Change context of Password Manager Pro
Hi! After installing PMP it runs on our server at https://server:7272/ But we would like to run it on https://server:7272/passwords What we did: We changed the line <Context path="" docBase="PassTrix" debug="0"/> at the very end of the conf/server.xml to <Context path="/passwords" docBase="PassTrix" debug="0"/> The effect was that now we can reach the server via https://server:7272/passwords but it is not possible to log in! We get redirected to https://server:7272/j_security_check which gives us
Auto Logon Helper on Linux
Hi, i am trying to create an auto logon helper for ssh on linux machines. I tried konsole -e ssh %DNS_NAME% -l ¬COUNT_NAME% as command to invoke in linux, but just nothing happens when trying to use it. I am using Firefox 3.6.10 on Kubuntu 10.04. Did anybody successfully create an auto logon helper for ssh on linux? Thanks in advance, Thomas
Create a "shared" resource group
Hi, If i create a resource group, the only option is, it goes under my account in the treeview. I can share its contents with other users, but thats not it. It looks like: -Username Groups --group ---subgroup How i can create "shared" resource group, and how i can give other users access to make sub resource groups and add resources to them. So it would be -Main Group --sub group1 --sub group2 etc Thankyou. kriks
Automatic Password Change - on Machines Availibility ..
1. I want PMP to change machines password automatically when any machine (which is added on PMP) comes on network and become reachable (starts pinging) ... is it possible by some way? 2. I want PMP to auto-change password after someone checks out the password. (I don't want to use "Configure Password Access Control" as i don't want to define authorize admins to approval requests). I would be thankful if you provide me answer/solution for above queries...
Queries on Password Manager
Hi Team Can you help us with these queries from HongLeong Bank on PasswordManager ? 1) How can the solution help to manage split password? the same password is split into 2 personnel (1st half & 2nd half). 2) Can temporary resource(server/network/firewall) ID’s password randomly generated upon releasing to other personnel to use? The password is valid for a few hour (configurable by the solution). Basically we want an automatic way to manage password release to other personnel. Should the
Success Story: Password Manager Pro helps leading supply chain management solution provider bolster the security of IT infrastructure
The IT department of GoFrugal Technologies, which specializes in retail, retail distribution and supply chain management solutions, found it challenging to properly maintain the proliferating administrative passwords of these IT systems. While security systems are in place to guard the infrastructure against external threats, GoFrugal wanted to strengthen its mechanism to rule out any possible internal breaches as well. Especially, access to the sensitive administrative passwords, which give unlimited
Ressource modification through group security
Since we work in teams I'm trying to find a way to delegate ressource modification from a ressource group and user group perspective. So far I just for the Password management portion of it. Basically, I need to be able to say all Ressources from the Dynamic Ressources Group A can be edited by every user belonging to User Group Y (from Active directory)
Treeview
Hi, is there any way to show password administrators the hole treeview, although they have no rights to see the ressources? for example: The ressource "test1" belongs to the ressource group "test all". Password Administrators should see the empty ressource group. Regards, Daniela Leva
Password Encryption
Hi Team We have a few questions. When PMP stores the password and if I try to extract the report, it is in clear text, instead of encrypted format. Even though I am an Admin, I must not be allowed to see the clear text password. Also, is the password sync with AD in realtime ? How about Non-windows UNIX devices, if the password is changed in the Unix system, How does it sync in PMP ? Do we manually have to change this ? Kindly let us know. thanks Isaac ME Tech
High Availability IP Change
We currently have High Availability set up for a Primary and Secondary server. Due to necessary network changes, it will be necessary for us to change the IP address of the Primary server. Will it be necessary for us to rebuild HA for the 2 servers? Or is it possible for us to simply edit the HAPrimary.conf file on the seconday server to reflect the IP change?
Waitin for the new release....
Hi, Is there any plan to release Password Manager Pro Build 6202? Its been a long that you haven't release any new build of Password Manager after 6201 :-) I hope there would be many new changes... Regards ,
PMP will not start after a mysql crash - how do I troubleshoot DB errors?
[10:12:39:376]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|: Entering PassTrixService StartService | [10:12:39:486]|[08-20-2010]|[com.adventnet.passtrix.DMNotificationListener]|[INFO]|[10]|: INIT MESSAGE LISTNER CALLED| [10:12:39:595]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|: Product Version : 6.2.0| [10:12:39:595]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|: Product Build Number : 6201| [10:12:39:595]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|:
Verification Failed
Hi support, Currently, I am exploring PMP. I have added new resource with Valid User account and password, but, when I try to verify the password error message appear : Could not verify if the password of account Administrator of resource w2003Srv is in sync with the one stored in the PMP repository. Check if its possible to connect to the system from PMP server (Ping) or Check if the credentials supplied for password reset for the resource is still valid. any configuration or something in my resource
Password compliance report and File Store type
Hello, I'm just wondering why PMP reports "Reason: Error in validating rule" on a File Store resource type? I've even tried to set a new "No policy" custom policy (ie. with no requirements) to don't make it complain, but it hasn't worked out. What is the sense of assigning a Policy to a Resource if it contains a File Store resource type? It produces that error that of course is misleading. For example, it obviously cannot parse a PDF file to say that is compliant... Maybe you should fix it and avoid
Manage remotely
How can I mange resources remotely? I have SSH access working and am able to added devices. I would like to Upload a PKI file when I create the resource Get a list of resources so they can be compared to an asset management database Remove a resource that is no longer in the asset management databaseAny ideas?
