RE: [##3289002##] OpManager not synchronising with ServiceDesk

RE: [##3289002##] OpManager not synchronising with ServiceDesk

Hi Aishu,

 

Hope you are well.

 

I have just carried out the OpManager upgrade as recommended below, copying the ‘com’ folder into C:\ManageEngine\OpManager\classes, then restarting the ‘ManageEnginer OpManager’ service.

 

Having checked the OpManager version before and after they do not appear to have changed, it’s still version 11400 (64bit).

 

Is this normal? Have I successfully updated OpManager, or did I miss something?

 

 

Kind regards,

 

Owen McLeod

System Support Engineer


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