Download Shared Device Templates
I just created a new device template. At the end, it asks me to share it with the OpManager community. Cool feature. Next question, How do I find them to see what other people have shared? I looked on the web site but could not find anything. Thanks.
OpManager running very slow.
We have increased the amount of devices monitored to 70, with a lot more to go. Already, we have noticed a dramatic slowdown of the interface. The screen now takes 30 to 45 seconds to load each page, which is not practical as a lot of changes need to be made. I have checked the server and network speed and all these are fine. It is therfore a problem with the application. It may be down to the database size, so I have included our settings: Alarms Database Maintain 10000 recent alarms in the database.
email when the service is working after being interrupted
When a service is down, the opmanager send us an e-mail telling that the service itself has been interrupted. On the contrary, it does not send us an e-mail when it works again. My question is: how can we configure it for the system to send us an informative e-mail when it comes into operation again? Thanks so much. Regards.
How to configure Alerting on Switches
When I monitoring Switches I become again and again Alarm Message with Status �Trouble� that some Ports are down. But this Ports are okay, only the Client connect to this Port will be Switched off, when the user go home after work. So it is not really a Problem. How can I deactivate this Alerts?
How monitor VPN tunnels
Hi, I have an UdGataway which have 6 tunnels to 6 UdGateway in its interface xl0 (type=Ethernet). I would like to monitor tunnels in order to have their status (up or down). Is it possible to do this with OpManager? How? I try to make a link between Udgateways but the link status is the status of an interface not of the tunnel. I have the tunnel status when I ping from the main udgateway to another. There is a way to implement these pings in OpManager? Thanks
Downtime Scheduler Issues
After creating a new schedule in the downtime scheduler, when I click on "save" it comes back and doesn't show up in the schedule. I clicked back to the admin tab and then to downtime scheduler once again and the new schedule still does not show up. Opmanager version #7100 MSSQL 2005 Database Backend Windows 2003 Server Thanks, Joe
Get alarm when HA mode active Netscreen 25 firewall failover
I have two Netscreen 25 firewall running in HA mode. How can I configure the OpManager to return alarm when the active firewall failed and failover to the standby one? Regards
MIB Upload error message
I am receiving an error on line 4 column 54 complaining about special characters or numbers when trying to upload the attached MIB to Opmanager 7.1. The area in question seems to be a space and I cannot figure out why it will not load correctly. This is for a startech KVMoIP unit.
Respond time of a custom script is too long : null results
Hi, I have a custom cli monitor which call a script pings.sh This script send pings to several destinations and give the rtt when a vpn is ok. My monitor is ok when all the pings respond but when a vpn is down the ping to this destination take more seconds and thus the monitor return all zero for each vpn (even if a vpn is ok). I think that there is a time out request and when the script take too long time (around 5s), Opmanager stop the script and give results zero. I would like to know if you could
Custom WMI - Monitor Terminal Server Sessions
I've created a custom WMI script to monitor terminal server sessions and thought I would share it with the opmanager community. VBScript (goes in [...]\conf\application\scripts directory): ' Check command line parameters On Error Goto 0 Set objWbemLocator = CreateObject("WbemScripting.SWbemLocator") 'On Error Resume Next Select Case WScript.Arguments.Count Case 1 strComputer = Wscript.Arguments(0) Set wbemServices = objWbemLocator.ConnectServer(strComputer,"Root\CIMV2") Case 3 strComputer = Wscript.Arguments(0)
Problem with MSSQL monitoring
We recently started using the MSSQL monitoring add-on for two SQL servers. The first SQL server was discovered perfectly, and I was given the option to select which databases I wanted to monitor (master, DB1, BD2, etc..). I checked off the boxes next to a few databases and all is well. On the second SQL server, the screen pops up during the discovery and asks me to select which databases I want to monitor, however there are no options to choose from. I don't know where to start troubleshooting this.
Backing up Opmanager MSP with OBM?
Hi. Is it possible to make a full backup of my opmanager MSP installation, using ahsay OBM? Best Regards Kent
access to the code of the java classes
Hi, I would like to know if it is possible to access to the files "java classes".java in order to debug OpManager when I have a problem. I would like to understand better when I had an error in com.adventnet.me.opmanager.server.util.DeviceDetailsUtil.getPollInformation(DeviceDetailsUtil.java:94) I don't want to modify these files, only read the code. Thanks
SQL .ldf file growing out of control
We use OpManager build 7100 which monitors about 80 devices. In a one month time period, the SQL database (running on SQL Server 2005) .ldf file has grown to over 8GB in size. The .mdf file is a manageable 220mb, but the .ldf file is out of control already. Does anyone know what causes this, and more importantly what I can do about it? I can't imagine that this is normal behavior for a SQL database.
