Change Ticket ID
I've just installed a new instance of SDP MSP 9.4 and want to change the ticked ID from the default value of 1, to something else, like start from 100000.
After looking around for answers I found this link, http://kbase.servicedeskplusmsp.com/faq/requests/how-to-change-the-order-of-requestid.html but it seems to be a bit old and the database entries don't really match up.
Would it be possible to get an updated instruction for the newer versions of SDP MSP?
We are using postgres database.
Thanks!
After looking around for answers I found this link, http://kbase.servicedeskplusmsp.com/faq/requests/how-to-change-the-order-of-requestid.html but it seems to be a bit old and the database entries don't really match up.
Would it be possible to get an updated instruction for the newer versions of SDP MSP?
We are using postgres database.
Thanks!
Topic Participants
Patrik Björkman
Jayashree Gowrisankar
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