Clear Alarm Issue
So we monitor several processes on servers our notification profile is using the recurring trigger to email the group in charge of fixing the issue every 30 minutes until the process is back up. the problem is after the issue is "clear", the "clear" alert letting them know it's fixed sends out an email every 30 minutes after that. If I pull up active alarms on the server, I see the "clear" alerts, status clear, technician unassigned. I currently need to manually acknowledge the alerts so the emails
Device Discovery based on the IP with a defined condition
Hello Team , I have a requirement from the customer who are not comfortable to do the exercise of providing the IP Details. The customer contract is based on the Device Serial Numbers and we have mapped these details in our ITSM Tool. Now,the concern is how are we going to do the device discovery provided with the Network and Server Access Credentials and start IP/end IP + Subnet Mask.
How to remove IPAM and NCM Modules from OPManager 12.1
Is there any way to remove the IPAM module from OPManager 12.1? When Logging in, I keep getting messages that I have exceeded the number of addresses that can be monitored by the IPAM. I don't want the IPAM or NCM modules. Is there any way to disable them?
Change OpManager login screen
Hello, Is there a way to customize OpManager v12 login screen? Thank you
OpManager v12 REST API
Hi, I am looking at the REST API documentation here: http://help.opmanager.com/rest_api In the alert section, most APIs require the parameter 'entity'. It then adds that entity uniquely identifies the failure object within the source.Events will be correlated into alarms according to the entity field. Multiple events with the same entity will be grouped as a single alarm. So are entities the interfaces of a certain device or are they something else? Thank you.
Where to download the latest OpManager upgrade packs from?
We are running version 11600 and I would like to download the latest version is a new version is available. Where can I find these downloads?
Questions about OpManager Central and Probes
Good Morning. I want to purchase OpManager Enterprise for our company, but i have some questions to ask: 1.- Can i create notification profiles and device templates on Central that can replicate after to OpManager Probes? Question is because a friend of mine have tried to configure on Central but when he checks dispositives on his Probe server those templates aren't replicating over there. 2.- Can i have 2 equipments with same Ip address but in different probe servers? Thanks in advance.
Change theme in V12
Hello I'm currently trialling V12 of OpManager, and finding it very difficult to get around. Please can you confirm how I change the theme? Thanks
Comunication problem with central and probe
Hi, I use opmanager to monitoring Customer infrastructure. I have in my datacenter, the central installation and i just connected 5 probe. I follow the basic instruction I have two problem: 1 - the alarms showed in the central not are alligned with the probe; 2 - when I reboot the central server, after, I have to reboot all probes because in the central the probes go offline and not retourn online. Have you got some suggestion?
Opmanager 12.1 : Operator privileges.
Hello, I am currently setting up operators for OpManager so our tier 1 service desk crew can utilize OpManager as a platform to check status on our various servers. One of the problems I have encountered during testing is that there arent enough parameters in the operator pane to disallow access to certain mechanisms in OpManager. For example, if I only allow monitoring access to our 'Production equipment' view, which includes our network equipment, production servers, and other production network
What is the best practice for polling, monitor interval and threshold?
Hi everyone and OPM support, May I know what is the best practice for device polling, monitor interval, and threshold? Mainly for these items.
How to import Dell Equallogic Mibs?
Hi OPM Support, So I've copied Dell Equallogic MIBs But whenever I try to select using in MIB browser I get error: Error parsing MIB:eqldisk.mib. Exception while loading MIB:IMPORTS failed: Could not find the file : C:/MANAGE~2/OPMANA~1/./mibs/INET-ADDRESS-MIB What should I do?
Op Manager 11500 32 bit - Clicking on object link forwards to page and returns to Opmanager Home
Hi, Over the past two days we have been fighting our OpManager system. Whenever we click on a link to a managed object from the home OpManager Overview screen, we get forwarded to the object snapshot page but then right away get forwarded back to the OpManager Overview page or to a page with the link: http://{our host:8060}/reports/vmReports.do?operation=showvmconfiginfo&vmId=&type=vmDataStores&cacheid=1469725772715. or http://{our host:8060}/overview.do?selectedTab=Home&fromLogin=true The system
WMI - workgroup
My environment, a physical server desktop. In this physical server I have the HyperV installed and with two VMs running on Windows domain. In both virutuais machines WMI works normally, but on the physical host that is in workgroup WMI does not work. SNMP functions normally, but most of the monitors that are necessary WMI. I signed the credential, released on the firewall, telnet test and the doors are open. WMI service is executing. In the test in OpManager appears fault message, but does not appear
OPManager's URL alert shows URL is down and then up and it seems the real site is not down.
