How many additional fields can be added to resources in PMP v10?
In the GUI, up to 9 custom fields can be added. However, I read that in the API, up to 20 fields can be added to resource groups. 1. If so, how can this be done? 2. And can these additional fields be used when entering resources in the GUI?
Does remote desktop come with Password Manager Pro
I have been tasked with finding out how to unleash all of the features from Password Manager Pro, but I believe we would have to purchase the other modules to get the full suite of process - is or isn't that correct?
Sort Personal Passwords in PMP
Hello I was wondering if there is a way to enable users to sort their personal passwords alphabetically? I know you can sort by tags, but most people at my company don't utilize the tags and just use the name. Thanks!
[Free webinar] How to leverage analytics to secure your privileged accounts
Hello folks! Securing sensitive IT resources is a formidable task for any privileged accounts manager. This will be a lot easier if you can get a consolidated view of all account activities in one console enabling you analyze user behavior and password usage patterns, and gain actionable insights to secure your accounts. To help you perform such deeper analysis, we bring you Analytics Plus, ManageEngine's flagship IT analytics solution that integrates with Password Manager Pro. Click here to learn
Auto-logon from PMP to MSSQL using SQL Server Management Studio
Hello Support. We currently have Password Manager Pro 10200 with MSSQL. Is it possible to configure some type of auto-logon to establish the connection from PasswordManager Pro to MSSQL using the SQL Server Management Studio client? Currently we can establish direct connection by CLI from PMP to MSSQL. This works. But we are needing to perform auto-logon from PMP to MSSQL using SQL Server Management Studio. Regards. Rafael Vega.
[Password Manager Pro Masterclass] Implementing Windows service account security best practices.
Hi there, In the first Masterclass session, we covered a detailed overview of password management for small business teams. Here's a video recording of the session. The next session will focus on implementing security best practices for Windows service accounts. Password Manager Pro Masterclass Implementing Windows service account security best practices. Thursday, September 12 10am - 11am GMT 11am - 12pm EDT Register now. In this Masterclass session, you'll learn how to: 1. Locate
LDAP Sync deactivate users
Since upgrade to build 9700 we have an problem with the LDAP sync (OpenLDAP), the most users (not all) are deactivated after the synchronisastion. Log with an user is deactivated after sync: [00:00:02:281]|[05-30-2018]|[com.adventnet.passtrix.utils.LDAPImport]|[FINEST]|[694]: dobjFromCurrentSync : <WritableDataObject> <Tables> [Ptrx_UserDetails, AaaContactInfo, AaaUser, Ptrx_AaaContactInfo, Ptrx_LDAPUsers, AaaUserContactInfo] </Tables> <JoinsInDO> </JoinsInDO> <Operations> <INSERT><Ptrx_UserDetails_PK
Cannot Delete User Group -
Hi, I am trying to delete a deprecated user group in PMP (it's an old local group and we have moved to LDAP sync for all users and groups), but it is failing with the following error - "User group has administrators who has to approve the access request". Has anyone had this issue and found a way around it? Thanks, Chris
Password Manager Pro new build 10300
Hi, Password Manager Pro 10300 has been released and is now available for download. In this build, we have introduced new plugins for Chef and Puppet CI/CD platform, in addition to Jenkins and Ansible. Additionally, a few enhancements are done to Password Manager Pro that includes the following: 1. Bulk Resource/Account/Resource Group Sharing Apart from single sharing, users with proper permission can now share resources, accounts and resource groups, in bulk, with user(s) or user group(s).
SNMP Traps & HA
I am experiencing weird issues with SNMP Traps and the HA Service. SNMP Traps seem to work absolutely fine, until the HA Service is interrupted. Once the HA Status is 'Inactive' the SNMP Traps stop making their way from the Primary PMP Server to our SNMP Host. Even after the HA Status is 'Active' the SNMP traps still do not make it to the SNMP Host. The only way to 'reboot' the SNMP Traps so that they properly make their way to the SNMP Host is to untick the check box for the selected Audit Operation
PMP OS Migration from Windows to Linux
Greetings, We have PMP installed and running for a few years. It has been working out well, but we would like to improve things further. We are thinking about moving it to a Linux install. So, has anyone done it yet? Is there an optimized/automatic way to create a migration package? Does PMP provide a migration checklist with tasks to complete de process in a successful way? Hope to hear from you. Best Regards,
Audit Section has no logs inside web panel
Hi, installed trial version of PMP 10.3 (latest version downloaded from ME website). Patched windows completely. PMP prerequirements installed (.Net and C++ redis). resource discovery works, account discovery works. but there are two problems: 1- Audti section has no logs and top 3 check boxes in Audit Actions > Configure resource Audit is not selected. when i select and hit save everything seems normal. but if i open it again i can see thoses 3 checkboxes are unchecked again. i checked multiple
PMP 10200 (new install) HA on CentOS 7 w/ RSA SecurID 2fa won't allow logins
I have had this problem before and the solution was, and still is, to remove $PMP_HOME/lib/log4j-over-slf4j-1.7.5.jar Is this still a known issue in 10.2 ? Or is it possible that I don't have a dependency installed in CentOS 7? After removing this file from both master and slave, and restarting PMP on both servers, it allows me to login with RSA SecurID as 2fa.
