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Recent Articles
How to enable Performance monitoring tool ?
To analyze Performance issues, logs and tuning alone won't be sufficient. Hence, we need to follow a few steps to enable the Performance Monitoring tool, which will monitor the application's performance and automatically collects the data when the ...Query to show both requests and task worklog time spent together
MSSQL: select wo.workorderid "Request ID", aau.FIRST_NAME "Requester", cast((((sum(ct.timespent))/1000)/3600) as varchar(20)) +'Hrs '+cast(((((sum(ct.timespent))/1000)/60)) % 60 as varchar(20))+'Mins '+ cast((((sum(ct.timespent))%1000)%60) as ...Troubleshooting steps when there is an exception while monitoring ASP .NET applications.
Use Case: Sometimes, you may receive the exception "Loading this assembly would produce a different grant set from other instances.", while running the APM Insight .NET agent in your ASP .NET applications. This is because, by design, the agent works ...Query to get the asset details , mac address , last scanned, status alone with user details
Query to get the asset details , mac address , last scanned, status alone with user details SELECT Max(workstation.workstationname) "Asset Name", Max(workstation.servicetag) "Service Tag", Max(resource.assettag) "Asset Tag", ...LDAP - Unable to find valid SSL Certificate
If there is an error while adding LDAP Server Monitor with the message "Unable to find valid SSL Certificate", then please try the below steps to troubleshoot the issue. When the error occurs we can find the below traces in the "stderr.txt.*" log ...
Popular Articles
Data flow and ports used in Password Manager Pro
List of ports used in Password Manager ProHow to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...How to reset administrator password in ServiceDesk Plus.
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Presales EU
Hi , I'm happy you considered ADSelfService Plus for your password self-service needs. I am sure it would meet your expectations during this evaluation and thereafter. My name is Shinoth. I will be your technical support and guide during your ...Printer status OIDs
Here are the below OIDs we use to get the status of the printer which are hard coded in OpManager: 1. .1.3.6.1.2.1.25.3.2.1.5.1 Printer Operational status like Up, Down or Warning 2. .1.3.6.1.2.1.25.3.5.1.1.1 Printer Current status like idle, ...