OpManager and ServiceDesk Plus Integration Problem
OpManager 8 Build 8051
ServiceDesk Plus 7.6.0 Build 7605
Both products are installed on the same server using SqlExpress 2008
ServiceDesk Plus is able to receive tickets via e-mail from my users.
OpManager is able to notify me via e-mail with network problems.
When attempting to integrate these products, I receive the following error: "Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high."
I have read other posts regarding this, but the suggested fixes aren't working for me.
Please help!
ServiceDesk Plus 7.6.0 Build 7605
Both products are installed on the same server using SqlExpress 2008
ServiceDesk Plus is able to receive tickets via e-mail from my users.
OpManager is able to notify me via e-mail with network problems.
When attempting to integrate these products, I receive the following error: "Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high."
I have read other posts regarding this, but the suggested fixes aren't working for me.
Please help!