ADManager not showing correct licensing information from Office 365
Hi All, I'm trying to update O365 licenses for our User Creation Templates. When I open a template and go to the ""Office 365" tab to assign a license for the template, the updated Office 365 licenses do not show. Most of the licenses do not show. How
Report All Users list
Dear All, Please help me create query MySLQ to create report Requester list (include all Requester and Technician) - All field data. Thanks & best regards Tung Tran
End-of-Life (EOL) Announcement for Change V1 APIs
Dear users, ServiceDesk Plus V1 APIs for the change module will reach its end-of-life (EOL) on January 31, 2024. Moving forward, any upcoming releases will not have access to the V1 Change APIs. Impact: Any external products, web clients or desktop applications
Automaiton/Orchestration profile not working with "Disable user" action
Hello, I would like that when I disable an user, it is automatically moved to an other OU. To do so i created an orchestration profile mapped to an orchestration template. The profile looks like this. However, when i disable an user via admanager plus
Google fixes a critical severity vulnerability and releases several security fixes in its Chrome 117.0.5938.62/.63 Stable Channel update
Hey everyone! Chrome Stable Channel has been updated to 117.0.5938.62/.63 for Windows and 117.0.5938.62 for Mac and Linux. This update comes with 16 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability and releases several security fixes in its Chrome 117.0.5938.62/.63 Stable Channel update
Hey everyone! Chrome Stable Channel has been updated to 117.0.5938.62/.63 for Windows and 117.0.5938.62 for Mac and Linux. This update comes with 16 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability and releases several security fixes in its Chrome 117.0.5938.62/.63 Stable Channel update
Hey everyone! Chrome Stable Channel has been updated to 117.0.5938.62/.63 for Windows and 117.0.5938.62 for Mac and Linux. This update comes with 16 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Scanned software not updating to latest version
Good morning. We are on Version 10.1.2138.13. We have noticed that several installed softwares (Chrome, FireFox, Zoom etc) are not updating to the latest version of the software. Under Systems, some of them do not even show up as vulnerable systems. When
Backup fails, yet, it didn't
So I have some Palo Altos that I am monitoring and backing up, or should say it appears to backup as the configuration IS in NCM, but it shows the backup failed, backup status shows test credentials, however, testing shows it works, and manually doing
Mozilla fixes a critical severity vulnerability in Firefox (117.0.1), Firefox ESR (115.2.1) (102.15.1) and Thunderbird (102.15.1) (115.2.2)
Hey everyone! Mozilla has fixed a critical severity security vulnerability in Firefox (117.0.1), Firefox ESR (115.2.1) (102.15.1) and Thunderbird (102.15.1) (115.2.2). The details of the vulnerability fixed are as follows: Platform CVE ID Vulnerability
Mozilla fixes a critical severity vulnerability in Firefox (117.0.1), Firefox ESR (115.2.1) (102.15.1) and Thunderbird (102.15.1) (115.2.2)
Hey everyone! Mozilla has fixed a critical severity security vulnerability in Firefox (117.0.1), Firefox ESR (115.2.1) (102.15.1) and Thunderbird (102.15.1) (115.2.2). The details of the vulnerability fixed are as follows: Platform CVE ID Vulnerability
Mozilla fixes a critical severity vulnerability in Firefox (117.0.1), Firefox ESR (115.2.1) (102.15.1) and Thunderbird (102.15.1) (115.2.2)
Hey everyone! Mozilla has fixed a critical severity security vulnerability in Firefox (117.0.1), Firefox ESR (115.2.1) (102.15.1) and Thunderbird (102.15.1) (115.2.2). The details of the vulnerability fixed are as follows: Platform CVE ID Vulnerability
Can we Automatically remove disabled users from groups?
I have seen an article on ManageEngine's blog that it is possible to automatically remove disabled users from groups using a scheduler or by executing the steps manually. Need help to make it possible. https://blogs.manageengine.com/active-directory/2017/05/11/automatically-remove-disabled-users-from-groups.html
Patch Tuesday updates - September 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday: New Security Bulletins : 2023-09 Security Only Quality Update for Windows Server 2008 Systems (KB5030286) (ESU) 2023-09 Security Only Quality Update for Windows Server
Patch Tuesday updates - September 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday: New Security Bulletins : 2023-09 Security Only Quality Update for Windows Server 2008 Systems (KB5030286) (ESU) 2023-09 Security Only Quality Update for Windows Server
Inventory Software & Patch Scan Improvements
Hello, I would like to request for the ability to schedule software & patch scans to be done based on OU/Custom Group. For example, we would like to scan our remote offices only late at night/on the weekend, and we would like updated information from
Patch Tuesday updates - September 2023
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday: New Security Bulletins : 2023-09 Security Only Quality Update for Windows Server 2008 Systems (KB5030286) (ESU) 2023-09 Security Only Quality Update for Windows Server
MDM remote wipe of windows laptop
Hello, I found a post from about 2 yrs ago that stated the Desktop Central MDM could not remote wipe a windows laptop. Has there been any change to allow the MDM to remote wipe a windows laptop. I am looking for a good MDM, but one of the major requirements
Cannot open ServiceControll
How to resolve this? C:\Users\AA\Desktop\KeyManager_WindowsAgent64-bit\KMPAgent>AgentInstaller.exe install XXXXXXX Connecting to Server... Registering.. Cannot open ServiceControll . Exiting
[ITOM day Hyderabad] Learn how you can make your ITOps more proactive with AI and automation by attending our free seminar
Hello, Hope you all are well. It’s no surprise that conventional ITOps approaches may no longer even be feasible, making the adoption of AIOps the obvious choice to scale resources, eliminate downtime, and effectively manage SMBs and enterprise ITs. By
Report for Software by User and Software by PC
Hello, I have the following Use Case: I need to know which Users have Software with "Citrix" in the Name installed. Those users could technically access Servers from one of our client companies and therefore need a higher office licence. So in short,
Turn off Work or School Notification
Hi We are using Endpoint Central MDM Geo-Tracking but scan locate devices in action or schedule scan this is notification viewing users how can i turn of only this is notification thank you for all
[Free ITOM workshop] Learn how to implement effective ITOps monitoring strategies and win exciting prizes.
