Device Templates
Hi all, Running into a bit of an issue here, probably me just being new to Opmanager but I cant work this out at all. I understand the device templates, so that when you add a device it picks up what it is automatically and places it under that template and applies whatever monitors and thresholds are set in that template. i.e - Windows Server 2008, Windows Server 2012 R2 etc etc My issue is, I have 100s of servers I want to monitor with different requirements. I have multiple DCs, Multiple Exchange
Server monitors not showing data
Hello, On opmanager some servers show the CPU/Memory/Disk utilization fine but on other servers using the exact same template nothing shows up unless you click on the window. I've tried making a custom template, removing the monitors and re-adding them as well as changing to a different template as well. Nothing has worked. If you could let us know if there is any fix that'd be appreciated. I've attached screenshots to further clarify what I mean. Thanks very much Doesnt work: Works:
Eventlog Monitoring: Alerting every time a specific event log is created.
I am looking to find out how to have OpManager send out a alert every time a specific, identical event is logged to a Windows Application Eventlog. This is how I have it setup now. Event Log Rule created Filtered by specific text Notification Profile Created with no Threshold Eventlog Rule associated to server object Notification Profile added to server object and configured to alert on the specific Event Log Rule This setup works as the events are viewable in the Recent Alerts An email alert is
Latest road map for OpManager product - URGENT
Our client need url which has detail information about OP Manager product roadmap / upcoming feature relase. Please help me with correct URL. --------------------- Rajesh Singh
REST API unable to delete a single graph
Hi, according to http://help.opmanager.com/rest_api-v12 I can use getGraphNames to obtain a list of graph associated to the device. I have to write a script to automatically delete a graph when it matches a certain condition - the issue is that the REST APIs will let me delete a whole performance monitor but not a single graph (the one identified with a pollId). Is there any function that will let me do this? Thanks, Marco
OpManager 12100 creates a wrong dashboard graph
Another day, another issue. Summary: I found that if I create a graph through the dashboard the displayed values are correct, but plotted incorrectly. Description: See the graph 1 created through the "Last N hours". Except for the ugly, not-editable scale it should be fine, right? Nope. Face the values as reported from the interface to the ones built into the dashboard graph: Graph 2: Last N hours (correct value, wrong display) Graph 2a: Interface (correct value, correct display) The same goes for
REST API
Hi, I am trying to pass the following URL to OpManager 12.1 to fetch alarms into a third party software (CNL). http://192.168.x.x/api/xml/alarm/listAlarms?apiKey=2a4cf83e2590bc4ab392f3cc9c25b993&fromTime=2014-08-30 11:59:14&toTime=2016-08-30 12:01:18 but I am not getting any alarms into the CNL. When I tried to open the above URL in browser it is giving me the following message, This XML file does not appear to have any style information associated with it. The document tree is shown below. <response>
OpManager VBscript log files
Good morning. I need to debug an OpManager VBscript script. Could you, please, let me know which log file(s) contain the information when the script is being executed by OpManager? Also, the logging nevel would need to be adjusted in the logging_parameters.conf file, correct? Thanks a lot in advance O. Urbina
Relative data
Gents, Can you please explain, how should I set the counter settings, if I need to keep: 1. relative data 2. I don't need absolute values 3. I don't need an average by time For example I have the following transaction logs counter. PowerShell script returns the Number of the current log. Now+10min: 10250 Now: 10001 Now-10min: 9860 I need to monitor this counter, if it increased more than +200 per 10 minutes -> alert select * from polldatatemplate where graphid='976' "graphid";"oid";"timeinterval";"timeavg";"saveabsolutes";"protocolid";"isnumeric";"ssave"
OpManager Devices have lost viWebService Data
OpManager VMWare virtual devices have lost their connection\data to the VIWebService. Short of deleting and re-adding 100+ servers, is there a way to get them to pick up this data again? Doing a Rediscover removes all this monitoring.
Time Window
I know how to setup time window to set the hours. Can I also set the days? Our operating hours are M-F 6am-7pm and currently I am manually removing the weekends.. Can this be done? Thanks
Change probe communication from hostname to IP?
Hi, Is it possible to change the way the central communicate with the probe? I would like to have communication over IP instead of hostname? This due to DNS issues when using OpMan from a different domain (demo enviroment). The picture below describes somehow where I get stuck when trying to connect the probe from the central from a different domain..........
