I am not able to view monitored data in SNMP mode, I get the "No data Available" message.

I am not able to view monitored data in SNMP mode, I get the "No data Available" message.

If you are not able to view the monitored data in SNMP mode, the following are the possible reasons :
  1. SNMP service is not enabled on the server.
    1. Make sure SNMP service is installed and is running.
  2. The SNMP request might have timed out. Refer here.

Check if SNMP is running on the server

Windows 
  1. Go to Start-> Settings-> Control Panel->Administrative Tools-> Services
  2. Check for SNMP Service.
  3. If SNMP Service does not exist, install SNMP.
  4. If  SNMP Service is displayed but the status of the Service is not displayed, double click on SNMP Service and click on Start to start the Service. You can also choose to start the service manually or automatically.

Linux

  1. Execute any one of the  command in the console
    1. $ /etc/rc.d/init.d/snmpd status or $ service snmpd status
  2. If SNMP is installed, but is not started, execute any one of the command in the console to start SNMP (as root)
    1. $ /etc/rc.d/init.d/snmpd start or $ service snmpd start
  3. If SNMP is not installed, install SNMP. 

Install SNMP

To configure SNMP on your server, refer SNMP installation and configuration.

You can verify the SNMP connection and the OID values using our MibBrowser tool. More details


If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.