1. Include the below lines in postgrsql.conf file located in <Data DIRECTORY>: shared_preload_libraries = 'pg_stat_statements' pg_stat_statements.track = all 2. Execute the below commands in psql shell: CREATE EXTENSION pg_stat_statements; 3. Restart ...
Error Message: The connection attempt failed! Reason: This error occurs when you are trying to add an SSL enabled server but the certificates which are used for SSL connection are not present in the cacerts. Solution: To import certificates, ...
For Version 10 or above: On master node: Run the following command in psql shell: select client_addr, state, sent_lsn, write_lsn, flush_lsn, replay_lsn from pg_stat_replication; Output: If it displays "empty-set" --> replication is not ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Steps for creating support information file: The log files are located in <Applications Manager Home>/logs directory. If the Logging level in Admin tab-> Logging -> is not 'Print all logs', then change it to 'Print all logs' and reproduce the issue ...