ManageEngine Pitstop | Community and Support forums

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        • ManageEngine ServiceDesk Plus MSP version 14.0 is available !!

          Dear Users, Greetings for the day. I am excited to announce the availability of ManageEngine ServiceDesk Plus MSP version 14.0 (Build 14000) is now available. ManageEngine ServiceDesk Plus MSP is getting better and better !!! I thank all our users for
        • Pre-Release : Default site - "Base Site" for ServiceDesk Plus Cloud

          Dear Users,   We are working on the release of adding "Base Site" as default under the site configurations and below are brief details on this feature, functionality and behavior changes.   Site - Organizations may have several branches or sites, distributed
        • Request Management - service template resource questions

          Service templates resource questions. This report helps to find the resource questions and values chosen in the request. SELECT WO_Resources.WOID "RequestID", CatalogResource.TITLE "Resource Question", Questions.QUESTION "Question", ResourcesQAMapping.ANSWER "Answer" FROM WO_Resources LEFT JOIN ResourcesQAMapping ON WO_Resources.UID=ResourcesQAMapping.MAPPINGID LEFT JOIN CatalogResource ON wo_resources.RESOURCEID=CatalogResource.UID LEFT JOIN Questions ON Questions.QUESTIONID=ResourcesQAMapping.QUESTIONID LEFT
        • Upcoming EOL / Behavior changes in Supportcenter Plus 14.0 version

          Dear Users Greetings for the day. We are working on the next major version 14.0 with a lot of features. We are bringing more automation , useful features, New API's, behavioral changes along with this release.   This thread gives you the consolidated
        • Did you know - How to configure Office 365 as SMTP Mail Server

          ADSelfService Plus allows you to use Office 365 as an SMTP mail server to send notifications, OTP etc. to your users. To make it happen, all that you need is just an Office 365 account with a mailbox associated with it. Steps to configure ADSelfService Plus to use Office 365 as your mail server:   Login to ADSelfService Plus with the administrator credentials. Navigate to Admin -> Product Settings -> Server Settings. In the Server Settings page, click the Mail Settings tab. Enter