Notification and Infrastructure View
I've severals devices under the Category Servers by example. One of them has an interface problem, so the whole 'infrastructure views' show 'Trouble'. I've got the alarm and the notification. That's Ok. Now another device in 'Servers' send a warning ( lower alarm level than Trouble ) alarm; I've got the alarm on OpManager but not the notification ! ( The trouble alarm is not clear ). What can I do to have a notification each time I've got an alarm ?
Exchange SMTP Monitor can't show data
Dear support, In MSExchange monitor, I added all of SMTP monitor: - Categorizer Queue Length - Current Messages in Local Delivery - Inbound Connections Current - Outbound SMTP connections - .... I pressed the test monitor button, but it says "The Monitor did not respond to the test request". Another MSExchange Monitor (Availability Service Monitors , Information Store Mailbox Monitors, Information Store Public Folder Monitors , Information Store Monitors , ...) is working (have show the data), just
HotFix 8052 Released
Hi All, We took more than a month to release this upgrade and we are glad to see a huge "fixed issues" list more than any other hotfix release. Yes, you can find fixes for few long pending issues and few feature enhancements. Please download the hotfix from the below link and follow the instructions to apply it. You can apply this on or above 8050 build. http://www.manageengine.com/products/opmanager/service-packs.html Feature Enhancements: A new CLI-based monitor for Partition Details of a device
RemoveDBEntries for opmanager 8052
Good afternoon, We have a problem when we try to remove some devices. All seems ok however when we want to readd them, the systems says that the device is present into the system. We are using the RemoveDBEntries in order to remove completly the records. However from we've updated to 8052 version, we receive an error which is "opmanagerdb.portobject doesn't exist". This table doesn't exist in my database so, how can we do to change the .class file or does anybody know where we can download
Doesn't work support.opmanager.com
Good afternoon, We couldn't connect to your support website (http://support.opmanager.com). Receive an error (page doesn't found). Could you please check if the website is available?? We need to connect in order to download a fix (new RemoveDBEntries). Regards.
[Business view widget] - Ability to click icons
Hi, While looking at a business view, it would be nice if the devices and shortcuts could be clickable (Map/Traffic mode) and reach the clicked device instead of having only the link to load the business view, then being able to click the link, since I already know that device 1 is in trouble, it is the device 1 that I want to see, not the business view, since I already see it :) Raphaël LEMIEUX Edit: Changed the Idea to question since the possibility already exists according to answers.
unable to edit business views
Hi All, We are running version 8051 and are unable to edit Business Views. I have tried using the server side "MapMaker" as well but after the login, it waits on a loading screen with the status "Client Initializing". See attached Using the client side editor timeout as well. Any help would be greatly appreciated. Cheers Chris Gibbs
OpManager vs. Orion
Hi to all, We are seriously planning to use a NMS for our system. We have come up to two products. OpManager and Orion. Personally I prefer OpManager. But I have to persuade my superiors. These two products has same features. I ask a solarwinds distributor in my country to compare these two products. The distributor asks solarwinds and they said about OpManager; - Performance monitoring and traffic analysis are not well integrated, no single pane of glass - Need a dashboard you can easily customize
Backup Error
Hi, i am receiving a error when making a backup. Any idea ? ------------------------------------ Please wait ! Backup in Progress..................... |Mar 5, 2009 2:39:25 PM co m.adventnet.db.persistence.metadata.parser.DataDictionaryParser getPrimaryKey WARNING: The PKName :: TempDependentUnavailableHourly_PK of tableName :: TempDep endentUnavailableHourly has 33 characters. Mar 5, 2009 2:39:25 PM com.adventnet.db.persistence.metadata.parser.DataDictiona ryParser getPrimaryKey WARNING: The PKName
Problem in Restoring Mysql Configuración
Hi, Coz of my Ongoing problem with my present instalation , i have install new hardware with same hardware and system configuration to install a new opmanager 8025 version. i want to restore only configuración data without any performance data , i have already done backup . now i have tried to restore the data on my newmachine , it says it restore sucessfully without problem but when i try to start opmanager it stops as in the attachment file.. not sure where i went rong...help will be apriciated.
