If you want to verify if SNMP service is running fine in your server and check if the SNMP connection to the server is established, you can download and install our free tool MibBrowser. This tool can also be used to verify the values returned by ...
Make sure whether SNMP is installed and running in the server. Also refer here in case you are not able to view monitored data. If SNMP is running and the SNMP request is still getting timed out, follow the below troubleshooting steps : Check ...
Applications Manager should be able to access the SNMP device Make sure the host and SNMP port of the device is accessible and open from Applications Manager machine If the version is v1/v2, make sure the community string provided is correct. If the ...
OID's used for the disk utilization: hrStorageDescr 1.3.6.1.2.1.25.2.3.1.3 --> this will give you the description of the disk hrStorageAllocationUnits 1.3.6.1.2.1.25.2.3.1.4 --> this will describe the allocation unit (in bytes) hrStorageSize ...
1) Please check the snmp agent is running in problematic remote server or not. 2) if it is running then execute the snmpwalk.bat / snmpwalk.sh This snmpwalk is used to check if the connectivity and the Discovery of the SNMP Server is possible from ...
If you are not able to view the monitored data in SNMP mode, the following are the possible reasons : SNMP service is not enabled on the server. Make sure SNMP service is installed and is running. The SNMP request might have timed out. Refer here. ...
Solution: If SNMP Device's table data is showing no data in the web client then check all the OIDs of the particular table if they are returning proper values. This can be verified using MibBrowser. If 1st OID doesn't respond then the result will be ...
Solution: Follow the steps below: For example, you are not able to load the file "STARHOME-Traps-v21.mib". 1. Open the STARHOME-Traps-v21.mib file and check for this content "DEFINITIONS ::= BEGIN" Starhome-MIB DEFINITIONS ::= BEGIN Here file name ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...