Couldn´t find monitors after adding Fortinet MIBs
Hello I had added the Fortinets mibs with the MIB Browser, and checked that all was ok. After that I added them at SNMPTraps Processor, but when I go at the device and want to add performance monitors I only see those I added manually through the device template... Any help please? Thanks
wrong time
a few windows servers are rebooting every night. i can see that back in the alarms but the time given there is 5 hours later then in real. all my other warnings are time correct. has anyone an idea? i don't i have checked the time zones on all server and client, there all in the same
SQL query
Hallo I'm looking through the database tables & I'm not sure about the nomenclature. What would be the sql query to select all devices with operating system = 'windows 2012' Thanks!
Bond interface high traffic is lost
We have noticed that on all our servers with an 8Gbps bond interface when traffic exceeds 1.0-.12 Gbps traffic data is lost and not displayed. Reducing the polling interval reduces the problem but still traffic counters are lost and in any case this is not recommended. See image below. Can you suggest a solution to this problem. See attached image.
Deleted audit Alerts
Hi Team, Is possible receive mail notification when a device alert is deleted? Is only possible see alerts when running audit report. It is important to audit the alerts created and deleted alerts I await your help Regards Marcelo
Suppressing Specific Alarms
Hi there, Does OpManager now has the feature(s) to: 1. Turn off availability monitoring for a device e.g. a workstation which a user can/will turn off at the end of their work day or if mobile (laptop) can take off the network. 2. However, still monitors and alert on metrics configured for the workstation such as CPU/Memory/Disk Utilization and Free space on drives, whenever the workstation is on and attached to the network. So essentially the ability to "Suppress" specific alarms. Nick
Service Monitors not reporting down, when down.
Watching Web(80) with OpManager. When I kill apache, /etc/init.d/https stop, OpManager has a little orange/red dot under status for Web. Recent Alarm only shows "Currently there are no open Alarms." The service just died and there are no alarms?! I tested this with SNMP, Web, and SSH. It is the same for all. Any ideas? Am I missing something? -Adam
OpManager report to list Windows & SQL servers with CPU/Core
Checked standard report doesn't have this function, is there any possible to generate Windows & SQL servers with CPU/Core number? it could help for license inventory. Thanks in advance!
Pass-through Authentication Security
On the OpManager Help Page it list the the perquisite below. http://help.opmanager.com/passthrough_api A computer account must be created in the Domain Controller for ensuring secure communication with the Domain Controller by OpManager. I have HTTPs configured, but want to know a little more information about the security of the pass-through to AD. I know OpManager doesn't have the capabilities of Secure LDAP, but was wondering what it does use. For example, does it use kerberos? This is important
SWitchport mapper add switch
Hi experts ! recently i`ve started to work with an installed opmanager system, its licensed with 150 devices and never expire time limit. i wanted to add switch to system but add button is completely disabled i suspected that if there are some limitation on number of devices (previousely there are about 30 devices added) and i delete some devices but new device still can not be added (add button is disabled) can you tell me why it happening ? thanks a lot
Edit default MSSQL thresholds
How do I edit the global thresholds for MSSQL monitors? For instance: I would like to change the default log monitor threshold from being a critical alarm to just being an attention threshold. I can go into the server, and click the alarm, and click edit threshold, and change it for that server. But I want to change it at the monitor level so that I don't have to change it for each individual server each time it happens. I see the SNMP OID for this is: MSSQL.MSSQLDatabase.MSSQLLogFiles, and I just
RestoreDB Problem
I am trying to move my installation to a new server. I installed a blank version of OpManager to destination and also copied my backup directory to the new server. When I run the command RestoreDB.bat "C:\ManageEngine_x\OpManager\backup\B1.zip" I get message file:C:\ManageEngine\OpManager\conf\ui.properties [OpManagerUtil] COLUMNSTORE INDEX set is false Unable to restore data. Make sure the build number of your installation and the one in the backup is the same. I have checked that both installations'
VMWare hardware sensors not showing up in opmanager
Hi, We added all our ESX hosts successfully to OpManager and VM discovery, datastore discovery and other metrics are showing up fine. When browsing to the hardware info tab we see that the information from the physical server is there However, when looking at the hardware tab the sensors show up empty In our vSphere client we're able to see the sensors just fine .. What are we missing to make sure the sensors status is reported in opmanager as well? We would like all our hardware sensors to be
OpManager probe service starts and stops after a few seconds
Hi, I have done a fresh install of OpManager Probe on a fresh build of 2012 R2 server. The service stops after 5 or 10 seconds. Any ideas? Thanks
Manage Engine Server Consolidation
Hello, I am working in an IT environment in which we have 9 Virtual Machines for Manage Engine products. Currently we have Device Expert, Firewall Analyzer, ADManager, OCCollector, Audit Plus, MailReporter, Password Manager, and OpsManager. I was wondering if we can consolidate those products into Virtual Hosts and run two virtual machines instead of nine? I would set up the environment with two Apache servers, one for production and one for failover.