Can't run Update Manager
Hi Everyone, We're running Op Manager 8051 on Windows 2008 / 64 bit. I notice I can't run the Update Manager to install the latest hotfix. Here's an an output of the error when I try: C:Program Files (x86)ManageEngineOpManager in>UpdateManager.bat C:Program Files (x86)ManageEngineOpManager in>echo off LogFileWriter: error opening updatemanagerlog8.txt:java.io.FileNotFoundException : logsuemanagerlog8.txt (Access is denied) java.io.FileNotFoundException: logsuemanagerlog8.txt (Access is denied)
Some trouble on device monitors
I found this problem since Op7, and it still happen in Op8(8050) I always found some monitor stop for no reason. For example, sometimes i check my switch found that one interface have no flow data since 3 days ago, i try to "update status", but nothing happened. Some monitor i can make a test immediately by myself, but i can't do it on interface monitor. If i successfully make a test by myself and get a monitor data, after that the monitor will work again. Please help me. I make flow report to my
URL-Monitoring
Hello. How can we monitor the URL of our Intranet? We need Active Directory credentials for the Single Sign On. How can we create a URL monitoring that inform us the availability of the website? Thanks! Javier Franco
MySQL bin files
Hi I have large amount of bin files in MySQL data directory C:\Program Files\AdventNet\ME\OpManager\mysql\data called mysql-bin.0000xx. I have observed that those files started to be created since I have installed the failover system. Due the fact that i've run out of disk space, i was forced to move few of them to other disk, but this is not a solutions. How I stop them being created? What solutions do we have? Thank you Bogdan SysAdmin IT Infrastructure
After migrated, OpManager don't start
Hello for all, I need migrate my OpManager to one new server. My old server is a OS 32bits Linux with Opmanager 7, with the follow updates: Installed ServicePack(s) AdventNet_ManageEngine_OpManager-7.2-SP-2.0.0 [8000] AdventNet_ManageEngine_OpManager-7.2-SP-1.0.0 [7280] My new server is a OS 64bits Linux ubuntu with OpManager 8.5 installed. I do the backup and restore(old to new) but my new server don't work. See below: root@OpManager:/ManageEngine/OpManager/bin# ./StartOpManagerServer.sh
Opmanager custom monitor
Hi , i m using Entity-Mib cisco for to read Serial number of cisco devices and make INVENTORY report out of it . i have seen MIB works perfectly and i have created a custom monitor in Device templete under cisco catagory and it had applyed it automatically to all device under CISCO catagory. My PROBLEM is i can not take report of it... why ? i mean when i go in to device snapshot page and i can see under monitor option my monitor ""entPhysicalSerialNum -- .1.3.6.1.2.1.47.1.1.1.1.11 "" and when
Turn off alerts to user ports
Hello, Is there a way to turn off monitoring user ports so we don't get alerts when users unplug their laptops? We are using cisco switches and everytime a person logs off or disconnects we get an alert. I really only want to be alerted when the switch or an important device such as a server have issues. Is there way to do this, we are using OpManager8 build 8051. Thanks. John
OpManager VoIP Monitor with IPSEC
Hello, I'm very new to OpManager and have a question about setting up VoIP monitor with a Cisco 2901 router and a Cisco 881W router. These Cisco devices are connected thru an IPSEC tunnel and am having trobule connecting. I can connect with no problems to 2 other sites that use Cisco 2901's but they are talking thru an MPLS network and not IPSEC tunnels. I have turned on IP SLA repsonder on all devices the same but can't get the IPSEC topology to talk to OpManager (version 8 build 8051).
Monitor Websense url-server status on Cisco ASA5500 series
Can I monitor Websense url-server status on Cisco ASA5500 series? If so how can it be done?
AIX version 5.1
Hi, Would like to refer a problem encountered in OPManager. We have been monitoring AIX servers using CLI protocol and as far as I can remember it can collect the data we need (cpu, disk, memory) but for the last 2 months we can no longer collect the data we need. What might cause the problem. Hoping for your quick reply/assistance. Thanks.
Ping test
I'd like to setup a monitor just using a ICMP echo request (PING). I can't see anyway of doing this, can it be done? Thanks
Time Mis match issue.....
Hi Support, I am running OPManager 8051 I am having a time problem. My System on which I have install OPManager is having a correct time in PST. but OPManager is showing its time in ACT. Kindly guide me how to change or edit the date and time settings in OPManager. Treat it as urgent because it is directly reflecting my uptime reports. please see the attached file of time problem as i need PST time Waiting for your urgent and positive response.
Can I configure the managed devices?
Hi, I've just installed the FREE version of OpManager 8.. In this FREE version, can I set some configuration parameters on the managed devices? Example: Can I set/change the IP address of a router in my network through this software (without being locally in the router place)? How? From which part? Another question, what parts of FCAPS are supported in the free version? Thanks in advance for any help.
Problems with dashboards widgets
Good afternoon, We have problems when we try to check de "Devices by CPU Utilization" and "Devices by Memory Utilization". We cannot see anything in these widgets. Do you know how we can do in order to see them? Kind Regards.
No data in widgets
Hello, Using Opmanager build 8050 using Mysql on 2003 Standard SP2. I added 2 widgets to the front page, "Devices by Memory Utilization" and "Devices by CPU Utilization". Neither of them are showing any data and never have. Please advise. Thanks.
