Hide Groups - FFR

Hide Groups - FFR

We'd like the ability to hide certain groups from an incident template using field and form rules. Currently Group is not an available option from the drop-down.



Why do we want this? We are using the Tech Availability Chart to assign and view resources. Since our team is split across multiple Support Groups, we created separate Support Groups per Manager team. This way managers and team members can view their teams availability without having to locate everyone across multiple support groups. 

                  New to ADSelfService Plus?