Cannot Integrate AAP into SDP
When I go to SDP and go to integrations, then click the settings for Advanced Analytics Plus, it just pops up an error. 
Neither myself, co-workers, or support have been able to resolve this issue. I have restarted and shut down/rebooted the service. I have updated to the most recent version of Service desk as well. I know there are batch files to change the port number of the server incase if you cant connect to it, maybe theres a batch file that resets integrations? I can't use AAP right now and we just purchased it. If anyone knows anything about the issue I would appreciate it.
Support found this in the logs:
[07:51:04:360]|[09-11-2023]|[SYSERR]|[INFO]|[59]: Caused by:
java.lang.StringIndexOutOfBoundsException: String index out of range:
-3|
[07:51:04:360]|[09-11-2023]|[SYSERR]|[INFO]|[59]: at
java.lang.String.substring(String.java:1967)|
[07:51:04:360]|[09-11-2023]|[SYSERR]|[INFO]|[59]: at
org.apache.jsp.setup.ZRConfigurationDef_jsp._jspService(ZRConfigurationDef_jsp.java:608)|
[07:51:04:360]|[09-11-2023]|[SYSERR]|[INFO]|[59]: at
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)|
[07:51:04:360]|[09-11-2023]|[SYSERR]|[INFO]|[59]: at
javax.servlet.http.HttpServlet.service(HttpServlet.java:764)|