Error message: Sorry! An error occured.
I tried to login to a previously working OpManager and after typing in my username and password was presented with the terrbily unhelpful error message: Sorry! An error occured. I tried to stop/start the OpManager service but windows can't stop the service. Any ideas? Thanks.
Is it possible to rearrange the nodes at network view??
Hi,i am trying to customise the network view function of OpsManager.. Is it possible?
Probe HTTP Proxy Username/Password
Hi, Got some customers with networks opened up to the internet using firewalls and http proxies. It should be possible to place a probe in these networks, but I saw that the http proxy configuration needs a username/password. Most of my customers do not use username/passwords with their http proxy. Can I use the proxy function without entering the username/password ? Please advise Sijbren
SNMP-graphs with different threshold
Hello, I want to monitor the MIB "globalSystemStatus" on a Dell Poweredge with custom graphs. This has a integer with values from 1-6, where 3 is OK, the rest is warning,critical etc. Is there a way I can get OpManager to send an alert when the value is not equal to 3? The normal threshold-function in OpManager has only lower/higher than and equal
Associate Resource monitors displays a blank page
After upgrade to MSP 6003 associate Resource monitors displays a blank page? What to do? geir
Scheduled downtime (per interface)
We're currently monitoring a router (main) which has a serial link connected to another router (branch) via a leased line. However, the branch router is turned off after office hours and OpManager is detecting that the serial interface (where the branch router is connected) on the main router is down. Any workaround?
Selecting Device Type failes.
After upgrade to MSP 6003 selecting "Device Type" for a devices generates an "Error!" page. The Devices that auto detect there type information function fine. Geir
MSP 6003 Build - Probe and Central do not match
Is there a way to rebuild the central DB? I have a probe which is working perfectly however the central system is missing devices and some devices do not show all information such as interfaces, or if the device has SNMP, etc. I would like to clear out the central system for that specific probe and allow the probe to rebuild the data. Is that possible?
Our OpManager Disk Utilization not working properly
OpManager show that alarm Disk Utilization 97 %. We have 123Gb free disk space. This free space is 40%
How to increase timeout and retry values
We are monitoring a few servers across a wan-connection and are getting some false alarms because of the sometimes very slow link. Is it possible to adjust timeout and retry values for that specific servers?
Anghellushelp, custom OpManager and Mysql
Hi, I need optimize the OpManager 6005, my specs of the mysql 4.0.18-pro is: key_buffer_size=8388600 query_cache_size=0 table_cache=64 sort_buffer_size=2097144 read_buffer_size=131072 max_connections=100 My network consists of: Router - 7 Switch - 15 Server - 80 Firewall - 10 PC's - 200 Here are the specs for the server running OpManager: Red Hat EL 3 Intel Pantoum 4 with TT 3 Gb ram 2 disk 80 GB Too much is delayed when I consult a URAL and UPS, any ideas? I thought to change the values of mysql,
Problem in adding Cisco 2811
Hi, We are currently using OpManager Pro for our network monitoring tasks. Recently, we have installed a new router and we would like to have it monitored by OpManager as well. The addition of this new router went on without a hitch except that it is categorized as a SWITCH rather than a ROUTER. When we try to correct this via DEVICE PROPERTIES, the router is deleted on the list of devices that are currently being monitored. We tried repeating the process but the same thing happens... it is like
OpManager Loses Graphs if server experiences a power failure
Ok, just ran into this problem today and I dont want to have to reloda OpManager to fix it so I am hoping that there is some easier rememdy to this. Last night wwe had a power failure which shutdown the power to my OpManager test server. When I logged back into the server this morning, all of the historical data is now gone. Including all the graphs that was monitoring things like cpu utilization, memory and disk usage and buffer tx and rx measurements. I am sure the database took a it somehow when
RapidSSL.com
Hi, I have MSP Opmanager and i want to purchase SSL certificate from RapidSSL.com and install it on my server where MSP opmanager currently residing on. Few questions; 1) Is this possible? or we can't use public SSL certificates 2) How do i generate CSR data? 3) Any procedures or documents i can go by to get this installed Thanks
Wake On LAN & Dynamic DHCP
Hi, I use wake on lan as part of patch managment. the only problem is when the IP address changes on some machines, I am not able to wake them up. is there a place on the application where I can edit the machine IP address?
CustomGraph for multi-index table
Is there a way to build a customGraph that uses an OID from a table with two indices? My specific problem is with a table that has an index like {thingID, intervalNumber} I want intervalNumber to always be 1 (the previous interval). "thingID" is the index that I want users to pick, to decide to monitor "thing #2".
Custom monitor
We have configured OpManager 6.0 custom monitor throws an error :ERROE:. How to solve this problem.
SYBASE AND CITRIX MONITORING
Hi, Can anyone help me up in configuring SYBASE DB and CITRIX for monitoring in OpManager Version 6.0 Thanks,
Today's Availability
I WOULD LIKE TO KNOW HOW CAN I DO A aVAILABILITY MORE THEN 30 DAYS, IS IT POSSIBLE?
Nortel MIBS upload
How can i upload Nortel MIBs into the OPManger 6.0 Software. We have tried using the MIB Browser but no success.
OpManager Annoyances
It would be so helpful if the following two things were addressed with OpManager 1. Make it possible to add/remove multiple monitors to/from multiple servers. In other words, replace the radio buttons with checkboxes. 2. Show the graph even when a SNMP poll is missed. It is frustrating to see "Data not available" because the server couldn't be polled for whatever reason. I should be able to see historical values.
