Virtual Devices under Infrastructure Snapshot - cannot be found
Hello, Using OPmgr 8720 with the Vmware add-on. Under infrastructure snapshot, it shows 9 Virtual devices, but I can't find them anywhere. They are not in the Top VM's or All Devices lists. When I change a server to a virtual device, it adds to the total of virtual devices, but still doesn't show up anywhere. I have uploaded the logs. Thanks.
How do I add custom PNG objects to my Map View?
Hi While setting up my MAP view I wanted to show my Cisco3750 switch, but the only PNG available is the Cisco 3200.png Is there a way to get more devices (cisco 3750) so my map view is accurate? If so, how does one go about adding it. Thank you Jim
OpManager Phone Escalation
Does anyone have experience or know of a way to make OpManager call a phone (Instead of SMS) and read out a alert?
Error occured while discovering the ESX - ESX Host 3.5 - AGAIN
Hello, This issue continues to happen. When will a fix be issued? I uploaded the log files to upload.adventnet.com. Please help. Thanks.
Exchange 2007 - Setting up Exchange Mail Store Monitors ??
Hi, We are evaluating Opmanager 7, SP1 and are having some element of trouble configuring our Exchange 2007 servers to provide Exchange monitoring data. I should say, we are using Exchange 2007 in a clustered environment, I do not know if this makes a difference. After selecting Exchange Store monitors and hitting add, it asks for exchange server's information store details. We try entering all manner of data, and it is not accepted. Mind you, we have over 10 storage groups. I am not clear, is this
Two Domains - X Domain PC's Scan with WMI, Y Domain PC's show no info using WMI
Hi, Before you ask, yes I have created two sets of credentials for X & Y Domain. Basically, I have X.domain.co.uk & Y.domain.co.uk Opmanager is sitting on a 2K8 Box on the X Domain. Windows machines on the X Domain scan ok without issue, and report back CPU and memory usage etc. Windows machines on the Y Domain scan ok but do not report back anything except ICMP, even though when using the credential check WMI passes fine. I even troubleshooted using the cpu.vbs and passing credentials that
Widgets displaying No Data Available.
This is occuring on Dashboards where we have several widgets loading. I can reload the widget and get data some times, but as it refreshes, some of them revert to "No Data Available" while others display and on the next refresh, a different set may show data that did not previously while those that did now stop. The Widget we are seeing this with is "Last N Hours CPU Utilization" where we have 3 in one dashboard for 3 servers, but it is also occuring for "Last N Hours Memory Utilization" for
SMS Setup
I am looking at setting up SMS notifications in the event we lose our primary connectivity but can't seem to find a whole lot of information on this. My primary questions are.... 1. We use Verizon for cell connectivity (cdma) and all the sms modems I see are gsm which I understand to not be compatible, how are others doing this without having to go to completely new carrier? 2 Can you somehow use a phone as a modem for this? Do you need special software and cables to do so? 3. Is there any documentation
[NFA Plugin] - Error in ApplicationResources_fr.properties
Hi, I found out an error in the [OpManager install dir]\NetFlow\applications\extracted\NetFlowAnalyzer.eear\NetFlowAnalyzer.ear\NetFlowClient.war\WEB-INF\classes\resources\ApplicationResources_fr.properties (build 8000) file that created a Script error in NetFlow Analyser plugin. The original line # 1857 ends with a \" and it creates a javascript error. Removing this in the file removes the error. (these character are not in the other files so the error is probably only when
Get a daily All clear SMS
Hi We have an isolated system that is not connected to the internet at all. I have connected an SMS modem and are getting SMS's when devices go down. However, if there is a problem with the SMS system or maybe the GSM network, we do not get the SMS's and only when users call us, we know there is a problem. Is there some way that I can configure a dayly SMS to be send, say at 20:00 in the evening, to say that all devices are up? Some sort of status update. I need to send this to my NOC and manager.
