Error occurs while launching SelfService Software portal - Solution provided did not match MD5 CheckSum hash
I was provided with the attached PDF as a solution for the SelfService Software Portal script error via your Chat Support (Ref: #725171 ) I downloaded the ZIP file from the link as provided in the PDF: https://downloads.zohocorp.com/dnd_60/Endpoint_Central/ZgZ23chsxp1FERA/ssp_script_issue_fix_cloud_2300_7.zip
Endpoint Central Agent Uninstallation
What does this mean? I downloaded the AgentCleanupTool and ran it on the server hosting Endpoint Central. The .exe created AgentCleanupToolClient.exe which I ran on the client PC. (as an administrator)
Problem authorising Change without Subcategory
Hi, Once a change is submitted - the system will not allow it to go into Planning stage, unless a Subcategory is selected, even is Subcategory selection is not a mandatory field. Any ideas?
Offline MFA protection now available with ADSelfService Plus build 6300
Hello Everyone, We are glad to announce the release of ADSelfService Plus' latest build, 6300. Feature Offline MFA protection for the remote workforce: Logging into Windows machines, RDP machine logons, and UAC elevation prompts that require credentials
Customization Login form doesn't works with some CSS elements!
Customization Login form doesn't works some CSS element! for example this code elements like: content: '\00bb'; and transition: 0.5s; and opacity: 0; not works .btn span:after { content: '\00bb'; position: absolute; opacity: 0; top: 0; right: -20px; transition:
[Free e-book] Reduce IT expenditure by 50% using unified IT analytics
Silos in IT operations can cost your organization time and money as your technicians juggle multiple tabs to try and find solutions to problems. Unified IT analytics can source data from multiple IT monitoring and management apps, as well as business
[Free e-book] Reduce IT expenditure by 50% using unified IT analytics
Silos in IT operations can cost your organization time and money as your technicians juggle multiple tabs to try and find solutions to problems. Unified IT analytics can source data from multiple IT monitoring and management apps, as well as business
[Analytics Plus webinar] 5 things to keep in mind when planning your IT budget
Hello folks, We're happy to bring you our latest webinar on 5 things to keep in mind when planning an IT budget. Date and time: January 31, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? The benefits of an accurate IT budget range beyond
[White paper] AIOps: The journey from reactive to proactive ITOM
Join us as we explore the effective implementation of AIOps in your IT infrastructure, its maturity stages, and potential business impact. We also discuss the past, present, and future of AIOps offerings and the market, along with the current challenges.
[White paper] AIOps: The journey from reactive to proactive ITOM
Join us as we explore the effective implementation of AIOps in your IT infrastructure, its maturity stages, and potential business impact. We also discuss the past, present, and future of AIOps offerings and the market, along with the current challenges.
Tie Software licenses to GL Codes
Is there a way to tie each software license to a GL code or Cost Center? This would be very useful for reporting and creating budgeting.
[White paper] AIOps: The journey from reactive to proactive ITOM
Join us as we explore the effective implementation of AIOps in your IT infrastructure, its maturity stages, and potential business impact. We also discuss the past, present, and future of AIOps offerings and the market, along with the current challenges.
Maintenance Module - Bulk Import
Hi, is there any way of doing a bulk import into the Maintenance module with a schedule? Scenario is that we have 580 sites/requester and need to setup a maintenance request for each of them that triggers a periodic stock check request. That's a lot of
Forward Resolution Template
Hello community, is there any way to change the template which is used when you forward a resolution? There doesn't seem to be any option to edit the template. Thanks in advance!
[White paper] AIOps: The journey from reactive to proactive ITOM
Join us as we explore the effective implementation of AIOps in your IT infrastructure, its maturity stages, and potential business impact. We also discuss the past, present, and future of AIOps offerings and the market, along with the current challenges.
[White paper] AIOps: The journey from reactive to proactive ITOM
Join us as we explore the effective implementation of AIOps in your IT infrastructure, its maturity stages, and potential business impact. We also discuss the past, present, and future of AIOps offerings and the market, along with the current challenges.
reply email search
hi I was wandering is possible to in replying to a request instead of email address we search the person who we want to reply to or CC to by display name . if we have a organization that employees id as email like 22.11167@example.com its almost impossible
Keyboard not responding with WinPE on Surface Laptop 4
When deploying a PE image with Dekstop Central on Surface Laptop 4, the PIN for deployment is asked but the keyboard does not respond. After entering the PIN for deployment, everything works like a charm. Is it normal to have this kind of behaviour on
Migrating SDP to new Windows Server - are there instructions?