OpManager URL monitoring
Hi. I'm looking to monitor URLs on a number of webservers from OpManager. I'm having mixed success. Standard HTTP to any web server (TCP 80) is working fine. We also want to monitor a custom port of 6757 on the same webservers. HTTP TCP connections are established between the OpManager probe and the webserver on port 6757 on them and an error 403 is returned (as expected and wanted by us). OpManager then reports for one that the port is up and running but on a different one that the service is down
Error configure email OPManager with office 365
good day ,
I have a problem setting up email on opmanager , deputy errors , my office mail server is 365 , so I set it up with the server: smtp.office365.com , and as probe with multiple accounts, ports , authentication, and gives me Error , can you help me ?
ServiceDesk integration gives unknown username/password
Hello and good morning all I am having some issues in setting up the integration to servicedesk plus (opmanager - build 11500, servicedesk 9.0 build 9047) I go into service desk and put in the details for opmanager, and this works all ok I go into opmanager, enter all of the details for servicedesk and I get a unknown username/password error. but I am able to log into servicedesk with the same username and password without any issues (and this is the account I used to setup servicedesk intergration
Editing Monitors
Hello Just question, I have added the exchange server to the list of devices that OpManager look after. It is showing as some services are down. namely MS Exchange IMAP4, Micorosoft Exchange Unifield Message Service. Both of those services we don't use, how can you stop OpManager for monitoring them? I tried editing the monitoring, but those items are greyed out. Can anyone help Thanks Andrew
Opmanager 11.6
OpManager 11.6 has been announced but there doesn't appear to be a Service Pack available yet. When will it be available to download?
opmanager web alarm
Hi, I have an inquiry about the Opmanager web alarm as I setting profile and alert but when I got alert which match to the web alarm criteria, the sound not work as properly. I try to test alarm from below setting but it's show below msg and require to install sound player plug-in on web browser. However I already install plug-in but it's still not work. Ps.I try to use firefox, chrome and IE but it's not work.
CISCO 800 series template
Hi, Where can I get CISCO 800 series templates for OpManager? I downloaded one from CISCO website but it just displays OID numbers as alerts.
Process Monitor not collection data
We have been using Process Monitors successfully on most Windows devices with WMI, and they are working as expected, however on several Window devices, the Process Monitor is not returning any data, it will successfully poll and list all he running processes on the device using WMI, but the monitor does not provide any CPU, Memory statistics. Could you please advise how to resolve this?
Rest API - Add Device to Notification Profile
I'm looking to use the addDeviceToNProfile command to add devices to a profile. Below are the Parameters needed to be changed to do so. The criteria parameter say to refer to the table below for the 26 criteria but I am unable to find this table to help me figure out what needs to be put in this parameter. If you could provide this table with explanation that would be great. apiKey* - API Key to access your OpManager server. deviceName* - Name of the device to which the notification profile has
I am unable to delete a probe from the central server
Every time I try to delete a dead probe I am receiving this error: "the parameter apiKey is not available in the request". How can we delete a dead probe from the central server? Thank you. Rob
Unable to send due to java.net.SocketTimeoutException
In OpManager, when I set up the e-mail I do the test and will OK but when I go in the notification profile and send it ta test error My version is 10200 Unable to send due to java.net.SocketTimeoutException PS: it's account GMAIL Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Error after enabling Threshold for Script Template
If I edit a Script Template I can test and save successfully. However it I attempt to Enable Threshold and then save the template I get the error: Error occured in template modification. And yes the word occurred is incorrectly spelt in the error message.