Add text to outbound message
We monitor a number of Windows Event Logs and we have instructions on how address specific problems. Sometimes we would just want to link to a Service Desk Solution document. Currently the only information we get from a monitored Windows Event Log Alert is the alert message itself. Any chance a feature could be added to associate 512 bytes of text with alerts? Thanks
[Business view] - 0% Traffic map / IE unscrollable X axis
Hi, I just wanted to point out that when using the business view traffic map, when a link has 0% traffic, the link is grayed out, as "-NA-", whereas it should be darkblue, according to the legend. Since -NA- should mean that the port is down. I'd like to mention too that in Internet Explorer (7 and 8), when a background image is wider than the browser window, the horizontal scroll bar does not appear, and the legend is not viewable, nor anything that could be placed beyond the visible
Config File Manager - Issue
Hi, I have an issue adding a cisco device on Config File Manager. Always it says: E2004: Community with read/write permission required This error appear in all devices. I have check snmp community on devices and it is ok. Maybe I am wrong on something, I don't know. Pls help. Thnx
IP manager only shows Linux "Device Types"
Hi, IP manager can connect thru SNMP to windows and Linux Machines, but only the latter are shown in the Device Type field. My Oputils is running on a Linux host, so there is no WMI. Is there a way to show Windows Machines properly? Regards, Juan Pablo Baserga Director de Tecnología y Proyectos Technolgy and Projects Director Ph: +54 (11) 5295-3915 Fax: +54 (11) 5295-3950 Mob: +54 (911) 5318-1127 Av. del Libertador 6449, p 1 (C1428ARS) Buenos Aires, Argentina .....................................
[Widget] - Widget width calculated on Screen size ?
Hi, I looked to setup my Opmanager Dashboards on a dual screen setup, I set 2 columns, 50% and it looks neat... However, when I extend my IE window to the second monitor, the content of the widget does not scale, but the "draggable" box does. Could this be fixed ? I attached a snapshot of the behavior. Correct.jpg shows the widget on a single screen (The snapshot is larger of few pixels than 1152 to show the multiple monitors, but the IE window is max in one display) Wide.jpg shows
[Reports] - Graph Label changes from initial to specific time.
Hi, I met this while doing a report for MSSQLLogFilesUsedPercent graph, and tried with Data File Size and it had the same behavior, so I guess this may be happening for all "table data". If I click on the monitor to get the graph the URL is : /devices/dynamicGraph.do?name=neptune&INSTANCE=MSSQLLogFilesUsedPercent&requestid=DynamicGraph&graphName=MSSQLLogFilesUsedPercent&oid=MSSQL$SQLADM.MSSQLDatabase.MSSQLLogFilesUsedPercent.SQLADM&index=MSSQLLogFilesUsedPercent and I get all the names
latest review & tests on NPM 2010
Hello everyone. Can someone share latest info on NPS? Who is the best? Thank you.
Stopping a running scheduled downtime
Is there a way to stop/override a running scheduled downtime? OPM 8052
All graphs off by one hour on OpManager 7 Distributed Edition
All of the graphs in statistics intervals are behind by one hour. I'm running OpManager 7 Distributed Edition build number: 7502 I saw a couple of things about java time, but the jre that ships w/ OpManager 7 is: java version "1.5.0_11" Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_11-b03) Java HotSpot(TM) Client VM (build 1.5.0_11-b03, mixed mode) and I thought that the tzupdater is problematic only for java 1.4. Please help! Thanks. -Scrib
OpManager 7 and interface oper status
Is there a way to have OpManager only notify if an interface goes that that was previously up? For instance, I have 48 port switch, 25 ports are in use, the others are just waiting for client PCs (admin up, line proto down). OpManager alerts me about the down interfaces. Can I ask it to only alert me if the interface was up/up previously? Thanks. -Scrib
discrepancy between MIB browser and new SNMP Monitor..
I'm testing OpManager build 8720. I made a new device template in order to manage my Nokia IP390 firewalls.. I loaded into OpManager server the right MIBs (Nokia & Checkpoint) When I try to query an IP390 by internal OpManager's MIB Browser, for and OID specific string, it returns an expected value.. But when I create a new custom monitor (such as the one called "HA Active/Passive" showed in the attahced doc ), this will not included in my Device Snapshot!! Also integer SNMP variables gives back
Rename Business View
Hello, How can I rename a Business View? I have OpManager 8720 with internal DB. Thanks for your help. HDS
error adding vsphere esx host OpManager 8.7
Hi - I keep getting the following error message when I try to add an ESX host: Failed to connect to the webservice (Device Name/Credentials are wrong) 1) the web service is running on the esx server 2) I've verified the credentials a number of times 3) I've tried to add it both by name and IP 4) I've personally logged on to the web service to verify that it was running and that the credentials are correct any help would be appreciated - Thanks
All graph times are behind by one hour
All of the graphs in statistics intervals are behind by one hour. I'm running OpManager 7 Distributed Edition build number: 7502 I saw a couple of things about java time, but the jre that ships w/ OpManager 7 is: java version "1.5.0_11" Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_11-b03) Java HotSpot(TM) Client VM (build 1.5.0_11-b03, mixed mode) and I thought that the tzupdater is problematic only for java 1.4. Please help! Thanks. -Scrib
Seperate Arguments for Interface and Interface Problem Type
I am trying to setup OpManager to pass SNMP traps to a remote system based upon different alarm types. The way the notification profiles can be assigned to a device is that they are assigned to all interfaces or to a set of interfaces but there is no seperation for errors, discards, status, and utilization that I see. I was wondering if there was some variable that could be added to the notification profile to lookup the interface that is having the problem and which of the interface problem types
Device is not reachable, but can ping and walk mib.