Data collecting issue urgent
Hello support, Op manager is supposed to collect performance monitors ( such as disk & memory utilizations datas - available partition datas for each partitions) automatically after we added the performance monitors. After we click test monitor button, it wasnt collecting any data for any performance monitor. Then it started to collect datas but there's 1 thing we set the monitor interval setting 1 minute for cpu 1 minute for memory 30 minutes for disk but it randomly collects datas For example ;
Automatic login and show right CCTV
Hi With OPManager V9 we had a custom CCTV on a Monitor and the direct URL was this: http://192.168.99.99/customDashboard.do?methodCall=showCCTVDashboard&cctvID=301&firstTime=true&reqUserName=USERNAME&reqPassword=PASSWORD&domainName=NULL&authType=localUserLogin Now we migrated to OPManager V11. The URL doesn't work anymore. The Login seems to work, but the wrong page opens: http://192.168.99.99/apiclient/ember/index.jsp#/Home/Dashboard/ What is the right URL to get the predefined CCTV working? Thank
OpManager v12 NetFlow
Hi, is this feature active and in working condition in v12 OpManager? I just installed a trial version and i think netflow collector is not even listening... the default port 9996 is not open. Thanks.
Running a simple batch file
I am trying to run a simple batch file as follows (y: is mapped to a network drive holding the files in question.) y: CD tunstall CD servers CD server_down copy blank.txt tele19.txt I have broken the batch file down to the absolute basics. I have set up a "Run program" notification policy that calls the batch file as follows C:\Program Files\ManageEngine\OpManager\status.bat I have tried calling it in many ways including "C:\Program Files\ManageEngine\OpManager\status.bat", status.bat etc. It says Program
OpManager 12.1 Features compared to OpManager Build 11600
What are the differences in features from OpManager Build 11600 compared to OpManager 12.1. Where can I find a document? Thanks...
Availability showing at 0%
Hello. I have a Dell Sonicwall firewall that was imported yesterday. All other graphs seem to be working as does ping. We just upgraded to OpManager V12. What's interesting is that the availability is working on our V11.6 server. Any ideas as how to get this resolved? Thanks, Jesse
Unable to Monitor vCentre after upgrade to Build 11600
Hi After upgrading to 11600 we are unable to monitor the VMWare environment or to add the vCentre Server as we get an error message that it is already in OpManager. Any one have a solution to this? Regards
Ip camera OpManager v12
Hello, Is it possible to add a camera in OpManager v12? In version 11500 this is possible. Thanks in advance. Fares Daouadi
Add a new vendor (not category)
Hi, OpManager uses a three-tiered approach in classifying the devices: Vendor Category Type As users, we can assign a custom type in the form of a template - still there are a few monitors statically derived from the Vendor (eg. Dell) and Category (eg. Server). From the interface you can add a new Category (like "Environmental Montors" derived from UPS) and of course you can create a template to fine-grain a set of devices. My question is - how can you create a new Vendor? For instance, we're installing
Switch between API and old UI Client.
When a user switches from the new Api to the Old UI, they cannot get back to API client. The 'jump to' is missing for the users. How can they switch back to the new API client?
Integrating Analytics Plus with OpManager for IT Operational Analytics
Palo Alto monitoring
Good day! Quick question: When you will be adding Palo Alto firewalls to your recognised devices and NCM integration? This was missing from v11 already, just curious if it's in the pipeline or not. Regards, Mat
Windows Firewall monitoring
Hi, We want to monitor a windows firewall when this get an off status with OPManager, what is the best way do to this? Regards.
Adding VMware host issue
Hi, I have an issue when i try to add VMware ESX Host and after adding the configuration of VMware HTTPS credentials, the status bar stuck on 0% and no response after that.. What i have to do Thanks, SAM
Opmanager upgrade
I am not going to point my frustration here, but how are you compensate your customers that can not upgrade from 11.6 to 12? Also your communication to your customers is beyond any level, i am only receiving mail about your new product and how great they are, but not any communication about the upgrade to version 12.
E2005: Not able to retrieve complete data from the MIB.
I want to add FortiGate device on Bandwidth Monitor, but get the error message . E2005: Not able to retrieve complete data from the MIB. how can I fix it.