Monitoring a tape back up process with Opmanager MSP
Hi Is there anyone out there who has had experience with Opmanager monitoring tape back up process using Arcserve or Backup Exec. Whilst we cant monitor the device or the software directly we are looking at monitoring the error codes that are written to the event logs by the back up software. We will essentially search for a few different error codes and then create a message based on the error codes. Does anyone have a better idea of doing this because our solution is not very elegant Thanks Jonathan
Negative CPU Utilization
What does this imply? Is this a normal issue?
monitor HP-UX servers
Hi, I am new to Opmanager, been using to monitor windows servers. But When I tried to monitor HP-UX servers it is not possible. HP-UX version is B 11.11 SNMP is also running. Could any one please help in monitoring these HP-US servers. Thanks in advance Gourish
UPS monitoring
Hello, i'm setting up OPManager 6.014 and everything was fine until i try to monitor UPS. I have both APC and SOCOMEC UPS and i wonder if it's possible to have the same snap shot for all of them. I mean i'm having the good info for APC UPS, but just have "NA" or "DATA not available" for SOCOMEC ones. just succeeded in creating some customs graphs, but nothing that fits in this frame attached in jpg in this post. I did load the Netvision MIB for Socomec UPS, but it doesn't work. Can anyone please
OpUtils as a Linux Service
Hi, Given below are the steps to run OpUtils as a Linux Service: 1. Copy the attached oputils.txt to /etc/init.d directory as oputils mv /etc/init.d/oputils.txt /etc/init.d/oputils 2. Edit the MDIR variable in this file which should point to the bin folder of OpUtils Installation directory. MDIR=/root/AdventNet/ME/OpUtils/bin 3. Provide executable permissions for this script using chmod 755 /etc/init.d/oputils 4. Use chkconfig command to add opmanager as a service /sbin/chkconfig --add oputils Now,
Cannot clear Alarms in Opmanager MSP
Hi, When I try to clear or delete an alarm I get: ====================================== Failed to perform the operations for the following objects. Failure Object Reasons 1 IF-100.7.10.254-3.chvlbbprobe_Poll false ====================================== However I can Acknowledge and UnAcknowledge the alarm. I can only delete the alarm when I go direct to the mysql database as told in this forum at : http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002640305&
Text mode inatall
Hi Does Opmanager MSP have a text mode installation procedure? We need it because our routers ( with FreeBSD installed OS system) does not have X window systems.
OPManager not working after upgrade
I have upgraded Opmanager from 6002 to 6013. In order to do this I had to install SP1 first, because I was getting "the hotfix can be applied only over 6010 build". After installing SP1, I installed the 6013 hotfix. Now the Opmanager service is missing from the windows service. Any suggestions? Thanks.
OpManager MSP - Change size of dashboard and Google map
We currently have 40 customers running on our Central Server and we would like to increase the size of the dashboard and Google map. Is this possible.. if yes how can we edit this.
[MSP6003] No Admin/Support tab when logging in as Admin
After updating my MSP to build 6003 my Admin and Support tab disappeared when I log in as Admin. Other users I created do have to admin tab available. Help!!! :)
please help
can i receive a mail report in case of any failure?? while configuring the SMTP, i entered everything correctly but it asked me to enter the sender email although i thought it must be sent from the site itself.so how to handle this issue????????? myriam
Couple of questions - SNMP & timings
I've just begun using OpManager MSP and I'm hoping that someone will be able to offer some advice here. SNMP Problem I have enabled SNMP on a number of the desktops at one of the probes but upon rediscover they still do not register as having SNMP enabled. Is there something else that can be done in order to sort this? I'm not familiar with using a mib browser so I'm unsure as to how checks cna be done using this tool...I've read the material available here and I'm still at a loss. Timing The clients
Latency problem ---- Windows 2003
All Servers Opmanager (6012 on Windows 2003 R2) manages have a slowly increasing latency problem over the last 4 weeks. Opmanager does not figure out that the monitoring server is the problem.....after a reboot everything seems to be OK. Is there any way how I can improve this situation? Dipe
Adding notification profile to multiple devices
Hi, To make life easier I wanted to created multiple notification profiles for several types of servers. I created one called mail_servers, so after that I would be able to associate it to multiple exchange servers at once. So I select the profile called mail_servers, but when I have to define the criteria for this profile, I cannot select the exchange monitors? I'm able to go to the device itself, add the profile, edit the rules overthere and it will work. This way however, you still have to edit
Cisco Switch 3550-48 ports down
Hi, Recently install OpsManager. Created 8 switches and 2 Routers. Switch 3 shows error on ports: "SW3-38..170 Ports 8, 12, 18, 20, 23, 29, 30, 35, 41, 45, 48 are down Trouble Switch Feb 16,2007 10:26:26 AM. I checked all data ports physically and all PC and Printers are up and running at 100MBS on the troubled ports. There seems to be no problem with the network. Switch has SNMP protocol running. Does anyone know why I would receive port errors in OpsManager. Thanks Chris
Windows Service Monitor
Hi, I'm trying to use the Windows Service Monitor but it doesn't seem to work. I reports the services as being down when they are up. I'm using verion 5502 with windows 2003 server. Any help would be much appreciated. Thanks, Jacob
Opmanager startup Automatically
hi all i have install opmanager 6.0 on debian server. it is runing fine . i want to automatically start the OPmanager Server service at the time of booting , coz every times i have to start Server services from /bin dir. IS it possible ? Does support can help ? Any help appriciate !!
How do I remove a Custom-Tool?
I have added some custom tools in test purpose, but now I can't figure out how to remove them. Could somebody give me a hint? Kind regards, Pontus Klemetz
Monitor Dell 2724 switch
I have a Dell 2724 managed switch that I added into OpManager and when I try to add a monitor it prompts for a password to use for Telnet. This switch is not capable of telnet. How am I able to monitor this switch or is there not a way?
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