The request edit screen does not open for request tickets with registered tasks.
Starting today, when technician role members attempt to edit tickets in Service Desk Plus Cloud requests, the screen displays “Loading... Please wait...” and fails to transition to the edit screen. This issue occurs only on request tickets with registered
Pwa Installation
Hi My question is for the PWA App in Manage Engine How do I install a PWA automatically and not manually? I have already manually installed an app this way and by the way it is not considered as an app by the list of a smartphone content Doing it this
Retro Bowl: A Pixelated Journey Back to Football Glory
Step onto the virtual gridiron with Retro Bowl , where nostalgia meets modern gameplay in an unforgettable football experience. This game invites you to enjoy the pixel art style of yesteryears while diving into the strategic depths of football management.
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
Patch Tuesday Updates: December 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43062 - 2025-12 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB5071501) (ESU) (CVE-2025-54100) 43063
How to Get the Approved Time of the Request through API's?
Dear All, Is it possible to get the "Approved Time' of the request using the below API's : { "list_info": { "row_count": 100, "start_index": 1, "sort_field": "subject", "sort_order": "asc", "get_total_count": true, "search_criteria": [ { "field": "requester.email_id",
API call from Postman - Contracts Module
Hello, We need to make an API call to the contracts. We need the active contracts. We also need to make the call for two contract owners. Should the API call be made individually by the owner? Would it be two separate calls? Is there a video or tutorial
Azure Auditing - initial sync - too many requests, token expiry
Just setting up an ADAudit Plus poc and have hit a bit of an experience-dampener with the Azure auditing. It appears the initial audit log sync keeps hitting some request limit. Official advice was to keep rotating the app registration secret and re-entering
Distribution Server Sync Stuck “In Progress” After Domain Change
Hello Support Team, We have two domains in our environment. Earlier, automatic agent installation was failing for one Distribution Server with the error: > Agent$\Temp folder is not accessible from the Distribution Server. To fix this, we changed the
Error User
Hello Support Team, We are facing an issue while performing a Domain Scan in Desktop Central integrated with ServiceDesk Plus. Error message: “FAILURE: Your account is not available in the Desktop Central to proceed this operation. Exception while assigning
Upcoming enhancements on Support Handoff in Help Center in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements: Support Handoff in Help Center Ask Zia Help Center
Upcoming enhancements on Requests and Assets in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Requests: Archive canceled requests and requests that
Upcoming DR drill in US on 22rd Nov 2025 and 6th Dec 2025
Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho US(United States) Service on 22rd Nov 2025 and 6th Dec 2025 to ensure our DR Readiness in US Deployment. This will help us support our expanding server far more
How to Increase Domain Authority
How to Increase Domain Authority is a resource hub for SEO enthusiasts and businesses looking to boost their website authority. It provides actionable strategies, expert tips, and proven techniques to improve search rankings, build strong backlinks, and
Exporting Reports fails, possibly due to size?
Hello We are getting more and reports fail to export to anything other than CSV files, i'm assuming this may be due to size as it only affects reports with lots of data, is there a way we can change this limit? Thanks Mark
Jira Cloud Integration with Endpoint Central On-Prem
I'm trying get the Jira integration setup with out On Prem Endpoint Central server. Our Jira instance is cloud based. I have the API key setup and it says our Jira URL is reachable. Based on the Endpoint Central documentation on the Jira integration,
Tickets aren't re-opening on reply anymore
We've upgraded from 13009 to 14205 with the intent to upgrade to the latest patch, but ran into some issues. In the meantime, our technicians are reporting that tickets aren't re-opening upon reply anymore. We have a custom trigger upon 'Reply received'
OPManager Monitor OID Calculations
Hi, I want to create a SNMP monitor based on different OID values, ex: ((.1.3.6.1.4.1.2021.4.11+.1.3.6.1.4.1.2021.4.14+.1.3.6.1.4.1.2021.4.15)/.1.3.6.1.4.1.2021.4.5)*100 When I "query device" it shows the result of calculation, but then, when I click
Is there a way to get REPORTING_TO from Field & Form Rules?
For several reasons we haven't activated Automatic approval yet and we have a text-field that requesters fill in with the e-mail to their approving manager. Is it possible for me to auto-fill that field with the e-mail from the value from REPORTING_
Is there a way to make some fields in Spot Edit read-only for all users?
Hi all, I'm working on a bi-directional sync between our company's app and SDP Cloud. (my app <---> service desk plus cloud) I need a field to sync from service desk plus cloud to my app. So I add this field when making creation request api to SDP cloud.