Hello. I've been using OPManager for an Year and a half and about 9 months ago, URL down and up attension notice has repeated once for 20hours. And it stopped for 9 month and yesterday it occured again. I'd like to know these similar things happen in OPManager? If someone has same occasion, please let me know. I will attach log file soon after. Atsushi Katano NTT Communications
Unable to backup PgSQL database
OpManager build 12100. Running the backup script as advertised here https://support.zoho.com/portal/manageengine/helpcenter/articles/opmanager-backup-and-restore-for-build-9450-and-above but I get a failure: root@opmanager:/opt/ManageEngine/OpManager/bin/backup# sh BackupDB.sh -mode all -targetdb pgsql -destination /root/ file:/opt/ManageEngine/OpManager/conf/OpManager/ui.properties Please wait ! Backup DB started ..... / 29 out of 2521 tables completed. jdbc.BackupException: Error writing data
OpManager upgrade query
Good day We are wanting to test out OpMan v12 in a standalone environment (separate to our current, licenced OpMan installation) - so basically, we want the current Central server and probes to run individually to the new OpMan v12 setup. This is for numerous reasons: 1. We possible want to do a clean OpMan install as opposed to an in-place upgrade, then just migrate the monitoring configuration over in batches. 2. Tied to the above reason, we want to approach network device and netflow monitoring
How to change Ip address of OpManager Server (with local db).
Hi all, I'm newbie of Opmanager software. I need to change the ip address of server (with local db), anyone have a procedure for this activity? The OS is Windows Server 2008 R2, OPManager v. 11600. Thanks you, Pietro
How to change the graphic data interval
I set the monitoring interval to 5 Min. When displaying the interface traffic graphic, if the period set to today,the graphic data interval is 5mins. if the period set to this month, the graphic data interval is 24 hours. Too few data, so the graphic is not representative. How can I change the graphic data interval to 5mins when I set the period to this month? Thanks.
Auto Add Device Note field value
Is there anyway we can auto add the value for a device note field. Currently we are now only using 1 field name in the device notes. We would like to auto add a static value to the 1 field name when a device is added to Opmanager.
Opmanager 12.1 Removing SQL monitors
Hello, In my discovery, MS SQL monitors were added. Because these monitors are set with default values, they are almost always in some form of alarm. I would like to remove all ms sql monitors until I can define thresholds, and then re add them. Problem is I cant find a way to remove said monitors en masse. I can do it per server, but there are a lot of them. Is there a way to remove all MS SQL monitors from all devices? Thanks, Blane
Change/Fix Opmanager URL in notification email
We have opmanager using a SSL so the URL should start with HTTPS, but when a user received a notification email from our opmanager server the url in any of the hyperlinks all start with HTTP. How can we change or fix the issue so all hyperlinks in the URL start with HTTPS? Under Settings->Basic Settings->Server Settings the server port is set for 443.
Opmanager - interface down alarms - Generate Alarms option.
Hi I have read many posts on the topic, but there still does not seem to be an useable answer. Problem: Opmanager generates alarms for any switch ports that are down on a managed device. Scenario: The main problem is having alarms on access switch ports. Alerts on routers or core-switches are a good idea, but on access switches, alarms are a nuisance. I have approx 2400 access ports, and with say 10% of those spare, there are a lot of alarms. Disabling polling or management means we lose out on
MS SQL Server - monitor multiple instances and mirroring state
We are using SQL Server mirroring. I would like to setup monitors to check is the mirror is running. I would like to know two things: Which databases should be in mirror Which databases mirror is being paused or anything else that's other than running. Our SQL Server has multiple instances, but OpManager discovers only the default instances and not the named instances. How can I add named instances and how can I monitor mirrored databases?
Remove alarm generation - VMWare
Is it possible to remove certain alarms generated from VCenter? for example we currently get a number of alarms generated (attention level) when a new VM is created or when a VMotion takes place. As most of the time we are the ones actually completing this take we would like to stop this alarm from being generated We are using 11600 if that helps.
test email is working but notifications do not send
how can i resolve this issue this is the error i am getting javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465, response: -1 at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1949)
Opmanager v12.1 cannot read added .mib
Hello I uploaded the mib and i cannot see the contents of it as you can see below in the picture. I also added the mib file as attachment here.
