Transferring a resource group from someone who has left the company
Hi, One of our password administrators has left the company and I've been asked to transfer all their PMP content over to one of their colleagues. I went to transfer their resources to another user but was informed by the GUI that the user owns two static resource groups and I need to take care of them first. I found the first of the resource groups and selected transfer, but was told by the GUI that only owners can transfer resource groups. The user has left the company and so I can't get him to
Auto logon helper - custom app
Is it possible to configure the auto logon in PMP, to start an app from my pc, and use this for SSH/RDP ect? Of cause with credentials and session recording, so the app should use the PMP-server as proxy
Bulk edit of field accountowner - department
Is it possible to bulk edit fields like accountowner - department in PMP? Organisational changes requires this sometimes. Thanks
PMP Agent for external domain password reset/verification
Been working with support on this but support for the agent seems to be limited. I'm essentially trying to get our PMP instance to properly and consistently work and reset domain credentials on remote site/domains (routed externally). Was told that it would need to be pingeable/reachable via the internal IP which to me beats the point of having an agent all together. I've been able to get it to somewhat work but not consistently so trying to determine if the solution is viable at all.
Import Certificat
Well, impossible to reach the support so I write my question here. How are we supposed to do to import Certificat in PMP files if your importcer.bat don't work ? (Immediately closed after clicking on it). In your tutorial, you said : " Copy the server certificate and paste it under <Password Manager Pro Installation Folder>/bin directory From <Password Manager Pro Installation Folder>/bin directory, execute the following command: importCert.bat <name of the server certificate> This adds the certificate
PMP don't gather device password after renaming
we have pmp in place which is responsible of managing Admin password for clients in one OU. the problem is when we rename the device, PMP will not change it on the portal even after the resource discovery is done again. can i know how to solve it ?
Tips for getting support for PMP
I inherited an installation of PMP when I took this job and have spend many hours talking to ManageEngine technical support. Since there have been some discussions here recently about how to efficiently get support, I thought I'd share a few things I've discovered. There are two different places to open support tickets, but I've found the better one is here: https://pitstop.manageengine.com/portal/newticket. It doesn't really matter what priority you assign; it won't effect response time. Also, "Password
Password Manager Pro: Untested Beta?
Hi I've setup Password Manager Pro Standard multiple times. First I was thinking I'm doing something wrong. But following your guides the following problems are all reconstructable without further manipulation: - nested resource groups: can't put resource group back to root level after choosing a folder. not even when creating a croup and changing the dropdown to another entry. The "none" entry is not available! - making the tree available for all admins completely disables the functionality to create
Check In/Check out
Hi, I was wondering if you could help me. I am in the process of configuring a few of the processes we want to include in the PMP. We would like to enable the process of check in/ check out. This process is when a user will retrieve a password (check out) and once they have used the password (check in), when this process occurs the password will then go back to the target and change password of the account in both the system and pmp automatically.
Compatibility Matrix
Is there in any documantation a compatibility matrix for all the version of windows, linux and Aix both 32 and 64 bit? thanks Emanuele
Deploying AgentPMP with GPO
Hello, I'm actually trying PMP for my entreprise and I would like to configure the remote password reset. So, on the active directory server I created a .bat script to install the agent : @echo off cd "C:\users\administrator\desktop\PMPAgent\" & Start AgentInstaller.exe start This .bat works good. Now, I would like to deploy this .bat file to all users of my domain with GPO. So I go to "Groupe Policy Management>Create GPO (in the domain)>Computer Configuration and User Configuration>Policies>Windows
RHEL5
Hi, Is the agent compatible with version 5 of red hat? thanks Emanuele
Is there a way to search this forum?
How can I search the user forums and/or knowledgebase? I would have searched for this answer, but...
Unable to fetch local accounts
I am using PMP version 8.5.0, and I want to manage local accounts on domain workstations. I am able to import the resources via the application by doing a resource discovery; however I can't get the local accounts imports. Error: "Unable to fetch accounts" with the reasons being either device unreachable or insufficient privileges to fetch accounts. I have verified the following - The server hosting PMP can reach the resource - The account used to import the resources have admin privileges to those
Auto CA so users don't have to force
I didn't think it would be a huge deal for users to have to force the browser to accept the CA considering I made step by step instructions on how to do so. With that said has anyone had success with bypassing this process by putting the CA directly to the host computers prior to logon or any other methods?? Thank you
Why does User Activity Report cuts in the middle off when exported to excel
I just generated a User Activity Report, under Reports heading (nothing custom or fancy, Just a canned report). When I export to excel it cuts off around 350 user records, while I have 550+ users. Can anyone tell me why this is happening ? Exporting to PDF works fine, but I need the output in excel format so that I can sort and manipulate according to what my management needs.
How do I add an account to a resource group?
I have a group of Cisco IOS devices that i am trying to assign an account to. After my first attempt, i saw the error "Credentials for remote password reset is not configured. Please configure and try again" I added those credentials and tried again but i received the same error. What am I missing?
