ADManager Plus 5 wont start up (mysqld-nt.exe has stopped working)
Hi guys We are running version 5. When you start it up it loads up the splash page and about halfway through i get an error message saying that mysqld-nt.exe has stopped working. Thanks Karl attached is my wrapper.log (as a text file)
Se others technicans request in request view
Hi How do I see others technicans request easy in request view? can I make a filter for that? problem is that I must do a filter for eache technican, it´s to many technicans=many filter views...
Exchange Reporter Plus 4.1 Build 4140 RELEASED
Hi, Greetings from ManageEngine Exchange Reporter Plus Team! We are happy to announce the general availability of Exchange Reporter Plus 4.1 Build 4140, an enhanced version of our Microsoft Exchange Server Reporting and Analysis software. Features and Enhancements in this Release: Outlook Web Access Log on specifics report, Report on "Log on count per department/ Users of a department/ Specifics users of a department". Existing Customers! Take the Service Pack route to upgrade your existing Exchange
Device in Trouble state without open alarms
Hi, I have a bunch of devices showing Trouble state (in the icon next to the device name) but there are no alarms for them. Can I do something to correct this? Many business views are shown in trouble too because of them. Thanks in advance. Andres
Password Manager Pro 6.5 Released
We are glad to announce the release of Password Manager Pro 6.5 (build 6502). We take this opportunity to thank all our customers and users for their feedback and the continued support. This release offers many exciting features, including HTML5-powered, first-in-class remote login mechanisms, secure, offline access to passwords with auto sync to mobile devices and a host of other enhancements. Issue faced in launching PMP web-interface in Firefox 11 has also been fixed. List of New Features / Enhancements
anyway we can make the Worklog visible to requesters
Is there a way we can make worklog on request visible to requesters (read only) to show them the work is being done.
LDAP down, I can't login
This is mine problem, I selected LDAP connection and now, in my login page I can't no more select my domains. There are only LDAP and local access. There are 5 admin, 4 admin can't login because there is no AD access and the default admin is no longer in the DB. When I try the query in the FAQ to reset admin password I can't find admin/administrator user. How can I restore the connection to my domain and delete the LDAP one??
Alarms on virtual device
Hello, I have to monitor several ESX with new VM created each days. My problem is I don't want to monitor those VM but only a few of them. I have already used the quick configuration wizard to suppress alarms on virtual device but when a new one is created I still have alarms from it. Is there a way to disable forever alarms of a designated category? Thanks, Loïc
Service Catalog linked to Prices
Hi We are deploying SDP in our environment and support a number of customers over many hundreds of sites. We initially used SDP for the asset management functionality and lifecycle, however we are looking at making more use of the product. We are required to produce a service catalog for our customers, in effect an online portal where by a customer could request a laptop, piece of software, iPad etc. select from a limited number of configuration options and we would then action. It seems that the
Announcement Notifciation Enhancement
When an announcement is posted in SDP, it would be nice if there was a notificaiton in the bar below the tabs. Maybe when a new announcement is posted, put a button next to the Quick Actions dropdown. It would get the attention of the technicians that need to know those without requiring email to get those notifications. Speaking from my experience, I rarely go to the Home Tab, My View section.
E-mail Type of Incoming Mail Server Settings
What is E-mail Type in Mail Server Settings of ServiceDesk? How to configure it?
Merge requests
Hi If I wil merge 4 requests, can I chose witch reqest ID that is master and be that request that is left of this 4 requests? What information is been left in the master request?
SNMP Trap-based workflow issue
I’m trying to create workflows based on SNMP traps and cannot figure out how to reference the trap that triggered the workflow. The example I’m working with now is - I want an email sent every time a user account is locked in AD. -I created an event-log monitoring trap on the DC that sends a trap to OpManager whenever an account is locked - this works -I created a trap processor in OpManager for this trap - this works -I created a workflow triggered by this trap processor to send an email - this
Notification of deleted requests?
