user's inforamation, and then have the big cell carrier's default SMTP to SMS
BUG found - Bad domain Password attempts in the Self Service portal are doubled in Active Directory
Hello, We are evaluating the AD Self Service Portal as a password reset solution. We pay extra attention to security, thus we have our domain users locked out after 5 bad password attemtps in the domain (domain policy). We want to block users in the AD Self service portal after 3 attempts to avoid locking the user in the domain as well. So far so good. The issue comes when the user get locked indeed in the self service portal but also gets locked out in active directory. i noticed that the application
password changes fail at final step with access denied.
at the very last step in the password change process. i get a access denied error. the service is running as a AD admin, and the same account is configured under domain settings. the strange things is i get this message in the domain settings window. "The user/system has no admin privilege" i cant seem to find where user/system is configured.
Verification code length
Hello, new to the product and still demoing. Is there a way to configure the length of the verification code? Meaning, number of digits. Thanks, Phil Duncan
Amsterdam, are you ready? ManageEngine's GDPR & IT Security Seminar is headed your way.
Hi, Come May 25, the GDPR will be in force and your organization must walk the talk on cybersecurity. Are you up for the challenge? ManageEngine invites you to be a part of its new initiative, the GDPR & IT Security Seminar in Amsterdam. Attend this seminar to hear what Derek Melber, Active Directory MVP, has to say about fortifying your IT infrastructure and being GDPR-ready. Date: Feb 13, 2018 Venue: Hotel Novotel, Amsterdam Reserve Your Spot This seminar will be
Pop up in mobile
Hi When I config the mobile app a pop up with a message "Your administrator would like to send you push notifications. Tap Yes to enable" Can this pop up be disabled ? Thanks
[Tips and Tricks] – How to customize the ADSelfService Plus mobile app?
With the ADSelfService Plus mobile app, end users no longer have to be tied to the desk to manage their Active Directory domain password. They can reset their password, unlock their account, and change their password from anywhere and at anytime without help desk intervention. ADSelfService Plus also provides powerful customization features that help you to: Customize the entire home screen of the app including the button texts, the order in which they appear, and the logo. Control which self-service
ManageEngine's GDPR & IT Security Seminar in London - Register Now
Hi, How strong is your cybersecurity strategy? Implementing better cybersecurity tactics and meeting the GDPR mandates can help improve overall security and restrict access to personal data. ManageEngine ADSolutions team invites you to attend the free seminar on "GDPR & Cyber Security" in London. Derek Melber, Active Directory MVP, will unravel the mystery surrounding the GDPR and help you lay out your organization's security roadmap in tune with the new mandate. There will also be sessions that focus
ADSelfService Plus now supports enforcement of two-factor authentication for SP initiated login
We have released a new build of ADSelfService Plus. Highlights of this release includes enhanced SSO capabilities. Enhancements: SSO support for three new apps: Cybozu Office, Garoon, and Mailwise. Two-factor authentication with SAML can now be enforced for SP initiated login as well. Issues fixed: Issue on the user login page while accessing ADSelfService Plus from favorites bar in IE11. How to update? Update using service pack. New to ADSelfService Plus? Download the fully functional 30-day free
ADSelfService Plus Fixes and Enhancements [2018]
Release Notes for build 5702 (Dec 10, 2018) Fixes: Issue of product crashing when the configured GINA Frame Text exceeded the character limit during translation. Issue which permitted users to close the password reset/account unlock window of the Windows logon agent is fixed. XSS vulnerability in the employee search, and the self-update layout. Issue in translating certain fields in the self-update layout of the end-user portal, from English to the selected language. Issue which failed to display
Force Login script schedule
is there any way to force the login script schedule. i am in my testing phase and looks like the schedule will not fire off until 24 hours have passed. is there any way to force this so i can continue to test the software?
Restriction admin interface block us
Hello, Yesterday I put admin interface restriction to my subnet and management subnet on ADSelfServicePlus. But today I'm not allowed to get admin local authentication... How can I get it? Kind regards
[Tips and Tricks] - How to integrate ADSelfService Plus with your SIEM system in real time?
ADSelfService Plus can be integrated with syslog servers and SIEM (security information and event management) solutions that support syslog format such as Splunk and EventLog Analyzer, so that you can forward audit logs in real time and gain valuable insights on your users’ activities. This article will guide you to integrate ADSelfService Plus with SIEM solutions. Integrating ADSelfService Plus with Splunk Steps involved: The first step of the integration process is to generate an HTTP event collector
Remove AD Selfservice license
Remove AD Selfservice license
ADSelfService Plus 5509 supports bulk user disenrollment
We have released a new build of ADSelfService Plus–5509. The highlight of this release is the bulk disenrollment feature using which you can disenroll multiple users with just a single click. Enhancement: Bulk disenroll users: Select multiple users from the Enrolled Users report or import users from a CSV file to disenroll them in bulk. Issues fixed: Oracle EBS password sync driver has been updated to the latest version. Issue in using Google Authenticator while performing password self-service
Unable to save SMTP Authentication Password in build 5508
Hello, I just installed the product for the first time and I'm going through the initial configuration. I'm attempting to setup the Mail Settings but it appears that the page isn't saving the SMTP password. I enter it in and save it but when I send a test email, I get the following error. 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [DM5PR1301CA0011.namprd13.prod.outlook.com] When I look at advanced settings, the password field is blank even after attempting
[Tips and Tricks] - How to send notifications to secondary email address of users?
ADSelfService Plus notifies end users via email about an impending password or account expiration, successful password self-service actions, and more. By default, this notification is sent to the user's primary email address that is tied to Active Directory. To reduce the chance of users missing these notifications if they are not able to access their accounts (because of locked out accounts or forgotten passwords), ADSelfService Plus allows you to send these notifications to users' alternate email
[Tips and Tricks] - How to enable biometric, QR code, push notification, and TOTP based verification for self-service password reset?
ADSelfService Plus supports multi-factor authentication (MFA) to verify and secure the identity and access of users. The latest in the league is the mobile app authenticator that can verify identities of users who wish to perform self-service password reset. Deploying a custom blend of these authentication methods prove effective in keeping attackers at bay. And with administrators holding the power to determine how end users can authenticate themselves, there is uniformity across the organization’s
ADSelfService Plus 5508 was released with bug fixes
Hello Everyone! We have released a new build of ADSelfService Plus–5508 that fixes the following issues. Issues fixed: Issue in cached credentials update when using Windows native VPN client. When password reset secure link is opened in a mobile web browser, it redirects the user to the login page of ADSelfService Plus instead of the password reset page. This issue appeared when ADSelfService Plus is integrated with AD360 and has now been fixed. Oracle Database for importing enrollment data can now
ADSelfService Plus behind NetScaler
Has anyone had any success putting ADSelfService Plus behind a Citrix NetScaler authentication server? I am trying to get the NetScaler to do the authentication of the user, then SSO to the ADSelfService Plus but it doesn't seem to work. No matter what I try, even though the NetScaler authenticates the user, the ADSelfService Plus server still prompts for credentials meaning you need to login twice, obviously not acceptable for users to do this. Regards Dan
Manual install of ADSelfService Plus Client
Hi, if i wish to install the ADSelfService Plus Client maunally without going thru the GPO, how to go about doing it? thks
Manual installation of ADSelfService Plus Client
Hi, if i wish to manually install the ADSelfService Plus Client (GINA) without doing thru GPO, how to go about doing it. thks
ADSelfService Plus works on VDI
Hi, would like to check whether ADSelfService Plus featues (GINA) works on VDI client PC? thks
Auto Disenroll
We have several users that have enrolled, but when they go to unlock their account or change their password, they get a User Must Enroll message. We have verified cases of this from our helpdesk. Has anyone run into this? Is it possible that it's a license issue where we've exceeded out license? Is it possible that the system is disenrolling users on it's own? Is it possible to get a disenrolled users report?
Integrate ADSelfService Plus with IIS?
Is there a way to integrate ADSelfService Plus with IIS? Typically we use host headers on all our external sites and I can't find a way to do that natively within ADSSP. If it is not possible, how can I change the IP address that ADSelfService Plus uses? I found an old post from 2009 with instructions but they were for an older build and were fairly confusing. Any ideas?
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