Tree in Password Explorer scrolls to the top when clicking a resource, height question and sharing question
Hi, I got around 300 folders in the Password Explorer, and when i select a folder/resource, the Password Explorer scrolls to the top. Was wondering if there is a workaround for this, would really help us out if there is. The second question, which isn't that importent, I noticed the Password Explorer could have some more height, at least in my web-browser. Is it possible to make the div autosize on height or at least edit the height? And my final question, is there a way to share more than one folder
error starting pmp after upgrade
Hi, I upgraded to PMP 6.2 an outdated PMP server (Centos 5.3). My problem is that when I start the service I get: ---------------- at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source) at com.mysql.jdbc.ExportControlled.transformSocketToSSLSocket(ExportControlled.java:66) at com.mysql.jdbc.MysqlIO.negotiateSSLConnection(MysqlIO.java:3824) at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:1222) at com.mysql.jdbc.Connection.createNewIO(Connection.java:2638)
modify host name and ports used for PMP service.
Is it possible to modify the Hostname and Port for this service? This application will be used on a Windows 2008 R2 server along with other services and I need to provide access on a specific host name and possibly a different port, even to specify port 80 and 443. I plan on disabling the default IIS website and creating separate IIS websites for specific hostnames. This will not function correctly unless I can specify host name along with the ports.
unable to log on PMP
Hello, Since this morning we are unable to log on PMP. I have tried my domain username as well as the local admin : invalid username/password Tried to stop/restart the service : same problem Tried to log from localhost : same problem Tried a password reset : Same problem with new password The service is running, and the web page is displayed correctly, but when trying to login, always endup with the same problem. could you please let me know how to fix this issue Thanks Lo
How does one load/remove devices programmatically?
My company uses an asset tracking tool which we have direct SQL access to and would like to use it as a source to feed into Password Manager Pro. I know Password Manager Pro uses MySQL (Yah!) as a backend so in theory I can manage the devices in Password Manager Pro via a script. There is now reference (that I see) in the manual on how to added or removed resources programmatically in the manual. Can someone please give advice on how to add/remove devices to Password Manager Pro programmatically.
windows scheduled task?
Has anyone ells had problems with resetting a domain service account not detecting it's being used in a windows scheduled task? I’m currently testing PMP for implementation in production and have setup a very basic start: PMP is installed with one windows resource of the server with the scheduled task running under a service account Configured one Windows Domain resource with the service account Created one resource group with my windows resource in it And associated the service account resource
AD on Windows 2008 R2 - PMP
Hello all, I wonder if PMP single sign-on and import functionalities support Windows 2008 R2 Active Directory ? Thanks Y.
AD Name Change
How do we handle a name change so the user still has access to their passwords? We use AD authentication and a user has changed their name from user.smith to user.jones. What is the best way to handle this situation? Thank you in advance for your assistance. Kimberly
PMP - MySQL clustering vs MySQL replication
Do you know if anyone has set up MySQL to do clustering for HA instead of a primary/secondary replication? From http://dev.mysql.com/doc/refman/5.1/en/ha-overview.html: Advantages Offers multiple read and write nodes for data storage. Provides automatic failover between nodes. Only transaction information for the active node being used is lost in the event of a failure. Data on nodes is instantaneously distributed to the other data nodes. Several times when we have tested rebooting the PMP server
Reverse Proxy
Hi All. I setup a squid based reverse proxy to attempt to take some load off the front-end of my Password Manager system and to allow me to load balance across a pair of servers as needed for HA. However, I have found that as the URL changes each load in that "STATE_ID" is updated each load... Request 1 : https://x.x.x.x/STATE_ID/1274180964524/PassTrixMainTab.ve?SELECTEDVIEWIDX=1 Request 2 : https://x.x.x.x//STATE_ID/1274180979968/PassTrixMainTab.ve?SELECTEDVIEWIDX=2 I was looking to try and offload
PMP service failed to start...!