Hello - We are migrating to a new Windows Server and I'm wondering if there are detailed instructions? I have found these but want to confirm these are the latest instructions: http://www.zohocorp.com.cn/manageengine/products/service-desk-msp/faq-general-modules.html#moving4
SDPCloud - Subject update to include custom date on form submit
Hi, So we're creating some templates for starters/leavers and one thing I'd like is to include a custom field (start date or end date) in the subject along with the starter/leavers name. I've gotten so far, but I can't work out how to parse the custom
How to pull Machine name, CPU, Physical Memory, Video Card and driver, and disk info
I prepared a custom report for this, but it randomly shows information among multiple duplicate lines using the hardware sub category:
[SOLVED] Unable to pass reason via rest api to aquire password
Hi, I am trying to get the password for an account via the restapi of password manager pro but I am unable to pass the reason in a way the api would accept it. curl -X GET -k -H "Content-Type: text/json" -H "AUTHTOKEN: <hidden>" https://testing123.uk/restapi/json/v1/resources/52242/accounts/56759/password
Mail server settings not saved in Mange Engine service desk plus V10.5
Dear all, kindly i need your support that i am facing an issue with mail server settings in Manage Engine Service Desk Plus V. 10.5 in the attached file our mail server setting the error type:FAILURE :E-mail settings saved successfully. But error occurred
[ ManageEngine ] - Our IAM and cybersecurity seminars are back in Riyadh and Jeddah
Hello, We are thrilled to send you this exclusive invite to be a part of Shield 2023: An IAM and cybersecurity seminar in Riyadh on June 5 and Jeddah on June 7. Our senior technology evangelists will be sharing their thoughts on how you can better manage,
Sending the notification failed
When answering the tickets opened by the applicants I get the second error: Sending the notification failed. Has anyone ever gotten this error? How did you solve it?
Turn off weekly automatic ticket?
Hello, A previous employee set up a weekly ticket that was automatically assigned to him. They are no longer with our College so I would like to turn it off, however when I look around in automation I do not see where this might be configured. Does anyone
Endpoint Central SP file naming
Can anybody tell me what is going on with file naming of DC patches? Always the same filename and the history is unusable. Thanks, Juergen
Meraki firewall, switch or AP & network scan
Hi, We scan the networks on all our sites and on each site we have atleast 1 Cisco Meraki Firewall, Switch and AP. These do not show up in the discovered assets when we run scans. Is there a way to discover these? thanks Gareth
[SDF- 85236] How to customize the portal homepage
How can I add a button next to all other buttons for all our instances to another weblink? Explanation : We have a (ManageEngine) ICT helpdeskbutton, a (ManageEngine) HR helpdeskbutton, and several other helpdeskbuttons but we need also a button to enter
Ticket Transfer Report
Hello, I would like to create a report that: - Presents tickets re-assigned from a specific support group to any other support group - Has the ability to specify a date range for the data I have played with some queries but the date format is difficult
Support for domain specific dns server
Hello We have Desktop Central installed on a central server connected to three AD servers. This server is on a network with different dns server then the three domains. That means when I try installing the agent from Desktop Central to a computer, I browse
Deploying scripts that required elevated privileges fail when deployed through desktop central
Whenever I try to deploy a script configuration to a machine through desktop central, it fails. I know why it fails - it's because the script requires elevated privileges to run properly. I've confirmed this by running my script via a regular cmd prompt
MSI user based install - Error Code : 1622 , Error Message : Error opening installation log file.
I am using DC Cloud, and am trying to deploy a userbased MSI file. I am getting an Error Message: Error opening Installation log file. Is there a way to set the log file using "MSI / MSP Properties for installation" ? How else can I get around this error?
User Administration - Dynamic Groups in Computers to be Managed Scope
We would like the ability to use Dynamic Groups when defining the "Computers to be Managed" in the technician user administration. The goal is to only allow the tech to manage Windows Computers and not Servers. Managing a static list of computers is
need extended demo and more licenses
We need a longer demo to very this works on our network as we ran into an Excel issue using the endpoint central client. We also need more inventory as we have already caped out.
Single Msi For Manage Enginge Patch manager Plus Deployment
hi it will be much helpful to have single msi file with site configuration for deploy,ent of patch manager plus agent
'Systems Requiring Reboot' not showing any Linux machines.
Hello, I am evaluating PMP for deploying patches to Linux machines. I noticed that none of my Ubuntu and CentOS got shown up at the 'Systems Requiring Reboot' page even though they should be rebooted (i.e. using command needs-restarting -r for CENTOS
User Hours Report Azure
Hey all Is there a version of the User hours report that will work for user working from home?
Azul Zulu Java Multiple Vulnerabilities (2023-01-17)
I am seeing ADAudit Plus flagged for this vulnerability by Tenable/Nessus, running on the latest version of ADAudit+ Azul Zulu Java Multiple Vulnerabilities (2023-01-17): https://docs.azul.com/core/zulu-openjdk/release-notes/january-2023
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
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