Using not equal to in a threshold
I am trying to monitor Dell hardware. The snmp call returns the following. 1: Other 2: Unknown 3: OK 4: Non-critical 5: Critical 6: Non-recoverable The threshold screen only has =, > and < I want the alert to fire when the value is <> 3 How can I do this?
User with "Read Only Access" right can modify data
Hi, I notice that, when you are logged with a user that has "Read Only Access" right, and you specify a device that does not exist in the "Jump to >>" field, you can are prompted to add a device. Sorry your search returned no results. Click here to add a device. Is there a way to prevent this ? Same problem on the main page : when you have no "Business Snapshot", you was will be able to add one even with "Read Only Access" Business View You have not created any business views.Click hereto create
Traffic between two servers
Dear Sirs, Is there a way to monitor the traffic between two servers with OpManage ? Both machines are in the same subnet. Thank you !
Interface Speed
Hi, I'm pretty new to OpsManager and need some help in understanding some of the reports shown for the Interface Details. When I check a particular interface of my Cisco switch, for example, in the 'interface details' box it states the speed of the interface to be 1.54 Mbps. I would like to know if this value is obtained by calculating the rate of traffic going through the interface at that point in time or if it states the bandwidth allocated through that interface (meaning that it will continue
OPmanager Device Templates for EMC Arrays
I know that you have the OpStor product, but I would just like to get a general heart beat type response for Clariion CX300 and CX500. Can you please add this vendor and Type to your device templates. Thanks Mark
How to modify default monitor interval of ressources monitor
Hi In OpManager 6.x, it was possible to modify the default monitor interval and default Threshold of a certain monitor type (for exemple Free Disk Space in MB) through "Ressource monitors" in the admin tab : How do do this in OpManager 7.x ? Regards DPE
Enabling thresholds to all servers for specific items
Hi, How can I enable the threshold counters for a group, or list of devices. For example, by default, the CPU Utilization threshold is not enabled when adding a device. I now want to enable this for all my devices in the Servers catagories. Can you assist? Many thanks, as always, Derek
MIB upload
Sorry to ask what may seem as such a basic question but I have found a MIB that monitors Proliant servers and specifically the RAID array but have no idea how you go about importing it into Op Manager MSP. Can someone please give me a pointer or a document or something. Thanks. :!:
OpManager auto-start on Linux
Hi Everyone I'm evaluating OpManager on a CentOS 5.1 system, and I can't make it to start automatically after a reboot. Is there any way to make OpManager to start automaticly "as a service" in a linux box? Thank's for any help.
interface stats no longer display
hello, as you can see from the attached, the summary of interface traffic no longer displays on ANY device, but clicking an interface will provide a detailed view, graphs etc. any way to get this feature back? it stopped working a few days ago.
To translate ServiceDesk Plus in Brazilian Portuguese
I'm interested to translate ServiceDesk Plus in Brazilian Portuguese. I's possible ? Thanks. Paulo
7027 TimeWindow not exist on All Servers Availability
Hi Time window on reporting was supposed to be on availability reports why it is not implemented in All servers availability and All servers Usage? Regards
Announcing the Release of HotFix 7025
Dear Users, We have released the latest hotfix (Build 7025) which can be applied over Build 7010 or higher. If you are on an earlier build, please upgrade before applying this hotfix. Following is a quick summary of the issues addressed in this hotfix: 1. Blank page in the interface snap shot page if there is any special character is fixed 2. Listing the interfaces in the Interface Template Page is fixed. 3. Availability Report for devices in a business view - fixed 4. Test Credentials details printed
HotFix 7027 Released
Hi All, We are glad to announce the release of HotFix 7027 for OpManager. Some of the features and fixes included this hotfix are. 1. Support for monitoring Exchange 2007 Server is included. 2. Issue of OpManager Service not starting with dbowner account in MSSQL database, is fixed. 3. New Device Template by default is included for Liebert UPS. 4. Multi-level dependency support is included. 5. Option to add new drives is provided both at the device template level as well as in the device snapshot
Huge log file
OpManager has a log file that is 19 Gig on my machine. It is a single file. How do I purge that down? Can that be automated?
how to install probe in client side system
how to install probe in client side system.That is i downloaded the ManageEngine_OpManager_MSP.bin.I am using linux fedora.I am not able to install the probe using the "./ "command.Can any say how to install Regards Lokesh
Escalation not working
I get email alerts when an alarm is triggered, and have configured escalations to send a mail if they are not cleared within three hours but I do not receive these escalation emails. Can anyone think why?
How di I delete a performance monitor?
How do I delete a performance monitor? I built a new performance monitor to watch a systems load average, but got the OID wrong. How do I delete that monitor. Not just remove it from systems?
Monitoring a Process
We are about to purchase a monitoring solution and OpManager has a nice interface but we really need Process monitoring as well... is there something coming out for this? - Brandon
Getting OPManger CD and also the Service Helpdesk
Hi, I'm new to this Software, i downloaded the trial version which i like so much, i dont know how to go about getting the real software. Can someone help out. Thanks Kemi
OpManager vulnerabilities
Our monitoring systems just got disconnected from the network do to OpManager. Here is what our network scanner saw that caused such an aggressive response. Medium Apache < 2.0.48 Web Servers Medium Apache Input Header Folding ... Denial of Service Medium ManageEngine OpManager Login ... CGI abuses : XSS High Apache < 2.0.51 Web Servers We are now with out a network monitor in our environment. When can expect these issues resolved.
