Hello there!

We are proud to announce that Analytics Plus is generally available now, and this power-packed version now has a host of new features. In addition to ITSM analytics (based on ServiceDesk Plus and ServiceDesk Plus MSP), the product now extends self-service analytics to ManageEngine's IT Operations and Support suite.

    Highlights of the GA release include:

• Integration with Applications Manager and OpManager, with out-of the box reports and dashboards using operational data, pulled in from these tools.
• Integration with SupportCenter Plus, with out-of-the box reports and dashboards using support data.
• Direct connectivity to database to fetch data from local or cloud database.

      Key Benefits : Analysis of IT Operations and Support

• Analyzes inventory, availability and performance data from all IT infrastructure components        to ensure that they are up and running.
•  Examines alarm and event trends to determine patterns in alarm conditions, frequently failed      devices, applications or commonly occurring sources of problems. 
• Provides insights into Amazon AWS and Microsoft Azure, and optimizes capacity planning.
• Presents dashboards of key business services, allowing teams to view and monitor them holistically.
• Forecasts trends based on number of completed and backlog requests, ticket volume and trends, to improve customer satisfaction

    Try Analytics Plus, now and let us know what you think. Download here.

Note : Analytics Plus is available for OpManager with build number 11600 and above, Applications Manager, with build number 12810 and above and SupportCenter Plus with build number 8010 and above.

Have a great day!

Analytics Plus Team