Notification Profile not working (Please Help)
Hi All, I am new to OPmanager and I have a task at hand. OpManager notification used to work fine until recently. OpManager stopped sending alert e-mails. I double checked the smtp server setting and they are configured correctly. I was able to send test emails successfully. I also tried a telnet test from the OpManager server to the SMTP server, and this also works fine. Can anyone please advise with this? Thanks
Reporting on Event log events
Hello, I'm a newbie to OpManager7, I think I'm missing something basic. I've got a nubmer of Windows Servers for which I've configured Event Log rules and would like to get cumulative report for all those servers (think logon events on domain controllers for example), but when I go to Custom Report I only get the option of selecting a single machine. Grateful for any pointers, the helpfile doesn't seem to be of much help in this instance, or maybe I'm just not seeing wood for the trees. Thanks, R.
Build 7101. The whole bunch of bugs....
I am currently in a process of evaluating and purchasing different network monitoring and management tools for the medium sized network (3 different locations, around 30 local networks, 500+ hosts, around 20 servers, several L2 and L2/L3 Cisco switches, VPN concentrators, PIX/ASA firewalls, Cisco routers of different series). Recently we deployed evaluation versions of Firewall Analyzer and OpManager in our network to understand how suitable these tools for monitoring of our network. We were mostly
Report: Time Purchased in Contract LESS Time Spent.
Report: Time Purchased in Contract LESS Time Spent.
Re-order business views
Hi, Can you re-order business views? thanks a lot, alec
Device Already Present
i am running opmanager 7010 and am trying to add a number of devices, but i get an error that the device is already present. when i search for the device, nothing is found. i followed the steps in solution 1808, but received an error that it was unable to create db connection. the opmanager db is running on another sql server and is sql 2005 sp2. please advise how to resolve this issue. thanks. Bryan
Service account for OpManager services?
Right now my OpManager services are running as Local System. Is there any way to change this to run as a domain service account? For example, I'd like to make a domain account called SvcOpManager, then set the Manageengine OpManager services to run as that account. Is it as simple as that, or are there any hooks within the application that will have issues with that?
Error
I have opmanager 7.0 up and running with a Premium License in evaluation and we had bought a license but when I try to register I get the following error: License Failed: ERROR CODE : 500 What I do? My Company is in Brazil the name is "Operador Nacional do Sistema El�trico" and I have Licence to monitor 250 devices, I need a solution because We have several machines whith critical service that need to be monitoring. At, Jean Carlos Borges Brito.
"Urgent" Unable to start OPmanager
The SQL server was rebooted yesterday without OPmanager server being shutdown, and since then OPmanager has no been able to start. I tried starting the service manually, but that didn't work either. Any help will be appreciated.
Availability, distribution and Top N displays blank
For some reason the displays on the web client for the Availability, distribution and Top N are blank with a little X in the upper left corner. recently updated to 7.1.sp3, have tried a sp un/reinstall and reboot and restarting services etc... to no avail any idea?
Missed polls
Assuming there's no way to do this and I just haven't found it yet, would it be possible to get the missed device poll alert settings changed from a dropdown allowing you to choose from 1, 3, and 5 missed polls to either a dropdown with more options or a text box where you can input an integer value to alert on?
Sending notification via sms only once time
Can i manage OPmanager so it's only send through sms notification once time when there is alarm occured (not every five-minutes)and once time sending when the alarm is cleared. and if yes how to configure it thx, Eka Pratania
Service monitors not sending e-mail alarms
Hi, I'm using Opmanager MSP v6005, great prodcut, there's only one problem. The opmanager doesn't send e-mail alerts if a "Service monitor" is down. It only send mails if it is a "Windows Service Monitor" but that's not what i want. The notification profile for the devices are correctly configured (see attachment). How can I find out what the problem is? Any help is welcome. Kind regards, Dian
ESX Virtual Machines
Hi All, I wanted to monitor a windows service of a Vmware Virtual Machine. I have completed this task for quick a few physical windows machines which all work fine. However, I don't seem to get any SNMP information from the system nor can it access the windows services on the virtualised server. I doesn't detect the OS or anything. I have install SNMP on the virtualised windows system. I'm not sure how this is supposed to work with opmanager. Can opmanager monitor the individual virtualised machines,
Remove software
I have a trial version and I want to remove the program. When I try to remove it it come up with a message to remove a previous version. The version i am trying to remove is Oputils 5... Thanks..... Arthur Davis
Counter showing accumulated value
There are some performance monitors in a router in my network that shows a constant value (say 393219.0 for example). After reading documentation and looking at opmanager database, I found that these are counters never cleared, and the nms should show the incremented value between consecutive polls. How can I tell opmanager to show incremental rather than accumulated values? The monitors are the standard "Big Buffer Hits", "Big Buffer Misses", "Buffer Create Failures", "Buffer Failures", etc. Thanks
mysql slow, not getting fully backed up.
my mysql folder is about 5GB.. maybe too big, too much data.. but I know lots of people use mysql heavier. seems to take 12+ hours to back up, maybe not even successfully. have run repairdb. not sure what else to do but migrate to MSSQL. we have production MSSQl over 600GB and only takes 1:30 - 2:30 to back up. any suggestions anyone?
MSSQL monitoring
I am a user test and I've downloaded trial version. Is available the MSSQL monitoring addons in this version? If yes where is? If no, how activate it? best regards G.I. :)
Grouping of network monitored devices
Can i create a group for devices i want to monitor. e.g. we have wireless APs per building and I would like to group each building so I can see at a glance if there is an issue. Or should I use another method within the program to monitor a group of devices? thanks
Help me please! All conections said N/A!!
Can someone help me??? when I clic on any device i have snmp response but the panel at the botton of the screen where the interfaces are allway said N/A! What can i do????? have someone this same problem???? I my next post i will post an image....
