In the current design of SDP, it requires us to recreate the same options for every catalog we are developing.
Over the last couple of months, I have created several individual service catalog request template for - monitors, laptop, IP phone, wallboard, software, RAM, file server access, internet whitelist, projectors, etc. - each automatically generate individual tasks that every IT support group should perform within the agreed OLA and each request template has its own SLA.
Is there a plan to develop a feature that will allow us to reuse multiple service catalog request templates into one "Order Guide"?