Create User: Customising available fields/interface for Helpdesk Users
Hi All, Is there any way to reduce the number of fields in the Create User interface for HelpDesk users? We only use a small subset and I would prefer the HelpDesk users only see what fields they need to use when creating a user, it would simplify their day to day work significantly and reduce errors. The defualt view of all fields is powerful but too much for help desk users to work with, Thanks, Warwick
How to delete inactive computers using ADManager Plus
Hi, I am currently in the trial offer for ADManager Plus, and I am trying to mass delete inactive computers in Active directory. I used the ADManager Plus report generator to generate a list of computers that's been inactive for than 120 days. The list is in the following format: Computer Name Bob computer Ann computer I exported the .csv file and when I tried to import the file for deleting, it gives me the following error: "The following attribute(s) Bob Computer in the header is/are not authorized
Restricting user access
My company is interested in purchasing a license for ADManager Plus. However, we need to know if it will be possible to restrict user access to certain parts of the application. For example, we'd like for a given user to be able to set up and disable email forwarding, unblock users, and not much else. The intention for this is to prevent confusion and simplify the procedure. Is this possible? What license would that require? Thanks! Sunil
Accounts and Wifi
Accounts we create don't work on on wireless network (3com wx2200). The problem only arises with wifi, users can logon to domain pcs, connect to shares and printers without any problems. Only when they try to connect to wifi (using their AD account) do we see a problem. A workaround is to delete the account and recreate it manualy using Wndows Active directory. Not feasble for hundreds of accounts. Has anyone else had this issue, and if so would be helpful to hear what fixed it. Thanks Paul
Getting an error when logging in..
When an AD user attempts to log in, I get the following error. Link to screenshot below: http://imgur.com/2TI3P
The multilingual version is planned for it soon?
Thank you
New audit report
ADManager Plus Help Desk Technicians Audit Report. Where is this report located? I am unable to find it on the demo site. Thanks.
Changing the theme and adding a company logo.
I see there are three themes available in ADManager Plus. Is it possible for us to brand the interface with our company logo, and change the colors to company colors? If so, how can I do that? We have AD Manager Plus Pro by the way. Thanks Steve
Report listing User/Group share permissions
We are interested in a report that would display User/Group permissions on a Server share and its folders tree. We could not find it in the current reports. Harihar Krishnan
Unsuccesful Login Notification
It would be better for proactive measures that for a number of unsuccessful logins which can be defined within the application, a technician get's notified through email or SMS.
Contact Management
Hi It would be good if I could manage/create (and delegate) contacts without the need for CSV files. This would be great for Assistants to manage contact lists. Also their is no ability (that I can find) to add Contacts to a Distribution Group - it only appears to be users available ot add to a group. - This to would be a very good feature to have. Thanks Keith
Inactive Users
Can I use ADManager Plus to generate a report to list users in the domain that have not logged on for say 60 days ?
General Attributes vs Custom Attributes
Our Intranet has a page where users can update their own details using AD Self Service. I want to add the field ASSISTANT to the page. This is fine except that, as I cannot add this as a general attribute, it must be added as a custom attribute. This means I cannot get it to do a lookup for a valid entry for this field. (I need it to function somewhat like the MANAGER field) Can someone advise how I can get a custom attribute to do a lookup, or how I can add ASSISTANT as a general attribute?
How to generate report for "real last logon" for a time period (from 1/2011-8/2011)?
Hello, there. I am trying to generate a report for real last logon for a specific timeline. There is not an option to specify a time line. I need to have the following attributes in the report. 1. Display Name 2. SAM account name 3. User Logon Count Please advise. Thanks.
LDAP otherPager never updates correct field in AD
We have a custom form for users to update their details on our Intranet. The General Attribute is Extension, which is linked to the custom attribute which calls otherPager as the LDAP name. When this is updated, it updates the Pager attribute rather than the otherPager attribute. Any ideas why this would occur?
How to filter real last login report to a specific timeline?
Hello, support. I need to run a real last login report to show the login count for a specific time range. The default real last login report does not seem to have to option to specify a time range ( ie. 1/2011-7/2011) Is there a way to make that option available? Thanks.
Report generation and sub-OUs
Hello, when I generate report to just find all the accounts in an OU, but without ticking any of the sub-OUs, it still includes all the accounts in the sub-OUs. The process is Ad Reports --> User Reports --> All users then I choose the specific OUs to report from. Can anyone tell me where I'm going wrong? Thanks for any help.
Missing Group
I was on a DC and used the AD Users created a Group named XenShare and added users. Now I am trying to modify that group from ADManager and it cannot be found. I feel like a dolt; what am I missing? (Besides a brain. LOL) Jimme
Moving Home Drives with AD manager plus
Hi, i have been using AD manager plus recently to move users home drives to our new storage solution. If i move just one or two at a time all works very well. If however i import 100 plus users and move their home drives when i come i the next day AD manager plus web page shows as page can not be displayed. I refresh the page and get an unhandled exception error, when i then look at which drives have been moved i can see that bnot all drives have moved. As the page is no longer showing i am not able
Importing Computers via CSV
Can you please send me a sample CSV to import Computers into the domain. I need the correct LDAP entries for the computer accounts I have 500 workstations that I wish to import via CSV but am not getting anywhere Please assist
Can you create custom security role to allow edit just one specific AD group
I want to create a custom security role to allow a user to modify the memebers of just one specific AD group. Is this possible? I could not figure it out on my own. We are on ADManager plus version 5031
Disable self service portal
Is there a way to disable the self service portal?