We found some issue in Business view map
hi, When we use the large-screen to display the business view map ,we found some issues below: 1.Device alignment and the connection line not to connect to the icon center, the line connect to the frame corner center. (This effect will be very ugly) Note: If we have change the icon size from 48*48 pix to 20*20 pix, you will see the effect below: (other manufactures product) 2. When we use the large-screen to display the business view map, the less traffic load line would not be shown with the dark
Systemd service unit for OpManager
Hi, this is the systemd service unit that we're using with OpManager. It would be nice if ManageEngine included a startup/shutdown script with systemd like we're in 2016 (maybe also with some least privilege - who needs to exec as root?!) Anyway - this goes in /etc/systemd/system/opmanager.service [Unit] Description=OpManager After=syslog.target network.target [Service] Type=simple User=root WorkingDirectory=/opt/ManageEngine/OpManager/bin ExecStart=/opt/ManageEngine/OpManager/bin/StartOpManagerServer.sh
Creating a workflow for ICMP monitoring. Need help.
Hello, My OpManager version is 12.1. I am trying to create a behavior concerning ICMP availabilty. Currently, within OpManager 12.1, you can not alter the behavior of availability monitoring (ICMP monitoring). 1 miss poll is notification, 3 is warning, and 5 is critical. I am attempting to use workflows to go around this restriction. The desired behavior is as such. If a poll is missed, there is a delay, after that delay Opmanager will try to ping the device again. If usuccessful, there will be
How can I monitor SNMP tables?
Hi, OpManager build 12100. I have a number of machines I need to monitor. They have various configurations for hardware parameters, eg. Chassis Fans stats. For a single machine, the stats are ordered like this (via smpwalk): F5-BIGIP-SYSTEM-MIB::sysChassisFanNumber.0 = INTEGER: 4 F5-BIGIP-SYSTEM-MIB::sysChassisFanIndex.1 = INTEGER: 1 F5-BIGIP-SYSTEM-MIB::sysChassisFanIndex.2 = INTEGER: 2 F5-BIGIP-SYSTEM-MIB::sysChassisFanIndex.3 = INTEGER: 3 F5-BIGIP-SYSTEM-MIB::sysChassisFanIndex.4 = INTEGER: 4
Unable to delete SNMP monitor
Under the 12100 build I can't find an option to delete a few SNMP custom monitors that I created with a testing purpose. I'm not trying to remove the monitor-template association, I need to delete the custom monitor from the list. As you can see from the screenshot, under "Configuration", "Monitors", "Performance Monitor" there's no way to delete the custom-defined ones (the two "F5 device" ones). By the way, there's also no options to easily search them: there are hundreds, a search function should
Not getting instant emails
Hi I am not getting an instant email when a device goes offline but i do get a test email what is the problem i am using the latest free version I am trying to setup a monitoring system for an ISP and they can only buy after i have proven the product works well and what is the best sms module for sms notifications.Is it possible to merge 20 subnets that are on different networks and in different locations over the internet to create one Noc station
Regarding OpManager Bld 12100 and screen size
Hi First time poster here. I'm running a demo for 12100 (currently using 11x) and wondering is there a way to expand the page content? I have a beautiful Apple 17" display and when I open Opmanager it only takes up half the browser screen...is there anyway to allow the content to expand as wide as the browser screen? It would make it much easier (IMHO) and woudl allow things like the VMWare map to display a little clearer.
Questions about device templates. Opman 12.1
Good morning, So, while working on deploying our environment in OpManager, I found an interesting peculiarity. Our entire environment is virtual, save for a few devices here and there. During the discovery process, I first added the vcenter devices to detect all of our resident servers and later added SNMP to those devices. On the inventory screen, it shows these servers as part of the following groups; Category -> Servers Type -> Windows 2012R2 Now, I later came to learn that if you add a device
SysLog Threads are busy
Hi Team, i have problem when i try to load OPmanager in disk D:, i can see in the log archive: SysLogScheduler Pending tasks count exceeds 10000 I move opmanager folder from C: to D: because i didnt have more space. Thanks
OpMan v12.1 - Remove custom monitors from monitors list.
Hello, I have created a custom SNMP monitor for a Cisco CCM device. While tinkering with the settings, I created a couple custom monitors I now need to remove from the monitors list. There doesnt seem to be a UI element to allow me to remove a custom monitor from the monitors list. Is this possible? I can remove the monitor from the device template, but if I want to use the same OID and name for a corrected monitor, it will not let me. Thanks, Blane
Problema with email settings
Dear friends We have this message when we try to configure the email settings server: java.net.SocketException cannot be cast to javax.mail.MessagingException Please your help
Monitors interval issues
Good day, The intervals defined in Device Template doesn't seem to sync with device's monitors. How to troubleshoot this? Figure1 - Modify Device Template Figure2 - Performance monitors shows polling intervals are different from Device template Figure3 - Device Summary - Monitoring (mins) should be 5 mins instead of 10 mins
"Forward Syslog" button
Hi, Nothing happens when I click on " Forward syslog " button under "Configurations --> Monitors --> Syslogs". The other buttons ( Add New, Syslog Port, Flow rate ) work normally. I'm using OpManager version 12.
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