User Management
SAML Authentication FAQs
1. Do we have an option to enable or disable AD authentication while using SAML? Yes. Once SAML authentication is enabled, there will be a checkbox to disable other authentications and you can disable other login methods, if necessary. Also, you will ...
How to reset Super Admin Password in Applications Manager
Please follow the steps below to reset Super Admin Password: Note: This option is available from AppManager v15990 only. If you're using older versions, check this KB. These steps are applicable for Microsoft SQL and PostgreSQL database backends. For ...
Unable to import users from AD
Issue - 1: Unable to add domain: If you are using SSL port to connect with the domain controller, then please select the checkbox if SSL is enabled and try adding once again. Issue - 2: Unable to fetch users from AD: Please be noted that the user ...
How to recover a forgotten password in Applications Manager
In case you have forgotten your account password or if your password does not work, you can request a password reset from the login page of Applications Manager. To do so, follow the steps given below: Prerequisites for password recovery 1. You ...
Reset Applications Manager login password for admin account (For v15690 to v15980)
Note: If you're using Applications Manager v15990 and above, check this KB. Follow the steps below to reset the admin account password in Applications Manager: Open the <AppManagerHome>\conf\AMServer.Properties file using a text editor and check the ...
Why the imported AD user with Administrator privilege behaves as Non-Administrator User?
Solution: In Applications Manager, domain settings must have User permission as "Full Control" in order to import users as Administrator. Domain Settings
How do I change the timeout for Applications Manager web client session?
Solution: By default, the login timeout (session-timeout) is set to 20 minutes. To modify this setting, locate the web.xml file in the <AppManager_Home>/working/apache/tomcat/conf directory. Find the following tag within the file: ...
Reset Applications Manager login password for admin account (For v15680 and below) ?
Note: If you are using Applications Manager version 15690 and above, refer to this link . Solution: Open the <AppManagerHome>\conf\AMServer.Properties file with any text editor and check for the key am.dbserver.type= < >. If value is 'mssql' then ...