I have eight of these devices added, but when I try to add this one it tells me that it is not reachable. I can ping it from the OpManager server and use the mib tool to walk the mib, so it is there and accessible. I have tried adding it by IP and by host name with the same result. Where should I start to troubleshoot this? Thanks
File monitoring Linux
Hello, I have to do file monitoring on a Debian device but it doesn't seem possible, am I wrong ? If you have an idea to solve this problem I'll be delighted. Regards
Monitorear un dispositivo sin ser descubierto!!!!
Pues basicamente lo que intento hacer es realizar un telnet por el puerto 500 a sierto dispositivo ya que este solo puede ser visible de esa manera por motivos de seguridad...nisiquiera un ping es posible..... no se si con OpManager se pueda lograr esto. Muchas gracias de antemano!.
"Paper jam" warnings from printers don't clear
I get a "Trouble" alarm from printers whenever there is a paper jam - no real problem there. The problem is that the alarm does not clear when someone fixes the paper jam, I always have to manually clear it. Is there any way of forcing OpManager to recheck the status of the printer and if it's OK, clear the alarm? Thanks.
Opmanager discovers device but doesn't show in any view
I'm running Opmanager build 8720 and having troubles with discovery. 1. When I do a discovery for a number of Cisco devices as well as some Windows Servers it says it found them, I click import, but I can find them in any view or through the query tool. Is there a way to troubleshoot what's happening? A log file I should be looking at? I should say that the bulk of my devices are being discovered fine. 2. Some Cisco switches I discovered a few days back are now showing only their IP address and
How do you configure OpManger to monitor PortChannels?
I have a 3 port (1 gigabit each) port channel that is in alarm. The alarm states that current IN traffic is 63.47Mbps(63.47%). This is wrong. There is 300Mbps available in the channel. How do I get OpManager to understand bandwidth of the port channel? TIA
Problem to add or edit business views
Mostrar romanização hi I have a new problem actually seems to have ties with those old problems of database this all happened after upgrading from build 8025 to 8710 I managed to add and or change the business views, Please this problem is critical in the fastest possible return carefully.
File/Folder Monitors
hi Using the Monitor - File Monitors we're trying to read the date of update of 3 files contained in a folder. The names of the files change everyday, so I can't specify the exact name in the FILE PATH I want to know if the file contained in that folder are updated daily (they are export of a DB SQL2000) thanx Stefano
Monitoring a specific port without SNMP or CLI credencials
Hi there, We need to monitor a device TCP port 1521 (Oracle), but we don't have any credencials for this device. It is on our customer network, which we have access through our radio link (peer-to-peer) and we need to monitor if this TCP/1521 port is up or down. Is there any way to do this, like a "telnet" monitoring? telnet x.x.x.x 1521 Thanks in advance. Regards, Gabriel Guimarães
Install Opmanager on Linux using CLI only
I was wondering if it was possible to install OpManager using CLI only, so that I don't have to install all the Xwindows packages. Thanks, Julie
Manually add IP address
Hi, in my network the OpUtils server doesn't have access to all the VLANs, so it can't resolve all MACs in the switch. Is there a way to manually configure the IP address in Switch Port Mapper or a workaround for this situation? Many Thanks!
VLAN names not updated
Hi, I recently updated the VLAN names of my switches but Switch Port mapper still shows the old names. My software is OpUtils 5.8000. Regards
OpManager 6 on RedHat 4 installation package requirement
Below packages are removed starting RedHat 4 according to the documentation. XFree86 XFree86-libs XFree86-base-fonts XFree86-xfs fontconfig XFree86-compat-libs compat-libs Following two packages still exist in RedHat 4 freetype-devel compat-libstdc++ ------------------------------------ Do I need to install above removed packages to Redhat 4 Linux before install OpManager or can I install the OpManager without those purged packages.
netasq
je ne trouve pas le fournisseur NETASQ dans la liste (pour mon firewall)
Layer2 network mapping
I tried the layer2 network mapping. I entered our core router, and which layout I wanted. The next page was almost blank, it just said "Error!" and the header said "Sorry! An error occured." Anyone tested this feature? The core router is allready entered in OpManager, and working like a charm. OpManager build nr. 8720 Thanks, Jan Ove Greger
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