Windows server 2008 64 bit
has anyone had any problems with ADmanager Plus on win 2008 64 bit. I shut it down on our old 2003 server and reloaded it on our new server but it won't open.
Update list of Exchange 2007 Stores
I'm trying to make bulk changes to the users, making them MailBox enabled, but it does not see the correct Mailbox stores. The stores that it lists used to be there, but they have now changed. For example, there used to be a store that was A-F, but we made 3 other stores, A-B, C, D-F, and split the mailboxes up among the new stores and then deleted the A-F store. However, AD Mgr Plus still lists the A-F store, not the new stores.
Change in ADManager Plus Technical Support direct phone number
Dear All, Thanks a lot for your long term attention and support. We have changed our ADManager Plus Technical Support direct phone number. However, the Toll free remains the same. ADManager Plus: +1 408 916 9393 Toll Free (USA): +1-888-720-9500 Toll Free (Australia): +1-800-631-268 Toll Free (India): 1-800-425-5558 Please do not hesitate to contact us for any technical assistance and also tell us about any new feature you would like to see in our product. Thanks for your support again.
creating an exchange 2010 mailbox, with EmailAddressPolicy enabled
When creating an user with ADManager the Email-Address-Policy shall be used. It is used, but not correctly. Our adresses should look like: "%givenName%.%sn%@domain.com", but using the Bulk-User Creation the addresses on our exchange are assigned without the dot "%givenName%%sn%@domain.com". At the moment we have to turn the "EmailAddressPolicyEnabled" flag for every new user off an on again to get the right mailaddresses. Using the single-User creation everything works fine. Any suggestions? I'm
Passwords - Bad Policy
I recently attempted to change my password from the simple dictionary password originally given to me, to a real secure password. Only to be told 13 characters max?!? Really? 13 MAX?! This leads me to conclude that the password standards are lax and one or more of the following are likely true: the passwords are being stored in the clear the passwords are not being hashed correctly (salted) It cannot be that you are concerned with storage, or computational overhead. I would argue that if my password
More info on Bulk-Creation-Report
When using the Bulk-Creation option. The end report shows just 4 columns: Username, Logon Name, Password and Status. Is there a way to get more information onto this? for example mailaddress and/or expiring date.
How do you change the enrollment tab to read to enrolment?
Hello Support, How do you change the enrollment tab to read to enrolment in the ApplicationResources_en_US.properties file? Regards Nick
Updating ADManager+ from 4.4.0 to 5
We currently have ADManager+ version 4.4.0 installed and we need to update it to 5 so that we can utilize it with our new Exchange 2010 servers. Please let me know the best and easiest way to perform this update. Thanks,
Get a list of deleted users?
hello, im a newbie using this AD Manager Plus. my questions is I have a list of 400+ terminated users and I want to put this list against AD Mgr. Plus. How would I go about this via CSV import?
New User Shares
Is there a possible way to create a sub folder underneath the user share within template "Create New Share" i.e \\server\%username%\Scans etc? I ask because we have to create 3 other sub folders underneath the users home directory, scans, pdfs etc. It would be an awesome feature to be able to create sub-folders within the users home directory upon creation with the template.
ADManager Plus question
I am currently evaluating the ADManager plus program and am a new user. I am having an issue with the program stopping and reverting back to the login screen (logged out during process) while moving user home folders. I am running the program as a service on a newly built Windows 7 machine with 16 gb ram. I am trying to move user folders for 1000+ users. The program stops during different points of the process. Whether I am doing 1000+ or 25, it will still crash before completing. I have called
Running ADManager Plus 5040. Won't recognize ldap header msRTCSIP-OptionFlags
I have a CSV file that I use to import in changes to AD. Works great. Now I am trying to update the following fields for OCS 2007 R2 integration: msRTCSIP-Line (works great) msRTCSIP-LineServer (works great) msRTCSIP-OptionFlags (when I add this to my CSV file, the CSV file will not load in ADManager Plus). I receive " Unknown Error occured. Please check the LDAP Attribute Names & their values in the CSV file. Click here to view the Sample CSV file." I am doing this only for people that already
Multiple group seletion for member report
Allow group member reports to use more than one group so I can export members of several courses in one go. Peter Green
unchecking "User must change password at next logon&quo
How can I keep this from being checked when I use the csv import to create users? I'm thinking I need to send something in the userAccountControl field but I don't know what. Thanks
Link Message Tracking Center in Exchange Reports
Exchange Message Tracking Center Ebrahim Ahmadi
Unlock User
Hello, Does anyone have any idea how to restrict the AD account searching into specific OU? I tried to grant Account Unlock Right to one user, and he is only allowed to search users under one specific OU. When I granted the Unlock right to this user, I found that he could use search function to see all AD accounts!!! Please help. Many Thanks, Wesley
display chinese character error
Hi,surpport I test the ADmanager Plus in my domain (Use Win 2003 Server, simplified chinese edition), but when i try to report all domain users in "AD Report", it can NOT dispaly chinese character in "Diaplay Name" column properly. I try to change the browser's ecoding method and it seems do anything. Please see the detail drawing (s1.jpg). How to correct this error? Thanks! harry 2008.5.13
Which product do I need for this...
I need a user to be able to login as and edit the following fields of any account (aka all staff) in a particular OU (aka Staff). Fields are: Title, Department & Company on the Organization tab. I have downloaded the trial for Self Service Plus and it seems that a user can edit their own details from the General & Address tabs only. Any clues?
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