[Password Manager Pro Masterclass] Local administrator account management for Windows and Unix environments.
Hi there, In the first Masterclass session, we covered a detailed overview of password management for small business teams. Here's a video recording of the session. The next session will focus on password management for local administrator accounts in Windows as well as Unix environments. Password Manager Pro Masterclass Local administrator account management for Windows and Unix environments. Thursday, August 29 10am - 11am GMT 11am - 12pm EDT Register now. In this Masterclass session,
VNC: support for copying and pasting text
Support for copying text from and to VNC server. It would much better if the text copied will only be available for the particular session by the user.
Capabilities of the domain agent?
Hi, I´m unable to find any documentation on the domain version of the agent so I have to ask... When installed on a DC, is the agent able to detect and import the privileged accounts on the DC/Domain or is the purpose of the agent only to facilitate the reset of passwords from domain accounts previously discovered over WMI? The reason I´m asking is because when installed, the DC shows up as a resource but no accounts are discovered. Local accounts from standalone servers shows up nicely with the
Firefox Extension & Two Factor emails
Hello everybody, I'm attempting to use the Firefox PMP Extension version 1.1.0.6 and have been struggling to get Two-Factor Authentication (through email) working properly. Long story short, I'm able to pass along my username, and the Firefox extension will display fields to enter the password and 2nd factor password but as soon as I change focus to my email to grab the 2nd factor password the Firefox extension disappears and I have to start the login process over, thus preventing me from ever being
Logon to a windows resource with an account already used = rejected session RDP
Hi, When a user A logon to a Windows resource and a user B accesses to the same resource with the same account, the user A is rejected from the rdp session. My colleagues complain about this system. Do you have the possibility to add to your roadmap the setting up of a warning system (pop-up) that this account is used by someone before taking its place? Best regards, Quentin
Exporting custom fields from personal passwords
Hello, I just exported my passwords from my personal vault, and I got the following fields: Service Name Service URL Login Name Password Tags I also have custom text and password fields, which is where I store answers to security questions, if there are any. How can I export these? Thank you, - Steve
How to remove personal vaults in PMP
Hi We have some users that has left our company and their personal vault in PMP is stil there. How do we get rit of those. They take up space (allthough) they are small compared to the master vault. Furthermore we can not see if they are in use or abandoned. So we need a way to dispose of these vaults. If this is not possible we would like to be able to mark them as "not in use". Furthermore it could be a good idea to be able to lock them down so access to them is not possible.
How does the Export/Offline Access option works?
Hello, We were using the system when we realized that the "Export/Offline access" option is available to all users on the PMP system. Thinking of improving security, we need all users denied access to export passwords. We need to configure the system only for admin users to have access to this permission. We know the system has a configuration option to set this type of permission, but we need to understand how it works. As we have the export permission set up today: In the admin / Settings / Offline
Password Manager Pro new build 10200
Hi, Password Manager Pro 10200 has been released and is now available for downloading. Take a look at our Release Notes to learn more about other enhancements and minor bug fixes included in this upgrade pack (build 10200). How to Upgrade to Build 10200? Existing customers of PMP can download the upgrade pack from the following URL: https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html IMPORTANT NOTE: Take a copy of the entire PMP installation folder and paste it in
The second edition of the Password Manager Pro Masterclass is here!
Hi all, Password Manager Pro Masterclass is back, this time with a brand-new set of topics to help you stay abreast of the various trends in enterprise privileged access management (PAM). These hands-on sessions will highlight the business scenarios that require you to adopt a strong PAM program, and our experts will show you how you can use Password Manager Pro to achieve this. The first topic for the Password Manager Pro Masterclass series is "Straightforward password management for small business
Password Reset Huawei Devices
Hello, I'm facing problem with password reset of Huawei Devices. Firts of all, the default Huawei SSH Reset Commandset is wrong, becuase the command named PLocal-UserLNPHPwdCipherNewPwdPHWithSB, uses the command local-user %LOGINNAME% password cipher %NEWPASSWORD% that doesn't work with "new" firmware (from 2 years till now), because the SSH users must use this command local-user %LOGINNAME% password irreversible-cipher %NEWPASSWORD% Anyway I have changed the reset command set with the correct
Design guide and HA DB question.
Does anyone know where i can get a solid design guide? It seems i need two app servers an two DB servers? Is there anything on server builds? i have found some simple install guilds but I am looking for something to help me design the app from the ground up. Also, Do you have to have two DB servers for HA? or can i point two App servers one Clustered DB instance?
share domain accounts for rdp login
Hi, im trying to puzzle my way through this requirement. I need to restrict domain admin access as part of tightening my firms security posture. So its a requirement now for admins to login to PMP with their domain user account and then use their shared domain admin account to remote connect to a server. Can someone suggest how i can accomplish this? I figure I need to share the DA account as a resource but i also need ot be able to hide the DA password from the administrator.
RDP Desktop background disabled
Hi, I'm using Password Manager Pro and i am trying to configure BGinfo in my servers to display some information on the desktop. The problem is that every time i connect to a server through PMP using RDP it disables the desktop image at the server where i am connecting. I could reproduce it confirming the reason why BGinfo is not working with PMP , but i cant find the configuration in PMP to disable this. If someone have any idea i will appreciate some help. Thanks Nicolas
set default columns for all costumers
Hello, We need to set a default columns on the resource/password page for all costumers. Today, always when someone needs to access any costumer page, the user needs set the columns that he wants to see. Is it possible to do that configuration? Best regards.
View all passwords for admin
Hi. I am new in Password Manager Pro and I have one question. It's a normal when administrator (or resource owner) can see ALL passwords in plain text view? I create resource, add account for user with some password and share only this account to user. User can view this resource and account, and can change this password. Why resource owner can see user password in plain text view????? I think resource owner can edit or delete account, verify or change password, but he CAN'T see (or copy to clipboard)
PMP Upgrade from build 9502 to 9702 (Issue)
Greetings ManageEngine, We are trying to upgrade our PMP install, and we are facing an unusual informational error. This is the upgrade sequence we have set to follow: 1. ManageEngine_PasswordManager_Pro_9500_9501_9502_to_9600.ppm 2. ManageEngine_PasswordManager_Pro_9600_9601_to_9700.ppm 3. ManageEngine_PasswordManager_Pro_9700_9701_to_9702.ppm On our testing environment, after successfully applying the 1st pack, we came up to the following issue when trying to install de 2nd pack: INVALID NODE:CustomPatchValidator
Backup of Data
How can/do users of PMP manage having a way to get to account and password data if you have a situation where the system is unavailable? This could be a DR/BCP scenario or just that for some reason your environment is not available. Power outage in data center, storage system failure, etc... Is there some type of offline storage of all account and password information? Will PMP run in the Cloud? Azure or AWS? Thank you.
Resource database column domain_member_rdp
While creating a custom query report of resources, I came across a column called domain_member_rdp on the Ptrx_Resource table. The description for the column states "RDP allowed only to domain members from domain account if this is set to true". How and where is the column set within the web interface?
Version differences between Standard and MSP.
Hello. We are looking at making our PMP instance more robust using features such as having 2 front-end application servers and a clustered SQL server instance. We currently have PMP Enterprise installed on version 9.7 and plan on going to 10.1. My question is what is the difference between Password Manager Pro - Enterprise and Password Manager Pro Enterprise MSP edition. What benefits would my organization get from the MSP edition that we don't have with our version? Thank you in advance for your
Adding users to password groups not working unless..
We have AD groups associated with Oracle DB Server resources. If an end user is added to a group, they then see the resource under their passwords and can check out the password etc. The issue is, when our help desk adds a user to an AD group, they will not be able to see the password unless us admins go into the group in PMP and physically add them to the group in there. Once we do that, they can now see the group. Any ideas?
Local users with an expiration date in Password Manager Pro
Hello Support. Currently we can configure the expiration of accounts for authenticated Active Directory users who have access via the Password Manager Pro console. Is it possible to create local users with an expiration date inside the Password Manager Pro console? We want to create a local user that has access to the Password Manager Pro web console, but we want the user to be disabled at later dates. Regards. Rafael Vega.
Login error
Hi, I'm getting this error every time after I log in. Is there any way to get rid of it? Invalid data in the input ! An error when processing the request... null Thank you, Jason
Unable to select Domain Account when making Remote Desktop Connection (Domain not listed).
Hi, Background: I have a normal Windows Domain (DOMAIN_A) in which the PMP servers resides. I also have a number of isolated domains, the resources of which are only accesible via RDP. I have pre-popluated a Windows Domain Resource (DOMAIN_Z), with the necessary accounts for the domain. And pre-populated a number of Resources which are associated with that domain. NOTE: The PMP server has no access to the domain controllers in those domains. Symptom: Within PMP, if I select 'Connections', all
Password not in Sync for every resource added by PMP agent
Hi, I'm facing a problem with the resources that has been added by using the PMP agent. All of the resources user password is not in sync. How to fix this problem? in my case every resource could have more than 3 user account.
PMP friendly name
I wish to provide PMP users with a Friendly name to access PMP instead of using a URL a browser. I have tried to do using a DNS CName but as A host records do not allow for ports this a approach does work. Has anyone come across this and know of way of getting this work, so for example instead of using https://servername:7272/PassTrixMain.cc users would just type MyPasswords? Our PMP database is on a SQL 2014 instance and PMP version is 9.1.0 build 9100 Thanks
Modify REST API JSON Output
Hi everyone, we have a problem with our PMP automation. We are trying to only retrieve the password of a account in a specific ressource. The problem is that there is always the "header" which will be displayed Example: (what it looks like) {"operation":{"name":"GET PASSWORD","result":{"status":"Success","message":"Password fetched successfully"},"Details":{"PASSWORD":"password"}}} What we need: password Is there a way to archive this? Thank you for the help! Best regards Sandro
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