URL authentication and business views
Two questions: 1. How can I validate that a URL has been authenticated in the URL monitor? Can you tell if any events are generated that can be tracked? 2. How can I create a business view with URL monitors? For example, I'd like to attach a URL monitor to a server in the business view so I can see what URLs will be affected by a server outage. Please advise. Derek
opmanager for WinXP client doesn't show any monitoring
Hi all, I've the following problem. when the command : "cpu.vbs <device name> admin <password>" is executed from cli where the opmanager is installed, i have results, with no error. There no domain in the LAN when PCs are installed On opmanager GUI, there's no result from performance monitoring. When test monitor is launched, i've got : possible reason : 1. The device might be down. 2. The username and password provided for this device might be wrong. 3. The domain password for this device was not
Switch Port Mapper stuck "In Progress"
I am attempting to use the Switch Port Mapper to scan a Cisco 6509 switch. I have successfully added the switch and SNMP community. I am scanning this switch now but it has been stuck at "In Progress" for nearly half an hour. Is this normal?
Switch Ports Operationally Down
Hi there I have a number of Dell switches that we use in our network and monitor with OpManager without any issues. I have recently added a new switch to the team and it reports all the ports that have nothing in them as operationally down. I have a number of other switches that only report as down when something was there and no is not there any more. However with this new switch I am getting errors saying that ports that have never had anything plugged in are operationally down. Here is the specific
DHCP servers
I have problems getting some of my dhcp servers to get added. I tells me they do not have DHCP enabled but they do. And snmp is working as I monitor all of these servers in opmanager, etc. Also, some locations have a cisco 851 giving out dhcp, would be nice if I could monitor those. Thanks!
Rogue Detection -No DNS-
We are evaluating OpUtils4 and when we run the Rouge Detection and we are experiencing the following results: -Many of the entries are showing up with no DNS at all, just the MAC address and sometimes the IP address of device. -Many of the entries on the DNS name are showing up with the IP address. -There are many workstations that should have came up in the results on the scan yesterday, but did not show up until another scan today. -What does it mean in the "Switch Details" where it states many
URL authentication
Hi Support, I'm trying to set up authentication for URLs for the following website: https://www.mcc.ca/mcconline How can I configure authentication username and password for this application? Does OpManager support this method? Can you please explain in what instances the authentication would work? Thank you in advance! Derek
snmpd dead but subsys locked
snmpd dead but subsys locked How to enable snmp in linux system,can any one help me to resolve this problem Regards Lokesh
Event Log Alarms
Hi All, I have downloaded OpManager in order to get file conflict alerts from the 2003r2 DFS. Unfotunately I cannot see a section for adding rules to the event log for DFS. Is it possible to generate an alarm from the DFS log in some other way?
OpManager fails to...on a cleared alarm
Page/Log a Ticket in SD/Send Emails when a monitor clears. I've noticed this for a long time, but figured it was due to multiple upgrades of Op. However, after a fresh install and a fresh setup the issue is still there. I'm on the latest version of v7 (7025). I've setup monitor in Op to watch our routers and sometimes we will get paged when an alarm is cleared, but not other times. Routers will page sometimes and not others. I've re-associated the notifications several times and it will work for
configuration database_params.conf
good afternoon to all! I am with problem in the configuration of database_params.conf. I am trying to migrar my bank mysql for mssql 2005, but only with the DBconfiguration I am not obtaining. I made the necessary creation of the bank with the name and parametros, but exactly thus the program does not obtain to see the bank. Alguem knows ce is to necessariofazer a configuration in database_params.conf program to be able to see MSSQL to it 2005?
Custom performance monitor
Is it possible to create a custom performance monitor? I have snmpd on servers checking processes and I want OpManager to poll that particular OID. I see ways to create services by port, but not a way to create monitors by SNMP OID.
WMI Failures
(OpMan 7025 on Win2k3 with mysql db) We're having trouble with WMI - all 2000/2003 machines are in the same domain, but won't accept any credentials we give it! When we test, it always comes up "failed", even with the domain admin, local admin, local user, domain user, etc.. Is there a log somewhere we can see what's happening or why it's failing?
Wifi Manager Business View Port to OpManager
Like to see a port of the Wifi Manager left menu pane of expandable business views but updated to show live status of sub maps. OpManager Home page Business View display limited for multi-site deployments as not structured.
see connected MAC on switch-port
hi, is it possible to see wich MAC adress is connected to a port on my switch? if not can you supply this feature in future update ? chris
ASA5510 in Opmanager
Has anybody had any luck getting a Cisco ASA5510 to cooperate with Opmanager? I can't seem to find the proper MIB's for it.
OpManager - Process monitoring
Looking at OpManager to see if it will fit in a particular niche, one of the things I am trying to do is have it take action (or at least alert) if a particular Process is running on our Windows boxes (DrWtsn32) Is there a way for OpManager to do this? Thanks, Jan
NetFlow analyzer integration with OpManager
We have installed Netflow analyzer 6 & OpManager 7 in our network on two different servers. It seems in Opmanager , we can integrate the NetFlow analyzer statistics ( top applications, top protocols etc.), if we configure the add-on plugin in OpManager. We have configured the add-on plug in, supplied the correct credentials for NetFlow analyzer ( which OpManager successfully accepted). But when we are clicking on the small icon that appears for interface traffic details, it says unable to fetch the
MySQL Database
Just want to ask what are the names of the database/s that OPManager used to store its monitored data and also may we know the tables being used. Will use it for our querry in analyzing the data. Hope you can help us on this. Thanks..
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