[Business view] Link between business view shortcuts
Hi, After some more look into business views, I cant use them as I intended to. There is no way to make links between business view shortcuts. The point was to have a map of a Building, with multiple rooms with network equipement. Each room have its own business view, since they contain multiple devices and for the sake of clarity, i dont want to add them to the "building" view. So what I was looking for, was to link room 1 BV with room 2 BV, and have the traffic between both room, room 2
Detailed statistics / Custom Report Time
Hi, We have been looking in options for the Interfaces reports and there is something odd... Even if we keep the detailed statistics for 15 days, when we have a report (Of interface traffic analysis) older than 2 days, the data is not detailed but hourly, how can we have the detailed data shown in a report ? (we take only 24 hours by report and the data is still scaled down). Second question, How is the data archived ? Is it one point in the whole hour or an average ? Is there a way to keep the peaks
Can OPM DE become Full or Free OPM
Hello, I am currently trialing OPManager DE, but should I decide not to use it, and the DE Probes be converted to Full\Trial or Free OPManager versions without losing the data and configuration that the probe has used? If yes, how? Do I just install the required OPM version over the probe? Regards, David.
Curved, angled or cornered connection links in map view
Would it be possible to create curved, angled or cornered connection links in map view? We have so many devices that link lines are running through and behind other devices. If this was possible we could potentially map our entire organisation out in map view! Jason Culligan
[Business view editor] - User interface Display name instead of Description
Hi, Setting up a few business view I stumbled on a "Wish it was different" behavior, its not a problem as it may be by design, but when creating a link between 2 devices, the drop list shows the Port Description, wich is not configurable and somewheat generic. It would be nice to have instead, or at least have a way, to use the Display name in this drop-down list. I think it would be easier to work with names. (Right now I use 2 opmanager window to compare the description and the
Increase performance
Is there a way to have Opmanager consume more server resources on my server? I have given the server more RAM in hopes that Opmanager will run faster but it hasnt. Is there a config file somewehre that i need to modify?
Autologin / Specific page
Hi, Since we didnt find a way to have our detailed report for the days before "Yesterday", we want to Print each report to have daily statistics that we can compare day after day and weeks after weeks, Is there a way to do an automatic login in an URL and have a specific target page ? I found out that we could login using the "?username=&password=&clienttype=html" however I always land in the Home tab, I tried selecting another tab via the selectedTab var, but if I'm not already logged in, the login
OpManager - Exchange 2010
Hi, Does Opmanager latest version monitors Exchange server 2010?
How to raise the detailed statistics maintained more than 15 days?
In Admin->Database Maintenance->Performance Database, the value of "Detailed statistics will be maintained for the last" is accepted less than 15 days. How can I raise this value more than 15 days, such as 30 days or 60 days? Is there any xml or conf files to config that value? Or in whitch table this value is stored, that can be changed?
Op Manager 8 unable to display server disk partition info
Hi, Currently we are using Op Manager 8.I've tried to generate report by choosing: Reports>>Disk Usage by Drives >>Volumes with Least Free Space >>Volumes with Most Free Space It did display the info but not all server partition info (6-7 server partition info).Suppose it should display all 24 servers that in the server list.One more thing the report cannot capture total space and only displaying NA,able to capture free space but only for few servers.For use space and use (%)
Added devices do not show up.
When I add a new device, it says it is successful but never shows up anywhere. I am using Opmanager 8051 on Windows 2003 server. What can I do to correct this? I have repaired the database and restarted the server. Thanks. -Sam
OpManager and ServiceDesk Plus Integration Problem
OpManager 8 Build 8051 ServiceDesk Plus 7.6.0 Build 7605 Both products are installed on the same server using SqlExpress 2008 ServiceDesk Plus is able to receive tickets via e-mail from my users. OpManager is able to notify me via e-mail with network problems. When attempting to integrate these products, I receive the following error: "Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high." I have read other posts regarding this, but
[inside the SQL db]Custom reports
I'm trying to configure monitoring for our render farm. Render farm is a set of servers that runs exactly the same set of software. I need to obtain current TOTAL utilization of render farm (sum of all current CPUs utilization for all the servers / number of servers), total utilization of specified app on the farm (sum of process CPU utilization for every server / number of servers) and statistics for specified server: history of CPU utilization for specified period of time and history of CPU utilization
Best Practise Guide for Opmanager versin 8025
Hi , Right now i m using Opmanager version 8025 ,(UPDATED FROM VERSION 7 USING SEVREL SERVICE PACK) Intel(R)Xeon(R)CPU E5410 @ 2.33GHz 2.33 GHz, 4.00 GB RAM I have ongoing problem by last 1 year that opmanager stops polling like every 2 days and i see in wrapper.log the wrapper process restart to enable it to work again. I want to resolve this problem as we need to integrate opmanager with our CMDB application and we are goint to use database from opmanager. i have had many session with opmanager
Maximum configurable subnets on IP Manager OpUtils
hi, What is the maximum number of subnets that can be configured on OpUtils IP Manager. Thanks Martin
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