HTTP to HTTPS Redirection

Kindly follow the steps given below to set up the redirection from HTTP to HTTPS. Applicable for versions 9.4 & 10.5:

Restart of the MSP service is required after making changes, so please plan accordingly.

1. Navigate to the location ManageEngine\ServicedeskPlus MSP\Conf and open the file 'server.xml' with a Wordpad or Notepad++ and add the below entry in the file as shown in the image.

<Connector port="80" redirectPort="443"/>

2. Navigate to the location ManageEngine\ServicedeskPlus MSP\ webapps\ROOT\WEB-INF and Edit the web.xml file. Search for the content below and add the lines in bold / highlighted.

<security-constraint>

<web-resource-collection>

<web-resource-name>Secured Core Context>/web-resource-name>

<url-pattern>/jsp/*</url-pattern>

<url-pattern>/tasks/*</url-pattern>

<url-pattern>/debug/*</url-pattern>

<url-pattern>*.do</url-pattern>

<url-pattern>*.cc</url-pattern>

<url-pattern>/servlet/*</url-pattern>

</web-resource-collection>

<auth-constraint>

<role-name>*</role-name>