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    • Recent Articles

    • How to Enable Data Collection for Azure Monitors in Non-Default Resource States

      Azure Monitors – Status-Based Data Collection Overview For Azure monitors in Applications Manager, performance data collection is controlled by the resource's operational state (e.g., provisioning state, power state, service status & so on). By ...

    • Applog System Requirements

      This article outlines the system requirements for Applications Manager to store and process the uploaded logs effectively. Ensure Applications Manager meets the following requirements before configuring AppLogs. Note: The system requirements ...

    • Applogs

      Applications Manager AppLogs is a log management solution that automatically discovers, collects, and uploads your server and application logs to Applications Manager for centralized monitoring and analysis. Use the links below to find the ...

    • APM Insight Python Agent – Offline Installation via Environment Variables

      This article explains how to install the APM Insight Python Agent in offline (air-gapped) environments using environment variables. No code changes or pip install required. Refer: APM Insight Python Agent – Official Installation Help 1. Prerequisites ...

    • Applogs FAQ

      Getting Started Q: What is Applications Manager AppLogs? A: Applications Manager AppLogs is a log management solution that automatically discovers and uploads your server and application logs to Applications Manager for centralized monitoring and ...

    • Announcements

    • Exchange Reporter Plus build 5802 is out now!

      Hello everybody, We are glad to announce the release of our latest build, Exchange Reporter Plus build 5802! Enhancement: Duo Security certificates update: The Duo Universal Java SDK has been updated to version 1.3.1 to address expiring certificates in

    • PAM360 New Build 8500

      Hi, PAM360 build 8500 is now available for download. This release introduces new modules in the PAM360 Windows agent that enable session event and keystroke logging for Windows resources. Alongside these additions, the build also includes multiple enhancements,

    • [Free e-book] Cybersecurity reimagined: 4 ways agentic AI strengthens enterprise defenses

      Hi there, Traditional defense strategies can’t keep up with evolving threats. Agentic AI can. It combines deep reasoning, autonomy, and GenAI-powered analytics to predict risks, automate response, and strengthen enterprise resilience. Download our latest

    • The ManageEngine User Conference is coming to Istanbul!

      Hi there, We’re headed to the city where continents connect for two unforgettable days of learning, networking, and IT innovation. Dates: Apr 28 and 29, 2026 Venue: Wyndham Grand Istanbul Levent Esentepe Here’s what you can expect: 1. AI & IT strategy

    • API Integration Key enhancements

      Dear all, We are happy to share another set of features and enhancements for integration key which has been planned for the release. As you may already know, the integration key is primarily used as an API key to allow external applications or custom

    • Most Discussed Topics

    • Issue with Startup : Build 15.2 Build 15240

      Hi - @Dinesh Bhaskaran I am on the latest version (15240) and having an issue with Startup. The progress never moves past 0% and there is a CMD window that claims to check configuration.lock but I don't even see that on the file system (yes, I'm

    • Unable to split conversation replies to a new ticket when the reply is from a technician

      Build 15150 Hi, We have thousands of external customers, and sometimes they might (for some strange reasons) decide to reply directly to a technician's email, rather than to the ServiceDesk email. The technician will then forward that reply to our ServiceDesk

    • Visual Studio update

      I have a number of machines with visual studio installed, but EC doesnt detect that they need updates. has anyone got EC patching monthly Visual studio updates?

    • RFC 2045 inline images

      Hello! We found a problem when you write an email from SeviceDesk and insert an image into the body, it is not displayed on some mail servers because the Content-ID tag is not enclosed in "< and >" According to RFC 2045, the Content-ID header must be

    • Endpoint Central (on-prem): Active directory description not retrieved nor updated

      Greetings, Active directory computer description is not updating on Endpoint central, but updates correctly on SDP. Both solutions are running with AD service accounts and sync schedules/configurations are run with accounts with permissions to read from