Problem
Problem time spent
SELECT prob.PROBLEMID "Problem ID", prob.TITLE "Title", catadef.CATEGORYNAME "Category", LONGTODATE(prob.REPORTEDTIME) "Reported Date", ownaaa.FIRST_NAME "Technician", priodef.PRIORITYNAME "Priority", statdef.STATUSNAME "Status", ...Problem details with root cause,workaround and solution
SELECT prob.PROBLEMID "Problem ID", prob.TITLE "Title", probdesc.FULL_DESCRIPTION "Description", catadef.CATEGORYNAME "Category", subcatadef.NAME "Subcategory", itemdef.NAME "Item", orgaaa.FIRST_NAME ...Problem Notes
SELECT prob.PROBLEMID "Problem ID", prob.TITLE "Title", ownaaa.FIRST_NAME "Technician", longtodate(prob.REPORTEDTIME) "Reported Date", sdno.description "Notes" FROM Problem prob LEFT JOIN SDUser ownsd ON prob.OWNERID=ownsd.USERID LEFT JOIN AaaUser ...Problem and Associated incidents with Request id
MSSQL SELECT "prob"."PROBLEMID" AS "Problem ID", max("prob"."TITLE") AS "Title", longtodate(max("prob"."REPORTEDTIME")) AS "Reported Date", max("prob"."DUEBYTIME") AS "DueBy Date", max("orgaaa"."FIRST_NAME") AS "Reported by", max("probf"."UDF_CHAR1") ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
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