Is there a way to configure notification rules for when a request/problem/change etc is deleted? I would like to receive an email notification every time an item is deleted from the system with the content of the item and the user who deleted it included. Is this already possible and I'm just being UI-challenged? Thanks, M Patrick
Moving opmanager an MSSQL database to a new network
Hi guys we are upgrading our network Structure and need to move opmanager and the MSSQL DB to a services network. The main issue i have is the IP address of opman and the db server will change. What are the forceable implications of this and how can i update the details so when i move the devices opman will it still see the db server Thanks, Stephen
Migrating to a VM
HI, I installed Manage Engine recently but now I want to move it to a VM. How can I do this, while exporting the settings + data? I need this asap.... Thanks!
Release Updates 2012
Dear Customers, This year Release updates will be posted in this forum. Our Product Roadmap details will be available from the following link http://www.manageengine.com/products/support-center/roadmap.html Next Hotfix Issue fixes and Enhancements can be tracked from the below link https://supportcenter.wiki.zoho.com/next---features---issues.html Regards, Arun Supportcenter Plus
Something wrong from calculation.
I found wrong tablespace information on column "% of Used Bytes", that show "210.59%" Can I fix it? Build Number : 10310
" Error while installing ServiceDesk Service"
While Installing Manage Engine Service Desk on Windows 2003 Server i get a message " Error while installing ServiceDesk Service"
Printing Report
I am using serviceDesk plus, that contains data I mean request,problems,incident etc, but when I go to print the report it doesn't show any data like nothing you entered,is there any means that I can see my entered data in my report or do I suppose to configure something or what can I do Please Help
Connect site to department
Hi Where do I connect one ore more departments to one Site?
Barracuda NG Firewall firmware 5.2.3 now supports IPFIX export
Barracuda announced the release of Barracuda NG Firewall firmware 5.2.3 and the good news for us is the inclusion of IPFIX support. View the announcement from Barracuda product blogs below: http://blog.barracuda.com/pmblog/index.php/2012/03/14/barracuda-ng-firewall-5-2-3-firmware-released-2/ For complete release notes on this firmware and to know about IPFIX export, check the link below: http://www.barracuda.com/ns/downloads/Other/Barracuda-NG-Firewall_ReleaseAndMigrationNotes_5-2-3.pdf ManageEngine
Embed-ed dashboard for large screen
Currently, I'm using the large screen monitor as the dashboard to monitor the devices. Those screens are really handy to see what is going on the network devices and servers. I'm using the 2 screens. One for the Server and VM OpManager business view dashboard & Applications Manager business view on dashboard with embed-ed iframe. Others are network map. These screens are refreshed by JavaScript and show 30 seconds each. Also, since it is large screen, I enlarged the screen by 130% on web browser.
DeviceExpert build 5650 Released!
Hi, We are glad to announce the release of DeviceExpert build 5650. We take this opportunity to thank all our customers and users for their feedback and the continued support. DeviceExpert Build 5650 New Features and Enhancements High Availability Architecture: Support for high availability architecture through redundant server instances. This helps ensure uninterrupted access to device configurations and network configuration management activities. Dashboard Enhancement: End-of-Life (EOL) details
Device Template for Domain Controllers?
In a future version, can you create a Device Template for Domain Controllers similar to the new VMware device templates to allow monitoring parameters on all Domain Controllers to be updated simulaneously.
Remove 'Jump to' icons on SubBar
An organization may not even own the OPManager and/or ADManager products. As such, there is nothing and it is irrelevant to have a "jump to" link to them. This button/link should be removed or configured to optionally display.
layer 2 mapping and VLAN
I was wondering how the layer 2 mapping will reacte on a network were we rely on VLAN. I want to discover switchs and determine my physical layout. As far as I expect, the layer 2 will only see the logical layout. Am I wrong? How the discovery will react on my trunk port? Dany Chouinard Service informatique C.S. Or-et-des-Bois
How can I personalize reiterative alerts?