Not saving Changes
Hi, We are running 11600, we cannot save any changes for some reason. Example1. When changing thresholds, it says it has changed the threshold, you refresh the page and it goes back to the old setting. Example 2. When changing the vendor/device type, press apply. It says it has saved the change to the database, then refreshes and the old values are there. Getting very frustrating as I cant actually change anything! Thanks
Templatesfor Alcatel Lucent 6850 switch stacks
Hi, We have purchased OpManager and are trying to get our Switch stack monitored via SNMP. Are there any templates for Alcatel Lucent 6850 switch stacks, how do we request this? Regards Mike
Scheduled backup window to suppress performance alarms
Whenever my Veeam Backup runs, it triggers CPU alarms on all the VMs it's backing up. Other monitors (like VeeamONE) automatically identify backup events and suppress performance alarms during these events. Can you please add a "backup window" option, where I can select which alarms to suppress during that time?
javax.net.ssl.SSLHandshakeException in OpManager
I am trying to use GMail for the mail server in OpManager. However I am receiving a javax.net.ssl.SSLHandshakeException when attempting to test the configuration. I have successfully setup ServiceDesk to use the GMail account. The forum entries I have found for configuring OpManager to use Gmail email servers are not working. Some of the options do not exist on the setup page. Any ideas?
APC Inrow RD Template
Template for APC Inrow RD 100 series (ACRD101) Thanks!
OpManager Reporting Virtual Machine iSCSI IP Address Instead of Network Address in vSphere?
First off, kudos to the OpManager development team for the vSphere support and the vastly improved VMware monitoring performance. It finally does pretty much everything we've been asking for in an intuitive manner. That said, I am experiencing some weird reporting with some of the virtual machines in my vSphere environment. A number of our virtual machines have secondary storage drives that are SAN LUNS attached via the MS iSCSI initiator on a back channel network that is not visible to the public
Error in RUN Opmanager
HI, in running OPmanager service. this log generate in wrapper file in log folder STATUS | wrapper | 2015/06/16 16:41:48 | Launching a JVM... INFO | jvm 1 | 2015/06/16 16:41:49 | Error occurred during initialization of VM INFO | jvm 1 | 2015/06/16 16:41:49 | Unable to load native library: A dynamic link library (DLL) initialization routine failed ERROR | wrapper | 2015/06/16 16:41:49 | JVM exited while loading the application. STATUS | wrapper | 2015/06/16 16:41:55 | Launching a JVM...
failed OS to boot
Dear Support Team, I use Opmanager 11 & my OS failed to boot. i backup Opmanager Folder. install new OS. How i can recover my DATA?
Exceptin in Sending Email
Dear Concern, I received a test mail. But getting an exception in sending email action. Here is the screen shot. I need your help. Regards, EMON
Email alert
Hi, Now I am having problem with email alerting. Email cannot send out. The error message is "java.net.SocketTimeoutException". How can I solve this? Many thanks. Rita
Bandwith monitor ERROR
Hi everyone i recently installed oputils and i try to add an interface of a windows server in oputils bandwith monitor, I configured the SNMP service on my windows server and set a community named public. but when i try to add interface on bandwith monitor tool nothing happens!! Oputils doesn't keep the managment Thanks
Alarm on SNMP trap count treshold exceeded
Hi, Is it possible to trigger an alarm only when the count of a same kind of trap event excceed a treshold for a specific period of time? For exemple we receive an event each time a IPS sugnature is matched for a firewall witch is not necessary relevant.
How to get rid of unrouted vlans in OpManager?
Hi, Our company uses Cisco 6500 series switches and we have a bunch of vlans. As we use layer 2 vlans in our main gateway and we also use VTP, a lot of vlans show up as unrouted vlans and hinder the management process severely. The question is: How to remove those vlans that show up as unrouted vlans from OpManager or at least from some device templates? Just removing them from the device every time is not an option as we have to remove them every time we rediscover the devices.
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