Event Log Templates
Is it possible to bulk upload event log templates. We have identified around 200 event log messages that we would like to assign to certain assets (OpManager ver 11.6). It is a very onerous process to do it manually. Thank you Bob
Connect to the OpManager DB remotely (PGSQL)
Hi, I need to connect to the OpManager PGSQL DB from a remote server. Could you tell me how I can do that? Is the connection from external server permitted? What is the DB name? (it should be OpManager DB) What is the port? What is the username/password? Is it possible to have the DB ER schema of the release 11.6? Thanks, Roberto.
Question regarding Notification Profiles
Hi I want to notify one person inside working hours and another person outside working hours and in weekends. I can do that, but it takes 4 notification profiles as I see it. One from 00 to 07:59 on workdays, one from 08:00 to 15:59 on workdays, one from 16:00 to 23:59 on workdays and one for the weekend. My question is: Is there any other more simple way to do this? :-) I'm on Opmanager build 11600 Best Regards Claus
Agent for log file monitoring in LINUX
Hi, I am using Opmanager Agent to monitor application logs on Windows servers it works great. But i also wanted to use the same feature in LINUX server. How can i do that please suggest me Thanx&Regards, Jammy
NEW API - Outage History
Hi, The option to add the reason for an outage was removed from the new interface? I can't find on new interface. I use it alot in my reports. Thanks for your help. Regards, Bruno Lorensi
Widgets or reports for Vmware datastore with most usage
Hello. I use the widget and report for "Volumes with most disk usage" frequently, and I would like to have a similar report for Vmware datastores. I know that I can go to each vcenter server and look at them there, but no widgets exist, and it would be handy to see free or used space in percentages. Is this available? I am running the latest service pack for Opmanager 11.6.
Unknown type for discovered VMs
Hi - when I add a vCenter virtual appliance to perform an automated VM monitoring, the VMs are correctly added to OpManager - but the discovered VMs are of type "Unknown". I have created a set of templates that via SNMP that correctly recognize each host (tested with the VMs IPs) and monitor a different subset of metrics, but I can't find a way to automatically associate the SNMP credentials to the automatically discovered VMs. The only workaround I found so far is manually re-discover the VMs adding
Custom oid counter
Gents, Can you please explain, what does mean this expression: oid="((.1.3.6.1.4.1.789.1.5.4.1.16<32) | (.1.3.6.1.4.1.789.1.5.4.1.17:4294967295))*1024" What do mean operations: "<32" "|" ":4294967295" -- divide by 4Mb ? Where to see all possible math operations for oids ? Sorry if my question is silly ) Thanks
Advanced Analytics for OpManager
Hello there! We are proud to announce that Analytics Plus is generally available now, and this power-packed version now has a host of new features. In addition to ITSM analytics (based on ServiceDesk Plus and ServiceDesk Plus MSP), the product now extends self-service analytics to ManageEngine's IT Operations and Support suite. Highlights of the GA release include: Integration with Applications Manager and OpManager, with out-of the box reports and dashboards using operational data, pulled
REST API - Essential Edition
Hi, We have the Essential Edition and was wondering why some REST API's are working and others are not? We were informed that all should work. Here is a sample of a failed one: curl -X POST "http://opmanager:8060/api/json/device/ConfigureSuppressAlarm?apiKey=XXXXXXXXXXXXXXXX&name=sonar&suppressInterval=3600000" {"error":{"message":"Internal Server Error while processing this request.","code":5000}} Thanks
Talk ITOM: Free training on OpManager | August
A completely free, 2-part webinar series that will help you get hands-on with the different modules of OpManager. Attend the complete series to optimise your network operations. Register just once to enroll in the 2 parts, scheduled for the 17th, and 24th of August in two different time zones. We'll send you separate links to join the sessions before the scheduled date. Part 1: Getting started with OpManager Agenda: - Network Management Plan. - Discovery and Classification.
Unable to Register Probe to Central Server v12.1
I cannot seem to get a probe registered back to the central server. I have tried installing the probe in both 64 & 32 bit mode with the same error that: Probe Registration Failed. Central Server http://X.X.X.X:443could be down Would you like to Continue? I am using a windows 10 professional OS which everything seems to install correctly including the windows service. If i open a browser and go to mentioned address the central server login page comes right up on
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