Hey guys, I'm currently working with Application Manager 9 and want to personalize commands/alert configuration, because I want reiterative alerts with defined intervals. The only option I see under the Admin > Commands/Alert configuration is the following: 'Execute commands repeatedly in case the state of the atribute is Critic or warning (until it clears)' Any chance I can personalize that? Plus, how can I change the language of AppManager? Hoping to get answers asap, Regards. Sebastian C. IT Engineer
Time Entry Limit
Is there any number limit in adding time entry within a single request?
OPMANAGER - Device already present in the System
Hi, I'm facing a problem when I try to re-add a monitor that I deleted. I'm using the OpManager Build 8720 and when I try to add it again I receive from the OpManager the following error: "Device already present in the System" How can I fix this problem and add the monitor again? Thanks a lot! Att, André Mascarenhas PinPoint IT Management.
WMI not an option on Central
Hi, We are in the process of defining the device templates for our servers. When we want use wmi to add counters not default in OpManager, we do not get the option to use WMI when on the Central node. On the probes on the other hand, this is an option. What can we do to enable wmi for monitoring on the Central server too? Regards Svein
snmp trap processor
Hello, in past versions i created a trap parsers in conf/trap.parsers to make a critical/clear standard bgp traps to act as desired ( one alarm generate when bgp went down and clear that alarm once the bgp got to established state ). i want to test opmanager 8 and have the following issues: - installed the 8.720 version - updated to 8.800 and applied the latest patch ( 8812 ). after upgrading all trap processor went wrong ( in admin / trap processor all processors couldn't be used - got only the
user import from AD
Hi, I just installed the PMP on linux and want to import a group of users from AD. My problem is now, users are always duplicated and the searchfilter (objectclass=organizationalPerson) doesnt have any affect... what can be wrong ? thanks
PMP Access Permissions
I have setup a Resource group and given a user group manage permission. I then setup a resource, and did not specify any other permissions. When I created an indiviidual account under the resource, I specified that the user group have view only permission. I am still able to change the passowrd. According to this note in the user guide on share permissions Precedence for Share Permissions: The share permission ('view' or 'view & modify') set for a password overrides that of its resource, which
ServiceDesk Plus OnDemand - Probe scanning problems
I have tried testing out the ondemand version of service desk plus, however, the probe scanning has been only 50% reliable. Frequently, the probe hangs, stops communicating with servers, cannot scan machines, etc.... I tested a local install of servicedesk plus as well, side-by-side, and confirmed it is not a WMI settings thing because the local install version had no issues scanning the machines. Targets include Dell hardware, Windows 7, Windows XP, Windows Server 2008/2008R2..... I have confirmed
how to monitor jboss over internet if Jboss is running behind a firewall??
Hi all, need your help details : I am trying to monitor jboss server which is running behind a firewall and I do have RDC access to it. Application manager is running on a machine which is running on different ip add range and I am trying to monitor jboss over internet . -Jboss is running on ip range 172.30.192.** -Application manager is running on ip 172.30.128.** -Jboss is running on port 443 -Jboss verison : JBoss Enterprise Application Platform, version 5.1.1
opmanager url is not working
Hello, i have Installed opmanager in a VM of windows server the sever in which we installed opmanager..we are able to open the opmanager through internet explorer but when we are trying to open opmanager through internet explorer from desktops,the opmanager is not opening but if we ping to that particular ip which is assigned to opmanager then reply is comming, but if we enter the ip address or domain name in the internet explorer the opmanager is not opening please help.
VMware Add On License
Hi, I need to ask about VMware add on license , is the VMs inside the host is counted as a device and must be licensed , or I can monitors all VMs inside the host regardless of their number as long as I have VMware add on license My best regards
I need a system that will monitor my web site on the a closed network (cannot outside the internet!)
Hello, I need a system that will monitor my web site on the a closed network (cannot outside the internet!) I need to run scripts on the client if the web site is down to wake him up :) Do i need to buy ?: - End User Monitoring (EUM) - ManageEngine® Applications Manager i want to clear that there is one server that can monitor clients but scripts needed to be run on the clients! Please email me on:sagi@orttech.co.il Sagi
how can i restart iis if the service is down?
how can i restart iis if the service is down? I want to create action that when iis down then do iis restart!!! is it possible ?
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