Technician & Roles
How to track the technician logon history in EventLog Analyzer
Objective It is essential to have a track on technician logon activities for an application. This article focuses on step by step instructions for tracking technician logon history in EventLog Analyzer. Prerequisites Need access to EventLog Analyzer ...
How to enable or disable a technician
Objective In this article, we provide step-by-step instructions on how to enable or disable a technician account when it is not in use, ensuring proper management during periods of inactivity. Prerequisites You will need to have admin access to the ...
How to allocate a device group to a technician
Objective Technicians can be restricted to work on the designated devices, which can be grouped under the device group. This article focuses on step-by-step instructions to allocate a device group to a technician created. Prerequisites Need access to ...
How to create a new technician role in EventLog Analyzer
Objective This document outlines the step-by-step process to create and assign a technician role in EventLog Analyzer. Defining technician roles helps delegate administrative responsibilities while ensuring controlled access to sensitive log data. By ...
How to reset the local technician password in EventLog Analyzer
Objective This article provides step-by-step instructions on how to reset the local technician's password. Prerequisites Ensure you have administrator access to the EventLog Analyzer console. Steps to follow Password can be reset using two ways: ...