HTTP to HTTPS Redirection
Kindly follow the steps given below to set up the redirection from HTTP to HTTPS. Applicable for
versions 9.4 & 10.5:
Restart of the MSP service is required after making changes, so please plan accordingly.
1. Navigate to the location
ManageEngine\ServicedeskPlus MSP\Conf
and open the file
'server.xml'
with a Wordpad or Notepad++ and add the below entry in the file as shown in the image.
<Connector port="80" redirectPort="443"/>
2.
Navigate to the location
ManageEngine\ServicedeskPlus MSP\
webapps\ROOT\WEB-INF
and
Edit the
web.xml
file. Search for the content below and add the lines in bold / highlighted.
<security-constraint>
<web-resource-collection>
<web-resource-name>Secured Core Context>/web-resource-name>
<url-pattern>/jsp/*</url-pattern>
<url-pattern>/tasks/*</url-pattern>
<url-pattern>/debug/*</url-pattern>
<url-pattern>*.do</url-pattern>
<url-pattern>*.cc</url-pattern>
<url-pattern>/servlet/*</url-pattern>
</web-resource-collection>
<auth-constraint>
<role-name>*</role-name>
</auth-constraint>
<user-data-constraint>
<transport-guarantee>CONFIDENTIAL</transport-guarantee>
</user-data-constraint>
<transport-guarantee>CONFIDENTIAL</transport-guarantee>
</user-data-constraint>
</security-constraint>
3.
Restart the service ManageEngine ServiceDesk Plus MSP.
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