Resource Groups
Hi, in the same environment is it possible define in two different Resource Group (ownered by two different administrators) the same resource? If yes, is it possibile to define on that resource only different accounts? In case the resource account is provided to a group that has the same resource in its group, the platform works in overwrite or adding? Regards. Emanuele
Custom Roles
Hi, I am using PMP 9.3.0 on which I have created couple of custom roles. However I cannot add any users to these roles. When I click on Change Roles, custom roles are not listed. I have done this before but for some reason cannot do it again. Both custom roles are approved. Any ideas? Any help is much appreciated. Thanks
Audit Keyboard
Hello, does connection auditing also record the commands typed on the keyboard? If so, where can you view them? thanks Emanuele
PMP 9502 Update - Various Questions
Hi, Does anyone know if this update can be applied to a 9501 HA pair of servers without breaking the HA link (as it's a point upgrade i suspect it can be, however I'm not 100% certain)? Has anyone done this successfully yet? Anyone applied 9502 yet and have an opinion on it's stability? Normally I'd prefer to leave updates a little longer before applying them, however as the bug fix addresses issues with password resets, I'm inclined to apply it quicker than I usually would. Thanks Chris
Password Manager Pro
Good afternoon! Has install the Password Manager Pro Demo-version on CentOs7. I can't be connected to the server on https. The service/etc/rc.d/init.d/pmp-service is constantly switched off
I'm running version 9402 and have screwed up
I'm running the free version, and I've recently exported everything from an 8502 version and manually imported everything into a new 9402 free version. Unfortunately, I left a 2nd admin enabled after the 30-day timer ended and then ran updates on the linux host and restarted it. now PMP is failing to restart because there's more admins than the free license allows. Is there any way to recover from this or do I have to go through the migration again?
passman keyboard issue
Hi, Help please. When I press the ALT Gr + 4 ($) combine in windows remote connection, it puts double $ character in notepad. This issue causes entering wrong password. How can ı stop this? Best Regards,
9402 to 9500 Upgrade Fail on their HA server?
Did anyone else have 9402 to 9500 Upgrade Fail on their HA server? This also happened with the last upgrade which required a fresh install and new HA pack.
Connecting to SQL TDE database
I am trying to connect PassMgrPlus to a SQL AG group (on 2016) that is already encrypted by our DBA. He has given me a .cer file certificate and a .pvk key file. However changedb.bat doesn't seem to like the settings I'm using. Can anyone help? Regards Peter Phillips IPL
Can't get the normal dashboard view to organizations
I'm having trouble to get normal dashboard to show up at any organization that i add to PMP MSP. I use same usergroup and users at every organization so i replicated those from top MSP group. So basically i dont import user's to organizations. I understood that the user importation is the key to change to dashboard to normal. Is there a way to force dashboard away from that installation information page?
Free Webinar: Privileged identity management in AWS and Azure.
Hi All, Organizations across the globe, both big and small, are rapidly moving to the cloud to easily scale, experiment with new ideas, explore new markets, and cut costs. Password Manager Pro is readily-available in the most popular cloud computing platforms such as Amazon Web Services (AWS) and Microsoft Azure to effectively manage your privileged identities in the cloud and keep them secure. In this webinar, we will teach you how to: Deploy Password Manager Pro in AWS and Azure instances. Automate
Change hostname on PMP server
How can I change the hostname on our PMP server?
Service accounts
If I add a new service account to a server, what is the procedure for getting it updated within PMP?
Import user via file(CSV)
hello everyone i am trying to import users from CSV files which have firstname,lastname,username,email address and password column..all the information has been set correctly to the file but unfortunately when i click the button to start the import i face "please provide a valid E-mail Address" message..has anyone experienced same problem?
Application Identity Manager
Hello does PMP have a similar feature as CyberArk's Application Identity Manager? https://www.cyberark.com/products/privileged-account-security-solution/application-identity-manager/ If so is there documentation for this?
search for a domain service account
Hi Tell me what I'm doing wrong. 1. Installed PMP, the PMP service is started from a user with Domain Admin rights 2. In the resources added domain 3. Granted the right to reset the password to the user with Domain Admin rights 4. I created a resource with Windows 5. I installed an agent on it 6. The PMP displayed all local users. Domain users did not appear, although they start services from them. What did not I do?
New UI Columns Auto Adjusting under Personal Passwords
Has anyone else experienced the columns under the Personal Password section changing on their own? This happens quite often and we have to go back and update the Column Chooser. I've been told by support that they cannot replicate this issue and it's just our environment. Just curious.
Make location a selectable list
Is it possible to pre-populate the default location field with a selectable list of options? Being able to define the locations in advance would help keep things more consistent with dynamic groups. I know I could create a custom field for this and disable the default location field but that would be time consuming to do for each resource type. Thanks in advance
Web site accounts resource unable field up the password automatically
Iam just trying to add some web site accounts on resource on password manager pro, the adding process is running well. But wen I try to start open the the resource via remote icon , the link is open up on new tab web browser but the password did not field up automatically like RDP and Telnet base remote. is there any body know to solve this problems ?? thanks verymuch.
Password Manager Pro Upgrade fails
When trying to apply a service pack to our Password Manager Pro installation, I get: Some exception occurred during previous patch installation / uninstallation. Please contact support team. Aside from my frustration at the simple unhelpfulness of that message, how do I resolve this? Current version is 8500, trying to go to 8600.
Blank Page after Upgrade
Today I upgrade to 9402. Now I get a blank page, after Login and "initializing web client". The problem persists only with Firefox and Chrome, with IE it works properly. When I shutdown primary server and access secondary server, it works properly. In Chrome Console I get an error message like this: "Assertion Failed: The attempt to link-to route 'SSHKeysView' failed. The router did not find 'SSHKeysView' in its possible routes: 'loading', 'error', 'index.loading', 'index.error', 'PassTrixQuickView.loading',
Mechanism for database replication
Hi, I am contributing to a data flow diagram for our PMP architecture and have questions about the database replication in an HA cluster. What mechanism is being used for database replication? Is it log shipping? Is there any encryption involved? Thanks, - Steve
Resources Groups/User Group Reports.
How can i run a report of all my resource groups and what user groups have access to them?
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