License is Expired / License is invalid
The application will not start if the license is expired / Corrupted.
If the error is,
Registration period is expired
- Open the command prompt with Admin privileges (Run it as Administrator) and point to the bin directory of ManageEngine ServiceDesk and invoke the command run.bat
- C:\ManageEngine\ServiceDesk\bin>run.bat
- Apply the new license/contact the sales team at sales@manageengine.com
Screen shot of normal application startup
Invalid license file
- Contact sales at sales@manageengine.com to get the copy of the license file.
Sample screenshot of the "Invalid license file" error.
Refer license error code on link below.
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