FAQs
Managing Node.js applications using PM2 Process Manager
Configure PM2 Process Manager to manage Node.js applications Follow the instructions given below to configure PM2 Process Manager to manage Node.js applications: Configure the processManagerEnabled key in the already created apminsightnode.json file. ...How to create a new instance after deleting the existing one?
You can create a new Node.js instance after deleting the old instance using the steps given below: Open the application root directory and click on the apminsightdata folder. Delete the apminsight.json file. Restart the Node.js application. Upon ...Folder path to view the Node.js agent logs
By default, the logs generated by the Node.js agent are stored in the apminsightdata folder, which resides in your application's current working directory. The log files can be found at: <app-path>\apminsightdata\logs If you would like to customize ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro