API User for multiple host
Could someone provide the steps to configure an API user to be used in multiple hosts instead of associate to one host only? I saw a thread from last year and Support mentioned an option that can be configured. Thank you!
update command for re-Installing agent don't work
Hi, In the context of automating the deployment of the PMP agent. I realized that the "update" command of the AgentInstaller.exe executable was not fully working. The re-installation seems to run but in the end the agent is not authorized. While with
Password reset of local accounts - Password Manager Pro
Hello everyone, how are u? I have PMP on premise running on my enviroment, and I wanna configure it to reset local accounts passwords (of others servers that where is installed the app) when I request those passwords from PMP app. Is this possible? Data:
Approve password access requests without viewing the password.
All password accounts shared with a user approving password access requests, the user enables administrator privileges; and can view all password accounts shared with that user. It would be an improvement to remove approving users from seeing passwords
Agent installation from DS server
i encounter this issue alot, whenever u try to install an agent on computers in a remote office that has the DS UP and running, it shows the following Error msg "Unable to get the agent status. Operation timed out." the local firewall is down, and the
Account for change password
Hi, my scenario is: - 1 host windows where PMP is installed - 6 host linux (centos7) to control user account password - all hosts are visible and stay in same net without any firewall. only connect throught switch. Since i can't use the root account (in
Chrome extension no longer auto populates credentials
I've used the Chrome extension for password manager pro for years. This week it stopped auto populating the username/password fields on sites. I can still manually copy/paste credentials from the extension though. Any tips? I've cleared my cache, and
Cuentas de dominio para acceso a servidores en PMP
Hola,
Tengo una duda sobre el uso de PMP, a ver si me la explico bien:
Tenemos un cliente que quiere usar dentro de un recurso de Windows algunas cuentas de Active Directory que ha creado limpiamente para usar para conectar a los recursos. No se creará
Read-Only Server Setup Questions
Hello, 1. Does Updating PMP work the same with the new RO server setup as it does with the older HA set up? Meaning I go through the update as usual on primary but then I have to uninstall the software on the RO server, go through the RO set up again?
Compatibility of Password Manager Pro with Windows Server 2023 on Gaming Desktop
Hi everyone, I recently upgraded my gaming desktop [https://www.lenovo.com/ca/en/d/gaming-desktops/] to Windows Server 2023 and installed Password Manager Pro. However, I'm having some compatibility issues with the software. It doesn't seem to work properly
Problem with restoring a backup
Hi, I have problem with restoring Password Manager on different server (I want to test If backup is working). I can see this message in logs: [com.adventnet.db.adapter.postgres.PostgresDBAdapter]|[WARNING]|[1]: Identifier [pgsql_identifiers.txt] file
PMP Support and documentation issues
So far my experience with PMP support has been very poor. You can NEVER get someone on the phone, instead the toll free number for the US simply lets you sit listening to music for 6 minutes and sends you to voice mail every time. Even more embarrassing,
Read Only Server Certificate Question
Hello, on the Read Only Server Deployment in v12300: Note: To install custom certificates, replace the path of the certificate in the above command. Is the above talking about the certificate used to log into PMP? Where would I find this cert if so?
Folders in v12300
Hello, do these folders as described below, do they only follow the particular user who creates them under only their own login, or if when users create folders, is it going to impact what everyone sees when they log in? Folders We have introduced - Folders
HA status is not live but PMP is running on Secondary Server
For the past few weeks we have been having an issue where roughly once a week the HA status to our secondary server switches to not alive but when I check the secondary server PMP is still running. We do get email alerts from both servers that HA is not
I couldn't update my Certificate on PMP
Access Control Report
Hi, Is there a way to create a report for accounts that don't have access control rules set on the? For example, list all account called "Admin123" where no access control rule is set? We add on average 2-3 computer per week and at the moment I bulk select
End of Support for Migration from 32-bit to 64-bit Architecture of Password Manager Pro
Dear Password Manager Pro Users, It is an advance announcement to inform you that we will no longer be supporting 32-bit to 64-bit architecture migration for Windows and Linux for build versions higher than 12300. Although the 32-bit to 64-bit architecture
[SOLVED] Unable to pass reason via rest api to aquire password
Hi, I am trying to get the password for an account via the restapi of password manager pro but I am unable to pass the reason in a way the api would accept it. curl -X GET -k -H "Content-Type: text/json" -H "AUTHTOKEN: <hidden>" https://testing123.uk/restapi/json/v1/resources/52242/accounts/56759/password
Copy Password to Clipboard Not Working
We are on the latest version for Password Manager. We have always been able to click on a Password and Copy to clipboard and then paste it. However, recently, this does not always work. There appears to be a delay and the copy does not take, causing employees
PowerShell Password Reset Listener Broken 12300
As of the 12300 update the custom password reset listener for PowerShell does not trigger. How do we troubleshoot and resolve this issue? The resets are categorized as "Agentless" and "Post-reset".
Password is not in sync
I am using PAM for quite some time now and one of the user has a secondary account which is configured under Domain Controller. It use to work before. Since recently the same account isnt working and it is failing to sync the password even though we are
Howto increase FPS in RDP session?
Hi! Is there a way to increase frame-rate in RDP session? Or, in other way - what is dependency of FPS for RDP sessions?
Agent install key via API
I'm unable to get the agent to install when using an install key generated with the API. Using postman I constructed the rest call and got a response with the install key. I then copy/pasted it into the windows machine where the agent was unzipped. Ran:
SAML Post Migration
I recently migrated my PMP server to a new device. My SAML service provider details have all the information for the old server hostname. How do I update that so I can get SAML working on the new server host?
Password Manager Pro new build 12220
Hi, Password Manager Pro 12220 has been released and is now available for download. This release comes with a few enhancements, bug fixes and a security fix. For more details, please see our Release Notes of this upgrade pack (build 12220). How to Upgrade
PAM Failure
In case ManageEngine PAM fails please explain how are we going to do admin login into our servers.
End of Support for User Access Token Method & User Authentication-based Microsoft Azure Password Reset in Password Manager Pro
Hello Everyone, This is to inform you that we will not be supporting the User Access Token method to import/sync/authenticate users from Azure AD in Password Manager Pro after Microsoft deprecates its API services. Thereafter, only the App-Only Access
Previous Patch not applied properly, hence contact support team
I cant seem to get our services to start, I even re-installed the app but it seeems like its stuck some where. [10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]: Error Code : 10005| [10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]:
How do you re-link a Database to a new install
When trying to do the latest update for PMP our instance hosed and we ended up needing to re-install the entire app. When trying to change the DB back to the SQL one we get this message. That would be the case, but we cant get around this.
PFX Certificate
Hello, We recently purchased the PMP application, however I'm having a problem converting our PFX certificate into something PMP will use. I've converted it to a PEM, and then broke both files apart into a .cer and .key but I am unable now to start PMP (I've since reverted back and its back up). Is is possible to use a PFX certificate with PMP, and if so, how? Thanks, Mark Wagner FHLBC
Microsoft Windows Server 2022
Is Password Manager Pro supported on Windows Server 2022 ?
Is it possible to schedule an encrypted export of all passwords?
While I see that each individual Resource Group can be scheduled to exported to an encrypted file, I dont see a way to export all of them to a single or even multiple file(s). With over 200 Resource Groups in one instance of PMP this presents a challenge.
Password reset fails - Agent not installed in.
Hiya, I have configured a group to auto reset passwords however when the schedule runs it fails with the following error: FAILED Trying to use Agent Mode: 1. Agent not installed in. There is no where in the configuration where I enable using the agent.
Access Control Broken
I have been struggling to reconfigure our PMP software for users that belong to groups and assign access control to these groups, but nothing ever saves. How do I save the settings in this product? It shouldn't be this difficult when I click "Save & Activate"
PMP wont Start
Hi Password manager Pro failes to start. I have attached the logs. Kind rgards
Captcha not visible ---- no image
https://pitstop.manageengine.com/portal/en/community/topic/captcha-generation similiar to this issue but not really. Is there anything in the browser setting that can prevent the captcha from appearing?
Unable to remove user from group
Hi, I have a user group in Password Manager Pro from there I would like to remove single account, but when I try to do so options is greyed out and tooltip appears 'User is required to approve the access control of the resources.'. 1) How do I find where/which
PasswordManager Pro installed as Free Edition, is notswitching to Enterprise one
Hello, Last December we bought an Enterprise AMS maintenance License for a Free Edition instance that is becoming now used and it is no more test only. When I isntalled the license, the PMP website said it has been uploaded successfully, but the Edition
Password Manager Pro update
Hello, Got this message in PMP "upgrade to build 12124 immediately. " I am unable to find this update on your website. Thank you, Frank Kirk
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