Whenever I am trying to run PMP service with Domain Admin credentials, service fails to start. I have tried entering other credentials but its failing and as soon as I remove credentials and put start-up on "Local System Account" it starts working. Domain Admin credentials or other credentials which I am using are OK from every aspect. Also i suggested in my last post that please provide us any option in PMP interface to run only "Password Change Schedules" with specified Domain Admin ID(s). Please
Authentication Question
According to the user guide (User Management section http://www.manageengine.com/products/passwordmanagerpro/help/index.html)... By default, PMP stores all user data in the MySQL database and performs authentication using database lookups. When you integrate AD/LDAP as the authentication system, the default authentication of PMP would be replaced by AD or LDAP to authenticate a user's identity. At any point of time, only one mode of authentication could be employed in PMP. Does this mean, that users
Installation error
During installation of latest 5 version we got an error on 6%: Component transfer error Component:source File Group:sourceFiles File: Error:The filename,directory name,or volume label syntax is incorrect. OS Windows 2003 server English No specific Java installed Temp var is set to c:\temp There are some manageengine products on the same virtual machine
User Account Failed Authentication Lockout
Hello, When using AD for authentication, Is the user account failed authentication lockout (i.e. 5 fail login attempts lock the user account) control by active directory? Does the local authentication have a lockout configuration setting? If so, where is this setting located? Thanks, Lee Anne
How to tell is SSHD is running on the HA Secondary server
I am testing HA functionality. It seems as though the SSHD is not running on the secondary server, and when the primary fails, SSH CLI calls to the secondary fail. 1. Should SSHD be running on the secondary server at all times? 2. If it should, how can I tell if it's running, I am not able to bring up the PMP web page for the secondary system. 3. It it is not supposed to be running, how does it get started when the primary fails? Thanks. -John
Having a problem with corrupt replication.
I'm testing rebooting servers while active SSH requests are happening. It doesn't take much to get a corrupt replication. I am attaching portions of files from the most recent test, but I think the underlying issue is a duplicate entry. From the log on the primary server: 100428 16:36:44 [Note] /opt/ManageEngine/PMP/bin/../mysql/bin/mysqld: ready for connections. Version: '5.0.79-enterprise-log' socket: '/opt/ManageEngine/PMP/mysql/tmp/mysql.sock' port: 2345 MySQL Enterprise Server (Commercial)
Requirements/Suggestions on Few Password Manager Options
When Remote Password Reset is triggered, there should be an option to Terminate/Stop it. e.g. I have 3000+ machines which are configured for Remote Password Reset and many times I need to stop this password reset process during execution. I have to use Services => Logon As (This Account: ) option to specify Domain Admin credentials for Configuring Remote Password Reset forcefully on those machines which are new on Domain or passwords are violating. Each time I have to restart PMP Service to add/remove
Is there a way to get a return code from the SSH CLI request for password
I am working on getting SSH to work as a CLI requesting a password. It seems to work fine and return the PW, but I am not able to see a return code value as to whether the command completed. Do you have any suggestions on ways to determine if the command completed correctly, and if it did fail, did it fail because the account name or resource may have been bad, or because the system was down and I need to retry with the backup machine. Thanks. -John
Auto Login Helper with websites
I've installed the 30-day trial of Password Manager Pro and am working with creating auto login helpers for websites. I have reviewed the documentation but it doesn't list a way to configure it for inserting the login and password for sites where the credentials cannot be entered in the URL itself. When navigating to most password protected sites, PMP for example, the cursor is first placed in the login field. Is there way to tell PMP to enter the login and password into these dialog boxes or
Problem resetting password on Cisco device
Hi, I have tested the "password change" feature for Windows and Unix devices. Now I'm testing it with a Cisco Catalyst switch. I have created a user in the switch configuration (I have the same user registered in the PMP) and I'm able to check if the password in the device is the same the one in the PMP. The problem is when I try to change the password of the user, I receive a "Time Out" message. Could anybody help me with this? Additionally I would like to know if it is possible to change the "Secret"
How can I add Multiple Secondary Servers in HAPrimary or HASecondary.conf
I want to setup 3 Secondary (Replica) Servers. How can I specify their hostnames and their IPs in HAPrimary or HASecondary.conf file ?
Where are the audit logs for failed/unauthorized password requests?
We are evaluating PMP right now. When I try to access a password from an unauthorized user or from an unauthorized machine, I don't see anything in the audit logs about that. Where is this information kept? (or am I just missing it somewhere?) I would assume that someone trying over and over again to get access to information they should not have would be logged somewhere. Thanks for your help. -John
Verification Failed.
Version : 6.2.0 Build Number : 6201 Could not verify if the password of account administrator of resource 58.*.*.* is in sync with the one stored in the PMP repository. Check if its possible to connect to the system from PMP server (Ping) or Check if the credentials supplied for password reset for the resource is still valid. I want to ask next this is what reason, there is time, is particularly slow verified? Why
deleted resource
hello, is it possible to recover a delete resource from the Password Manager Pro web interface ? thank you Angelo
Move PMP fro Windows to Linux
Hi all, I want to move PMP from a windows to a linux box. I don't know if this is possible. If it is, how do I accomplish this? Thanks in advance, Fobe
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