Problem with Even Log Rules
Hi, We have some problem when we add a new event log rule. For example Event Id 8. We have made a rule like this: Rule name: 8 Clear Sys Even it: 8 Event type error, warning, information (is it wrong to check all this?) If incoming event matched criteria, alert with severity clear (or should we use Or, ignore event?) We have added this rule to all of our servers, but the OpM still alert us when this event occurs.
Internal Server Error
We are evaluating OpManager along with other applications and all the others are running fine but when we try to use the OpManager and open the web client we get the error below: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator. More information about this error may be available in the server error log. Apache/2.0.47 (Win32) mod_jk/1.2.5 Server at localhost Port 9090
Device Templates "Linux" not reachable
Hi, I can't access to Device Templates / Linux When I click "Linux", the page displayed is the home page of the link Device templates (where there are 3COM ....) Can someone help me please?
cisco
OpManager send smtp with test Message: Port 10001 is down Device: TEST_SWITCH Category: Switch Error Condition: Trouble Generated at: May 21,2008 10:46:40 AM How i can change Port 10001 on fastethernet 0/1 or description of this port?
Not hear Web Alarm under FireFox
Hi, I'm not hear Web Alarm under FireFox/ When i try to click on "Test Action" button in Notification Profiles -> Web Alarm -> Configure Profile Details i see new message window with ============================== Web Alarm could not be played. LiveAudio plugin is not available in this browser ============================== What can I resolve it ?
Unable to Scan IP ranges
I am trying to seach a range of IP address's for my network. Whenever I put in the starting number of 172.16.0.1 or above it sets the ending range to the same in the third octet, ie 172.16.0.xxx and won't let me increase it, no matter what subnet I use, I want to use 255.255.0.0 and I need to search the full range of the 172.16.xxx.xxx address range. Any direction on how to get this to scan the full range of my network instead of a single segment would be appreciated.
Home Page Refresh
I was wondering if it would be possible to have the home page automatically refresh itself? of it it does, is there a way to config how quickly it does? Or to have a page that just displays network stats. for example, we want to have a screen in our NOC that displays the status of the network / servers. it would be great if we had a self refreshing page that we could place on the screen.
Exchange Service Monitor using "public" community
It seems that OpManager is using the community string "public" for the Exchange Service Monitor, regardless of what the setting of "passwords" is on the device. I had a custom community string set and OpManager was constantly listing the Exchange Service as being down. When I changed the community string to "public" it now works.
opmanager ip address binding
How can I restrict opmanager from listening on all ip addresses on a machine with a couple of IP's?
OpManager 7 Service Pack 1 Released
Hi All, We are happy to announce the release of Service Pack 1 (Build No.7100) over OpManager 7. This service pack can be applied over build number 7010 or higher and it is a consolidation of all the hotfixes released over OpManager 7 so far. Following are the new features that have made an entry into this release: * Monitoring VMware ESX Server as an add-on * Discover devices by importing from a CSV file. * Process monitoring on Windows Servers and Desktops. * Web-alarm enabling users to be notified
The counter for CPU Utilization shows only one processor...
The counter for CPU Utilization shows value from one processor only. The machine has 4 processors. Anyone has an idea why?
cpu description
how to get cpuid like "Intel(R) Pentium(R) D CPU 2.80GHz" and no od cpus ??
Some views disappear without any reasons
Hi, I created business views. But some of them was unreachable after some days. I have the message " No Infra Structure View found with this name". I created the view again and I had the same problem. I tried to launch Repair.bat but without results. Can you help me? How can I delete the link for the unreachable views?
Desktops Gone
We have a problem with our opManager in that i have a machine that is giving a error when it is disconnected, but it doesnt appear in any of the views. and i cant get it to by searching for it. Also i have noticed that we use to have about 150 desktops in opManager, and all of a sudden there only appears to be about 10 or so. Where did the others go? no one has deleted them.
How to disable Switch Port Alarms
Hi, I have some switches in OpManager. I want to monitor these switches about traffic and erros. However, whenever a user disconnects his Notebook from the network, the port shows offline in OpManager and this creates an alarm. Is it possible to monitor switch ports without creating alarms when a port is down? In the overview of my switch I want to see the status of the ports, if it is up or down. I just don't want to have alarms when a port is down. regards Juergen
Moving Category Views - Now appears in both?
We had a host which had been originally setup in the routers Category however it really should have been under the server category. We moved it host snapshot, used the Category drop down and moved it into servers. It then proceeded to been seen in both Routers and Servers? We then tried the following. We deleted the instance of the host from the routers section thinking that it may have created a second instance. It deleted both... but that was not unexpected. So added the host again but this time
UPS Dials
Has anyone had anyone managed to get the snapshot dials to work when using a Liebert UPS, tried editing ups_monitors & snapshot_dial in conf, with no success.
Multiple Dependencies
Hi there. Is there a way to setup multiple dependencies for one device? If not, this is a needed feature as one device can depend on multiple devices and should be considered in future releases.
OpUtils stay in iFrame
We are running a web-based control-panel to link all of our AdventNet tools together. Right now we have a main index that has links to open each tool (AssetExplorer, Firewall Analyzer, OpUtils, etc) in an iframe. Every single tool except OpUtils will stay in the iframe after logging in. OpUtils seems to go to target _top, which breaks out of the frame. Is there any way to fix or work around this so that OpUtils will stay within the frame?
Availability
I don't know if this is a possibility. We want to be able to manually enter outage history in the availability window. We need to do this because sometimes we have to reboot a server, and due to the fact that the server was not down long enough to violate its threshold, therefore, we don't get the option to enter an outage history comment. Thanks, cmhadm
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