We are excited to invite you to the upcoming ManageEngine ITOM Workshop on 18th Oct, at The International Centre, Toronto. Throughout this workshop, you'll have the opportunity to explore various facets of IT operations management in a detailed manner.
Patch categorization question
Why is the update for AspNet Core 6.0.21 (KB5029688) labeled as a Non Security update when there's 3 CVE's that have been fixed with this update? Shouldn't this be marked as a security update? From the KB Release notes: Notable Changes .NET 6.0.21 release
[Free e-book] Beyond performance: A guide to measuring your IT technicians' skillsets
We prioritize tracking and optimizing the performance of help desk technicians, but often fail to account for how closely performance is tied to technician skillsets. Identifying individual skill levels of technicians is vital in understanding and improving
[Free e-book] Beyond performance: A guide to measuring your IT technicians' skillsets
We prioritize tracking and optimizing the performance of help desk technicians, but often fail to account for how closely performance is tied to technician skillsets. Identifying individual skill levels of technicians is vital in understanding and improving
[Free e-book] Beyond performance: A guide to measuring your IT technicians' skillsets
We prioritize tracking and optimizing the performance of help desk technicians, but often fail to account for how closely performance is tied to technician skillsets. Identifying individual skill levels of technicians is vital in understanding and improving
how can I get OpManager alerts\events in SCOM (2019)
If we want to get alerts and events in SCOM from ManageEngine OpManager, do you have anything off the shelf or recommended api calls to get device info and or status so we can alerts in our SCOM dashboards
Google fixes a critical severity vulnerability in its Chrome 116.0.5845.187/.188 Stable Channel update
Hello everyone! Chrome stable channel has been updated to 116.0.5845.187/.188 for Windows and 116.0.5845.187 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability in its Chrome 116.0.5845.187/.188 Stable Channel update
Hello everyone! Chrome stable channel has been updated to 116.0.5845.187/.188 for Windows and 116.0.5845.187 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
Google fixes a critical severity vulnerability in its Chrome 116.0.5845.187/.188 Stable Channel update
Hello everyone! Chrome stable channel has been updated to 116.0.5845.187/.188 for Windows and 116.0.5845.187 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
very strange
Hello, I was able to enroll 3 devices, as all my ipads are in the ABM, and it synced correctly with manageengine, then I tried to enroll the device 4 and 5. but the ME MDM is not installing. when I go to the settings, under vpn, I see the MDM info but
Cannot Integrate AAP into SDP
When I go to SDP and go to integrations, then click the settings for Advanced Analytics Plus, it just pops up an error. Neither myself, co-workers, or support have been able to resolve this issue. I have restarted and shut down/rebooted the service. I
Navigating Economic Uncertainties: How IT leaders are adapting their budgets
Hello all, How you allocate costs for your IT resources during economic uncertainties will determine your organization's resilience, including decisions on: Whether to increase or decrease your IT budgets. Where to double down. How to trim costs without
Time Showing in Description after Add a Request
I require assistance with the time output. Could you please review the script code in picture #1, the mandatory fields in picture #2 from the requester portal, and the output in the description field marked "on Form Submit" in picture #3? I would like
Cannot Import Users via CSV
I was originally attempting to import users via Active Directory, but I was running into an issue with authentication, and I decided to try importing via CSV file. I am now having an issue where it detects the correct amount of CIs, but every one of them
Can you make Multi-line text box for service request resources?
I am creating some service catalog request templates and I am getting requests to make some of the resource fields multiple line text boxes instead of single line. Any way to make this happen? Some of the questions we ask arent just a simple one sentence
Making a Variable Bold on the Description Using Scripts
I would require a small assistance to make a variable on the description in bold. As attached (script Image No. 2) please let me know the modification required on the script to achieve the outcome.
Add Billing Contract to Email Command
Add the ability to set the Billing Contract to the Email Command as it will help set up a ticket automatically.
REST API - Downtime schedule APM v16091
Hello, I would like to do downtime schedule trough REST API and I see that I could try with an action "Webhook/Rest API Action" But I dont know which is the URL and the name of parameters to do a test with one option of PayLoad Type. Please, could you
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