Opmanagesr for VPN/IP Manager Telephony
Hi, I would like to ask if opmanger supports VPN/IP telephony and Layer 2 and 3 monitoring . thanks, Lj
Trap Processor Enterprise OID Field
I have several devices which can send linkdown traps, but each one send with different varbinds. I've created different traps rules (Admin->Snmp Trap Processor) and tried to associate each rule with the correct trap matching the enterprise oid field. But this doesn't work, all notifications fall in the default linkdown rule. Any idea? Regards Andres
Custom WMI Script - runs bad "command"
I've read a lot of topics on this forum to create new WMI-like counter for my hMailServer. What i did: - I've prepared script hmailserver.vbs - output after running from command line is: Microsoft (R) Windows Script Host Version 5.6 Copyright (C) Microsoft Corporation 1996-2001. All rights reserved. hmailserverDomainCount 16 hmailserverAccountsCount 67 hmailserverProcessedMessagesPerHour 4671 hmailserverSpamMessagesPerHour 3595 hmailserverVirusMessagesPerHour 4 hmailserverProcessedMessages 107475
Set monitor threshold to "not equal" to 3
I want to monitor the storage/RAID status on my Dell PowerEdge servers. I have found the appropriate OIDs, but I would like to be notified when the status is anything other than 3. Is that possible? The description of the OID is: Global health information for the subsystem managed by the Storage Management software. This global status should be used by applications other than HP OpenView. HP OpenView should refer to the globalStatus in the root level object group. This is a rollup for the entire
Notif for alarm raised out of time window never send
Hi! One new question. For the time window of notification profiles, what should happen when alarms come out of this window? I would expect that notification emails be stored and forwarded when the notification is "enabled" again (i.e, when the time window is started again). But I've seen that such notifications are silently dropped, so they are never send. Is there any plan to change this behavior in next releases? Is there any workaround? Thanks. Regards, Andres
Set up URL Monitor to retry before alerting
The URL monitor in OpManager is sending too many alerts for URLs that are slow to respond. We have some URLs that will occasionally time out, but then come right back up. Our old monitoring system worked like this: 1. Poll URL every 5 minutes. 2. If URL seems down, poll 5 more times at 15 second intervals. 3. If the URL fails to come up 5 times, THEN alert the sysadmin. Can OpManager do this? If not it's value is greatly decreased in my humble opinion. False alerts are extremely annoying to the on-call
Increase Time out SSH
Hi, How can I increase the ssh time out? I would to do this because I have an error "Login Parameter incorrectRead timed out" whereas the login/password are corrects when I did a credential test. I know it is possible this SNMP. Thanks
adding Nortel passports in OpManager
Hi, I need to add Nortel passports in OpManager under telecom group, i am very much new to Opmanager n unable to find device template for this. Also where i can get/create a group for specific process where all servers of related process are grouped to manage. Please reply asap. Regards, Shreeya :D
easy way for creating different notification time criteria
Hello, I created an notification profile "UPS_SMS" for sending SMS by modem. If a specific event happens, I only want to get an SMS - Mo-Fr 17:00 to 05:00 - Sa/Su 0:00 to 24:00 How can I configure this? When I associate the Mo-Fr timescale to an device and after that I associate the Sa/Su timescale to the same device only the second, the Sa/So timescale is associated to the device. How can I configure both without using to different profiles. Many thanks for answers
Notification Profile not working (Please Help)
Hi All, I am new to OPmanager and I have a task at hand. OpManager notification used to work fine until recently. OpManager stopped sending alert e-mails. I double checked the smtp server setting and they are configured correctly. I was able to send test emails successfully. I also tried a telnet test from the OpManager server to the SMTP server, and this also works fine. Can anyone please advise with this? Thanks
Reporting on Event log events
Hello, I'm a newbie to OpManager7, I think I'm missing something basic. I've got a nubmer of Windows Servers for which I've configured Event Log rules and would like to get cumulative report for all those servers (think logon events on domain controllers for example), but when I go to Custom Report I only get the option of selecting a single machine. Grateful for any pointers, the helpfile doesn't seem to be of much help in this instance, or maybe I'm just not seeing wood for the trees. Thanks, R.
