PMP Agent for external domain password reset/verification

PMP Agent for external domain password reset/verification

Been working with support on this but support for the agent seems to be limited.

I'm essentially trying to get our PMP instance to properly and consistently work and reset domain credentials on remote site/domains (routed externally).

Was told that it would need to be pingeable/reachable via the internal IP which to me beats the point of having an agent all together.
I've been able to get it to somewhat work but not consistently so trying to determine if the solution is viable at all.

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