Execute script from AD Audit Alert
Let’s see if you can help me, please. I want to know the steps to follow to run a script when a user changes their password outside of their working hours. The script will connect to AD and block the user.
Audit Policy Status - change "REQUIRED" parameters from "not required" to "success"
I am attaching a screenshot from "view RSOP data", as I understand it, the first column is the setting on the domain side, and the second is the setting on the side ADaudit. How to change "REQUIRED" parameters from "not required" to "success"?
DCSync
Hi, Is there a way to exclude the msol_user account from being reported in the DCSync attack events? As I understand it, the msol account is designed for this?
java.exe 100% cpu consumption
Is anyone else noticing this issue recently? We are seeing java.exe for ADAudit consistently consume 100% CPU, and ADAudit itself stops functioning with any data gathering/alerts/notifications. We are having to either kill java.exe and restart the service,
User-specific file server audit report created in AD
I have the audit service installed on the file server, my users created on the active AD server have access to certain specific folders but my ADAudit plus sends me a general dashboard how could I have a report of a specific user that created, modified,
Track non-compliant resources with Governance Checks
Hi there! We've introduced the Governance Checks in CloudSpend which is a compliance and resource management feature, that helps you track and manage non compliant resources across your cloud accounts. As your cloud footprint grows across teams and providers,
CIS Benchmark
Hi. When CIS Benchmarks for Windows version 4 will be added ?
AD Audit Plus and NAT Communicaton
Has anyone been successful in setting up the NAT configuration between AD Audit Plus and another public facing server? We use Endpoint Central for all our deployments and it uses its own NAT through a secure gateway to communicate to our remote devices.
Remcom.exe flagged as malicious
Hi, Just tried to upgrade from 8.5.0.0 to 8.5.1.0 and our virusscanner (McAfee) is intercepting the remcom.exe file in the upgrade ppm-file as it thinks it is malicious (Windows Remote Installer). Same problem as described in https://pitstop.manageengine.com/portal/en/community/topic/remcom-exe-flagged-as-malicious.
Help Card does not show automatically
Am I doing something wrong? When a Help Card is set for a template, I would expect this to be in an open state automatically? Instead it seems like the user is expected to click on a Help button, located top-right and out of line of site for the user
How to Access Free Private Servers in Steal a Brainrot (Roblox): A Complete Guide
For fans of Steal a Brainrot on Roblox, private servers can offer a unique gameplay experience, whether you want to explore the game without distractions or set up sessions with friends. In this guide, I’ll share my insights on how to make the most of
ADAudit plus member servers list auto refreshes every few seconds.
Hello, I'm attempting to manage member servers, but the list auto-refreshes so quickly I can't scroll down through the list. By the time I get to the server I'm looking for it shoots me right back up to the top of the list. Is there a setting for this
Disabled Users Logon Attempt alerts coming through - but user doesn't exist
Hi there I have an alert setup for when a disabled user account attempts to log in Today I'm getting alerts suggesting a particular user is attempting to log in, but when I search in AD, there is no trace of that user. Anyone any ideas why this might
DEPLOY SUPERVISED MDM ENROLLMENT VIA GPO FOR WINDOWS
Is there a way to enroll MDM via GPO? Currently i copy a setup folder to each device to than start an BAT.FILE as Administrator. I did try a couple ways to deploy this by GPO, but nothing seems to work, since a BAT File triggers a BAT FILE to than trigger
ADAudir Send alert to telegram
hi, i tried configured ADAudit send report to telegram, i configured sms setting as API TG but settings not Save - "Enter valid HTTP URL.". how can i make ADAudit use Telegram for alerts
SDP cloud REST api metadata support
Hi all, I'm working on a bi-directional sync between our company's app and SDP Cloud. Flow: App → SDP: Using SDP Cloud V3 API (edit-request) to update ticket status. SDP → App: Using Triggers + Custom Functions to detect status updates and call our public
Approval comment in Conversations
The Comments left in the Approval sections are easy to miss since we need to select another Tab, How about including them in the conversations list? This could be how it looks when approved And Red for Declined and Blue for Clarification. This would mean
our user creation and modification templates have lost their 365 tab
We recently updated to 8030 and now all our templates are missing the 365 tab where we can assign licenses and azure group membership. When I check the Microsoft 365 tab from the main menu, I get the notice that I need to "click here to configure". When
Plants vs Brainrots Gattolini Owlini: Value and How to Get It
For fans of Roblox Steal a Brainrot, certain Brainrots stand out not only for their rarity but also for their value in gameplay. One of the most sought-after Brainrots is Gattolini Owlini, a special collectible that has become a favorite for both collectors
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