Build 7101. The whole bunch of bugs....
I am currently in a process of evaluating and purchasing different network monitoring and management tools for the medium sized network (3 different locations, around 30 local networks, 500+ hosts, around 20 servers, several L2 and L2/L3 Cisco switches, VPN concentrators, PIX/ASA firewalls, Cisco routers of different series). Recently we deployed evaluation versions of Firewall Analyzer and OpManager in our network to understand how suitable these tools for monitoring of our network. We were mostly
Report: Time Purchased in Contract LESS Time Spent.
Report: Time Purchased in Contract LESS Time Spent.
Re-order business views
Hi, Can you re-order business views? thanks a lot, alec
Device Already Present
i am running opmanager 7010 and am trying to add a number of devices, but i get an error that the device is already present. when i search for the device, nothing is found. i followed the steps in solution 1808, but received an error that it was unable to create db connection. the opmanager db is running on another sql server and is sql 2005 sp2. please advise how to resolve this issue. thanks. Bryan
Service account for OpManager services?
Right now my OpManager services are running as Local System. Is there any way to change this to run as a domain service account? For example, I'd like to make a domain account called SvcOpManager, then set the Manageengine OpManager services to run as that account. Is it as simple as that, or are there any hooks within the application that will have issues with that?
Error
I have opmanager 7.0 up and running with a Premium License in evaluation and we had bought a license but when I try to register I get the following error: License Failed: ERROR CODE : 500 What I do? My Company is in Brazil the name is "Operador Nacional do Sistema El�trico" and I have Licence to monitor 250 devices, I need a solution because We have several machines whith critical service that need to be monitoring. At, Jean Carlos Borges Brito.
"Urgent" Unable to start OPmanager
The SQL server was rebooted yesterday without OPmanager server being shutdown, and since then OPmanager has no been able to start. I tried starting the service manually, but that didn't work either. Any help will be appreciated.
Availability, distribution and Top N displays blank
For some reason the displays on the web client for the Availability, distribution and Top N are blank with a little X in the upper left corner. recently updated to 7.1.sp3, have tried a sp un/reinstall and reboot and restarting services etc... to no avail any idea?
Missed polls
Assuming there's no way to do this and I just haven't found it yet, would it be possible to get the missed device poll alert settings changed from a dropdown allowing you to choose from 1, 3, and 5 missed polls to either a dropdown with more options or a text box where you can input an integer value to alert on?
Sending notification via sms only once time
Can i manage OPmanager so it's only send through sms notification once time when there is alarm occured (not every five-minutes)and once time sending when the alarm is cleared. and if yes how to configure it thx, Eka Pratania
Service monitors not sending e-mail alarms
Hi, I'm using Opmanager MSP v6005, great prodcut, there's only one problem. The opmanager doesn't send e-mail alerts if a "Service monitor" is down. It only send mails if it is a "Windows Service Monitor" but that's not what i want. The notification profile for the devices are correctly configured (see attachment). How can I find out what the problem is? Any help is welcome. Kind regards, Dian
ESX Virtual Machines
Hi All, I wanted to monitor a windows service of a Vmware Virtual Machine. I have completed this task for quick a few physical windows machines which all work fine. However, I don't seem to get any SNMP information from the system nor can it access the windows services on the virtualised server. I doesn't detect the OS or anything. I have install SNMP on the virtualised windows system. I'm not sure how this is supposed to work with opmanager. Can opmanager monitor the individual virtualised machines,
Remove software
I have a trial version and I want to remove the program. When I try to remove it it come up with a message to remove a previous version. The version i am trying to remove is Oputils 5... Thanks..... Arthur Davis
Counter showing accumulated value
There are some performance monitors in a router in my network that shows a constant value (say 393219.0 for example). After reading documentation and looking at opmanager database, I found that these are counters never cleared, and the nms should show the incremented value between consecutive polls. How can I tell opmanager to show incremental rather than accumulated values? The monitors are the standard "Big Buffer Hits", "Big Buffer Misses", "Buffer Create Failures", "Buffer Failures", etc. Thanks
mysql slow, not getting fully backed up.
my mysql folder is about 5GB.. maybe too big, too much data.. but I know lots of people use mysql heavier. seems to take 12+ hours to back up, maybe not even successfully. have run repairdb. not sure what else to do but migrate to MSSQL. we have production MSSQl over 600GB and only takes 1:30 - 2:30 to back up. any suggestions anyone?
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