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    • Recent Articles

    • Query to Fetch Browser and Policy Data from Endpoint Central (Local DB Import)

      Requirement: The requirement is to fetch Browser and Policy details from Endpoint Central into Analytics Plus using a custom query via local database import, enabling detailed reporting and analysis on browser usage and policy management. Solution: ...

    • How to Enable Data Collection for Azure Monitors in Non-Default Resource States

      Azure Monitors – Status-Based Data Collection Overview For Azure monitors in Applications Manager, performance data collection is controlled by the resource's operational state (e.g., provisioning state, power state, service status & so on). By ...

    • Applog System Requirements

      This article outlines the system requirements for Applications Manager to store and process the uploaded logs effectively. Ensure Applications Manager meets the following requirements before configuring AppLogs. Note: The system requirements ...

    • Applogs

      Applications Manager AppLogs is a log management solution that automatically discovers, collects, and uploads your server and application logs to Applications Manager for centralized monitoring and analysis. Use the links below to find the ...

    • Query to Fetch Automatic Patch Deployment Data from Endpoint Central (Local DB Import)

      Requirement: The requirement is to fetch Automatic Patch Deployment data from Endpoint Central into Analytics Plus using a custom query via local database import, enabling detailed reporting and analysis on patch automation. Solution: To achieve ...

    • Announcements

    • NIS2: The new rules of Cybersecurity. Are you compliant?

      Securing your business requires more than just compliance or cybersecurity—it’s about bridging the gap between both! Think of it this way: locking your doors won’t help if you leave the key under the mat. 🛡️Compliance alone won’t stop cyberattacks. Cybersecurity

    • Patch Tuesday Updates: August 2025

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42112 - 2025-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5063927) (ESU) 42113 - 2025-08 Security

    • [New Release] ADManager Plus' latest build 8041 is now live!

      [New Release] ADManager Plus' latest build 8041 is now live! Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8041. Enhancement ADManager Plus now runs on JRE version 11.86.19, providing improved performance,

    • Exchange Reporter Plus build 5802 is out now!

      Hello everybody, We are glad to announce the release of our latest build, Exchange Reporter Plus build 5802! Enhancement: Duo Security certificates update: The Duo Universal Java SDK has been updated to version 1.3.1 to address expiring certificates in

    • PAM360 New Build 8500

      Hi, PAM360 build 8500 is now available for download. This release introduces new modules in the PAM360 Windows agent that enable session event and keystroke logging for Windows resources. Alongside these additions, the build also includes multiple enhancements,

    • Most Discussed Topics

    • 2026-03 Windows patches not visible in Missing Patches

      Hi, I'm experiencing an unusual issue. I can't see the 2026-03 Cumulative Update for Windows 10/11 (22H2, 24H2 and 25H2) in the 'Missing patches' section. Patch Management isn't counting computers without this update installed. In the 'Support patches'

    • Visual Studio update

      I have a number of machines with visual studio installed, but EC doesnt detect that they need updates. has anyone got EC patching monthly Visual studio updates?

    • Unable to split conversation replies to a new ticket when the reply is from a technician

      Build 15150 Hi, We have thousands of external customers, and sometimes they might (for some strange reasons) decide to reply directly to a technician's email, rather than to the ServiceDesk email. The technician will then forward that reply to our ServiceDesk

    • RFC 2045 inline images

      Hello! We found a problem when you write an email from SeviceDesk and insert an image into the body, it is not displayed on some mail servers because the Content-ID tag is not enclosed in "< and >" According to RFC 2045, the Content-ID header must be

    • Endpoint Central (on-prem): Active directory description not retrieved nor updated

      Greetings, Active directory computer description is not updating on Endpoint central, but updates correctly on SDP. Both solutions are running with AD service accounts and sync schedules/configurations are run with accounts with permissions to read from