Applications Manager | User Management | Knowledge Base

• User Management

• SAML Authentication FAQs

  1. Do we have an option to enable or disable AD authentication while using SAML? Yes. Once SAML authentication is enabled, there will be a checkbox to disable other authentications and you can disable other login methods, if necessary. Also, you will ...

• How to reset Super Admin Password in Applications Manager

  Please follow the steps below to reset Super Admin Password: Note: This option is available from AppManager v15990 only. If you're using older versions, check this KB. These steps are applicable for Microsoft SQL and PostgreSQL database backends. For ...

• Unable to import users from AD

  Issue - 1: Unable to add domain: If you are using SSL port to connect with the domain controller, then please select the checkbox if SSL is enabled and try adding once again. Issue - 2: Unable to fetch users from AD: Please be noted that the user ...

• How to reset password in Applications Manager

  Prerequisites for password reset option 1. You should have configured the SMTP mail server for the user account for which you want to reset the password. If not, you will encounter the following error: 2. The Super Administrator account's email ID ...

• Reset Applications Manager login password for admin account (For v15690 and above)

  Below are the steps to reset the admin account password in Applications Manager: Open the <AppManagerHome>\conf\AMServer.Properties file using a text editor and check the value of the key am.dbserver.type=< > . If value is 'mysql' then follow the ...

• Why the imported AD user with Administrator privilege behaves as Non-Administrator User?

  Solution:       In Applications Manager,  domain settings must have User permission as  "Full Control" in order to import users as Administrator.    Domain Settings

• How do I change the timeout for Applications Manager web client session?

  Solution: By default, the login timeout (session-timeout) is set to 20 minutes. To modify this setting, locate the web.xml file in the <AppManager_Home>/working/apache/tomcat/conf directory. Find the following tag within the file: ...

• Reset Applications Manager login password for admin account (For v15680 and below) ?

  Note: If you are using Applications Manager version 15690 and above, refer to this link . Solution: Open the <AppManagerHome>\conf\AMServer.Properties file with any text editor and check for the key am.dbserver.type= < >. If value is 'mssql' then ...

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